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Zinier

Automation platform that helps field service orgs maintain critical assets driving sustainability and connectivity.

Solution Architect

ArchitectArchitectFull TimeRemoteMid LevelTeam 51-200Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Mid Level

Job Description

Solution Architect

Zinier

Role Description If you're a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we'd love to meet you. Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions. You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments. We're looking for people who thrive in agile, collaborative, global teams and who enjoy working with best-in-class technology to deliver meaningful impact. What you'll do - Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes. - Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design. - Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions. - Define and maintain technical implementation documentation (e.g., Low-Level Designs). - Evaluate, configure, and customize product features while ensuring integration and implementation best practices. - Troubleshoot technical issues, propose solutions, and provide post-implementation support. - Contribute insights to continuously improve Zinier's product roadmap and delivery methodology. Qualifications - 6–12 years of SaaS experience in professional services or client-facing roles. - Proven experience in Field Service Management (required). - Background in high-growth startups with evolving product roadmaps (preferred). - Creative problem-solving skills for addressing product gaps and business challenges. - Experience delivering solutions in an Agile environment. - Familiarity with project management tools such as JIRA, Confluence, or equivalents. - Strong technical knowledge of enterprise applications, workflows, integrations, and databases. - Working knowledge of data models, JavaScript, and JSON. - Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds. - High attention to detail, reliability, and follow-through. Where you're located Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).

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