• Serve as the primary administrator and subject matter expert for the Encompass LOS platform. • Maintains a working knowledge of all end-users functional roles and responsibilities as they relate to LOS usage. • Analyze business needs and collaborate with cross-functional teams to design, configure, and implement system enhancements and customizations. • Manage change control processes, including the development and enforcement of system governance, documentation, standards, and release protocols. • Conduct thorough testing of configuration changes, including UAT coordination, back testing, and production validation. • Troubleshoot system issues and provide Tier 2/3 support for escalated user requests or system problems. • Create and maintain system documentation, configuration logs, and process maps to support audit readiness and operational continuity. • Manage integration of 3rd party vendors and services within the LOS environment, and coordinate with the Company’s vendor management resources.

• Case intake, data quality analysis, and direct support to agencies entering or managing missing and unidentified persons cases in NamUs • Supports ongoing NamUs programs and initiatives • Provides and manages free forensic services (DNA, dental, fingerprint, Forensic Genetic Genealogy (FGG), and anthropology) • Provides technical assistance to state and local users and evaluates the impact of NamUs to aid medicolegal and other investigative efforts

• Administer and support enterprise identity and access management services across Microsoft Entra ID, Azure environments, and on premises Active Directory environment. • Manage user lifecycle processes including onboarding, transfers, role changes, and offboarding. • Configure and maintain authentication and access controls including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, passwordless authentication, self-service password reset (SSPR), Role-Based Access Control (RBAC), Privileged Identity Management (PIM), and Managed Identities. • Manage enterprise applications, application registrations, API permissions, and federated authentication integrations utilizing SAML, OAuth, OpenID Connect, and SCIM provisioning. • Administer privileged access controls and role-based security models while supporting least-privilege and Zero Trust security principles. • Support identity governance initiatives including access reviews, entitlement management, administrative role governance, and identity-based access policies. • Manage identity integrations and access controls for cloud-native, SaaS, and Microsoft 365 platforms. • Support Azure tenant governance including subscriptions, management groups, administrative roles, and security policies. • Monitor and optimize identity security posture across Microsoft Azure, Microsoft Entra ID, and Microsoft 365 environments. • Assist with governance and operational oversight of Azure Virtual Machines, Storage, Networking integrations, Key Vault, and Platform-as-a-Service (PaaS) resources. • Partner with Security Operations, Infrastructure, and Cloud Engineering teams to support secure cloud adoption, modernization, and operational excellence initiatives. • Develop automation solutions and operational efficiencies utilizing PowerShell, Microsoft Graph API, Azure Automation, and Infrastructure-as-Code methodologies. • Participate in incident response, troubleshooting, root cause analysis, and operational escalations. • Other duties as assigned.

Role Description Infosys is seeking a Deltek Costpoint Sys Administrator. This role involves: - Administration, maintenance, and support of Deltek Costpoint ERP, Time & Expense, Cognos, and Cobra environments - Resolving production issues - Implementing enhancements - Ensuring performance and security compliance in a regulated environment You will be part of a collaborative team that values innovation, continuous learning, and operational excellence. Qualifications - Candidate can be located anywhere in the US - Bachelor's degree or foreign equivalent required from an accredited institution; will also consider three years of progressive experience in the specialty in lieu of every year of education - At least 4 years of relevant Information Technology experience - In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15 Requirements - Expertise in Costpoint - Strong hands-on experience with Deltek Costpoint ERP Administration - Experience supporting Deltek Time & Expense, Cobra, and Cognos Reporting - Expertise in Microsoft SQL Server, SSMS, and database troubleshooting - Strong experience with SSIS, ETL development, and integration support - Experience with Costpoint Web Services, extensibility, and API integrations - Knowledge of SAML-based SSO, SSL certificate management, and application security - Windows Server administration, Active Directory, and infrastructure support experience - Experience with PowerShell scripting and automation - Familiarity with Azure, ServiceNow, VMware, Nutanix, and Hyper-V environments Benefits - Medical/Dental/Vision/Life Insurance - Long-term/Short-term Disability - Health and Dependent Care Reimbursement Accounts - Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) - 401(k) plan and contributions dependent on salary level - Paid holidays plus Paid Time Off