• Responsibility for the team's backlog • Analyze, structure and prioritize requirements in collaboration with Customer Delivery Managers • Translate business/functional requirements into clear technical user stories and acceptance criteria • Ensure on-time delivery, high quality and transparency throughout the delivery process • Continuously maintain and evolve implementation standards • Continuously develop the team and processes, with a focus on skillset, efficiency and scalability • Establish clear KPIs and provide transparency on progress and capacity/utilization

• Lead technical project management for BI and Azure Data Platform initiatives • Act as a proxy Product Owner • Coordinate delivery across business stakeholders, self-service BI teams, and central platform engineering • Manage dependencies, timelines, risks, and deliverables • Apply agile delivery frameworks while integrating traditional project management practices • Support teams in the use of Microsoft BI and Power Platform solutions • Ensure alignment with Azure Cloud & Data architecture • Oversee incident and operational management • Ensure service stability, minimal disruption, and continuous improvement of the BI platform • Enforce enterprise governance, security, and compliance standards • Coach teams on self-service BI best practices • Facilitate stakeholder alignment, expectation management, and decision-making • Maintain transparency through structured reporting and documentation

• Lead the Media Analytics team responsible for products that ingest, process, and visualize streaming session data. • Own the lifecycle of analytics products, delivering insights on Quality of Experience and Quality of Service. • Engineer robust, low-latency ingestion pipelines, resilient and capable of capturing real-time telemetry. • Define governance frameworks for consistent and reliable analytics compliant with global privacy standards. • Hire, mentor, and retain a world-class team, leading performance reviews and fostering a culture of safety and accountability. • Drive the roadmap for analytics stack, collaborating with customers and teams to ensure actionable insights are available.

• Cultivate and manage highly functional teams comprised of SharePoint Consultants and SharePoint Developers through all phases of the delivery lifecycle. • Facilitate team project syncs, remove blockers, and communicate effectively to maximize productivity and maintain a high level of team satisfaction. • Perform capacity planning in advance to ensure all team members are fully utilized, with no gaps in schedules or lulls in productivity. • Lead the creation and execution of project plans, including milestone planning from kickoff to go-live, while addressing delays and implementing corrective actions as necessary. • Manage day-to-day operational aspects of projects, including deliverables, estimates, financials, and schedules, to ensure projects stay on track and within budget. • Maintain ownership of client satisfaction, company profitability, and project team workload. • Ensure alignment with clients on project scope, timelines, and budgets. • Perform impact analysis for scope change requests and document changes and prepare change orders for client approval. • Communicate realistic timelines and manage expectations as changes or delays occur. • Apply expertise in project management methodologies (e.g., Agile, Waterfall) to adapt and enforce the company’s unique delivery process effectively. • Drive continuous improvement in project management practices and team workflows. • Monitor project progress and assess risks, implementing mitigation strategies as needed to ensure successful outcomes. • Uphold high-quality standards for all deliverables, ensuring they meet or exceed client expectations. • Ensure team members log time weekly and appropriately to maximize billable hours and utilization rates. • Review invoices for accuracy before sending to clients and coordinate adjustments with Finance as necessary. • Provide clear, consistent updates to stakeholders on project status, risks, milestones, and scope changes. • Serve as the client’s go-to contact for requirements gathering, solutioning, or development, while ensuring cross-functional collaboration between all involved teams. • Ensure timely signoffs at key project stages to maintain workflow and financial alignment. • Ensure PMs deliver high-quality project updates, reports, and risk assessments for leadership and clients. • Establish and refine project management methodologies, ensuring consistency across projects. • Define and enforce project management standards, tools, and documentation requirements. • Contribute to business strategy by identifying trends in project execution and recommending improvements.