Join our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers a unique opportunity to enhance your leadership skills while driving impactful solutions for our clients. As part of our team, you'll experience career growth and mobility, supported by a culture that values collaboration and continuous improvement. Embrace the chance to make a difference and be rewarded with a fulfilling career journey. Discover the benefits of joining a team that prioritizes both client and employee satisfaction. As a Client Operations Manager III within our Client Operations team, you will play a crucial role in shaping the client experience in one of the world's most innovative banks. You will lead a team dedicated to providing exceptional service and operational excellence, ensuring that our clients' needs are met with efficiency and care. We value a team culture that fosters collaboration, innovation, and personal growth, and we are committed to making a positive impact on both our clients and the wider community. Join us in a role that offers the opportunity to lead, innovate, and grow. Job responsibilities - Oversee the daily operations of the client service center, ensuring efficient transaction processing and prompt resolution of client inquiries and issues. - Implement strategic plans to enhance service delivery, utilizing automation technologies and continuous improvement methodologies to optimize operational efficiency. - Coordinate with various departments to ensure seamless client onboarding and support across different products and platforms. - Apply anti-fraud strategies to detect and prevent fraudulent transactions, safeguarding both the client and the institution from potential financial and reputational damage. - Conduct regular team meetings to communicate performance objectives, provide training, and foster a culture of collaboration and innovation. Required qualifications, capabilities, and skills - Expertise in managing customer service operations, demonstrating proficiency in transaction processing and effective issue resolution, equivalent to 5 or more years of experience. - Demonstrated ability to implement strategic plans and process improvements in a client operations environment. - Experience in coordinating with multiple departments to ensure seamless client onboarding and support across various products and platforms. - Demonstrated ability to manage a team, with experience in setting performance objectives, providing training, and fostering a culture of collaboration and innovation. - Strong verbal and written communication skills, with the ability to build and foster relationships with internal and external partners, and for delivering an excellent customer experience. Preferred qualifications, capabilities, and skills - BS/BA degree or equivalent military experience preferred, with experience in a financial services or banking environment. - Developing ability to drive continuous improvement initiatives, lead project management efforts, and utilize presentation skills to communicate operational insights. - Strong ability to apply data and technology literacy to analyze operational data, integrate AI/ML tools, and utilize market product knowledge to start aligning operations with industry trends. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Role Description The Vice President, State Government Affairs will be part of the UHG External Affairs organization, responsible for working with colleagues across External Affairs and the Company to develop and implement strategies on the company’s declared state government advocacy, growth, relationship and reputational priorities and overall business advancement initiatives with key state policymakers. The individual will be the primary liaison for Minnesota between the Company and state and local leaders, including Administration, legislators, and their staffs, as well as agency officials and external stakeholders. The candidate will report to the Regional Vice President, State Government Affairs. If you live in Tennessee, you will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: - Driving and contributing to effective advocacy efforts to advance the company’s state advocacy and growth opportunities. - Facilitating business segment leaders’ relationships with key state and local elected officials. - Actively engaging in lobbying activities and advocacy efforts with the State Legislature and the Executive branch. - Developing, fostering, and strengthening relationships with key legislative members, legislative staff, and key personnel in the Administration and relevant Executive Branch agencies primarily in Minnesota to impact priority legislative and regulatory outcomes. - Establishing and maintaining engagement with influential third parties including Health Plan Associations, industry partners and business groups, external coalitions, advocacy groups, thought leaders, and other stakeholders in a position to influence state outcomes. - Anticipating, influencing, and monitoring legislative and regulatory initiatives that may impact the Company as well as emerging state issues that impact the Company's reputation and business and developing and executing strategies to manage them. - Directing the company’s state advocacy consultants on key advocacy, growth, and relationship development priorities. - Proactively contributing to comprehensive strategic plans that leverage direct advocacy, policy and research, coalitions, third party engagement and public opinion to advance the company’s objectives through compelling advocacy at the state level. - Developing and contributing to a wide range of timely written deliverables with the highest standards of professionalism. - Working closely with colleagues and in-market business segments to drive visibility on key Company initiatives in the states. - Building and managing relationships with internal business leaders and partnering with them on state advocacy and growth initiatives. - Working closely with Company leaders to develop and execute the Company’s political engagement strategy. - Responding to inquiries on state issues from senior leaders and keeping senior leaders informed about priority ongoing developments and priority issues. - Leveraging new and existing relationships to identify and expand Company opportunities across Minnesota. Qualifications - Impeccable personal character and high integrity – able to represent the company with the highest standards of professionalism in internal and external settings. - A team player who works well with others. - Highly motivated and reliable, with a solid work ethic and deep pride in one’s work. - Meaningful existing relationships and credibility with state policymakers in the region; firm understanding of state legislative and executive processes and key players and ability to navigate and achieve results in assigned states. - Outstanding written communication skills, with a demonstrated ability to consistently prepare high-quality, time-sensitive internal and external deliverables. - Ability to thrive in an intense, accountable environment for a complex, highly diversified industry-leading, mission-oriented company committed to improving access, affordability, experience, and outcomes for the people we are privileged to serve. - Solid detail orientation and ability to consistently manage projects and/or contribute to activities with the highest degree of quality, professionalism, and responsiveness. - Excellent interpersonal, relationship, negotiation, and presentation skills. - Thorough knowledge of region’s legislative and regulatory processes. - Keen political acumen and ability to navigate issues comprehensively – inclusive of direct advocacy, policy and research, coalitions, third party engagement and public opinion. - Eagerness to learn, improve, grow, and learn new opportunities – including demonstrating responsiveness to constructive feedback. - Ability to pivot and quickly adapt in response to changes in the external environment or company priorities. Requirements - 7+ years of experience working with the state Legislature, the Executive Branch, municipal government officials, government relations, public policy, advocacy, government affairs, or campaigns. - Resides in the state of Tennessee (preferably Nashville). Preferred Qualifications - Political campaign experience. - Healthcare industry experience. Benefits - A comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Responsible and accountable for the marketing and underwriting of the assigned Surety portfolio within the East Region for the Allianz Trade North America Surety Team. • Developing and underwriting a profitable portfolio of Surety business through active engagement in the Surety marketplace with existing and new broker relationships in the local market. • Documenting all decisions and recommendations in a consistent and transparent manner. • Conducting account and portfolio underwriting activities in a manner consistent with underwriting guidelines and portfolio management requirements established by Allianz Trade. • Collaborating with colleagues across the Americas and internationally in order to fully leverage surety capabilities and existing customer base. • Attending industry groups and local surety events, as requested by the Regional Manager

• Lead the Oncology Clinical Development team, ensuring that the performance of employees is proactively managed and they are coached, trained and developed in order to maximize their contribution • Accountable for the company’s oncology clinical development including clinical trials execution and data collection and analysis • Responsible for development of clinical protocols to support the company’s product strategy, data collection and management and final reports development in compliance with appropriate standard operating procedures, regulatory and medical standards • Collaborate with our head of medical affairs around scientific communication of our clinical data and execution of oncology congress planning and representation and advisory boards • Key member and/or leader of the oncology asset teams in which asset strategy is developed and its execution is overseen • Represent oncology clinical development at senior executive meetings • Identification and communication around opportunities for change and alignment and leadership toward change when necessary • Influence and/or develop broad-based programs and initiatives to meet executive level vision and mission • Collaborate with functional leaders to set strategy and shared objectives and interactions with health agencies and vendors (including CROs) • Represent Allogene at meetings with regulatory authorities and third parties such as licensing or co-development partners, consultants, etc. • Other duties as assigned