This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is a pivotal leadership position responsible for overseeing end-to-end client implementations of advanced healthcare technology solutions. - Manage complex projects across multiple clients, ensuring seamless transitions, timely go-lives, and maximum value delivery. - Combine strategic planning, operational execution, and stakeholder management. - Serve as the primary liaison between clients, internal teams, and leadership. - Mentor junior team members and foster a high-performance culture. - Contribute to process improvements that enhance efficiency and client satisfaction. - Ideal for a proactive, detail-oriented professional who thrives in fast-paced, dynamic environments. - Lead and manage the full lifecycle of client implementations, from initiation to deployment, ensuring all deliverables and timelines are met. - Facilitate kickoff meetings, discovery sessions, and status updates with clients and internal teams to maintain alignment. - Serve as the primary client contact, building strong relationships, managing expectations, and resolving concerns promptly. - Collaborate closely with cross-functional teams including Sales, Account Management, and Operations to ensure smooth implementation processes. - Identify, assess, and mitigate risks during projects, escalating issues as appropriate. - Prepare and deliver progress reports, dashboards, and executive-level presentations for clients and leadership. - Provide coaching and mentoring to junior team members, reinforcing best practices and supporting professional development. - Drive continuous improvement initiatives to enhance implementation processes, PBM capabilities, and client outcomes. Qualifications - Bachelor’s degree in Healthcare Administration, Business, Pharmacy, or related field, or equivalent professional experience. - 3+ years of experience in PBM, healthcare, or managed care environments. - 2+ years of experience in implementation or project management roles. - Familiarity with PBM systems (e.g., RxIQ Enterprise, Medispan, or internal proprietary platforms). - Project Management certification (PMP, CAPM, or equivalent) preferred. - Proficiency with JIRA, Google Workspace, and Microsoft Office Suite. - Strong organizational, communication, and stakeholder management skills. - Ability to manage multiple concurrent projects in a fast-paced, dynamic environment. - Leadership experience with cross-functional teams and mentoring junior staff. - Remote work capability with limited travel (typically quarterly or as needed). Benefits - Competitive salary range: $90,000 – $125,000 USD. - Flexible remote work arrangement with limited travel. - Comprehensive healthcare coverage including medical, dental, and vision. - Professional development opportunities and training support. - Paid time off and holidays. - Supportive, high-performance, and collaborative team culture.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you will implement customers on the AcuityMD platform, leveraging your project management, MedTech, medical billing, and data analytics skill set. You will consult with customers to understand their organization, product lines, and go-to-market structure; you will align implementation decisions around the needs and capabilities of the customer, our team, and our platform. - Own the technical setup, configuration, and quality testing of the AcuityMD platform for new customers to ensure on-time delivery and proper functionality - Assess customer commercial operations and strategies and translate them to AcuityMD platform configuration and workflow tactics - Facilitate customer training on the AcuityMD platform - Create SQL queries to transform and clean customer sales data, synthesize and create internal and client-facing documentation - Work closely with AcuityMD Sales, Implementation, and Customer Success teams to resolve technical blockers with urgency - Continuously improve our implementation process from end-to-end to ensure positive and timely implementations of AcuityMD at scale Qualifications - 3+ years of SaaS software implementation and data analytics - 2+ years of MedTech and/or healthcare billing experience - Significant customer-facing experience with a desire to deeply understand, question, and improve the implementation experiences for users - Experience managing projects and using project management software - Experience writing SQL to prepare, clean, and transform data - Strong problem solver that can gather, prioritize, and drive execution on customer and business requirements Requirements - Experience using BigQuery (Nice to Have) - Experience using JIRA (Nice to Have) Benefits - Ground floor opportunity in a high-growth startup backed by world-class investors - Learning Budget: Reimbursements for relevant learning and up-skilling opportunities - Remote work: Full-remote flexibility for employees in the US with a work-from-home stipend - Flexible PTO: Generous time off and flexible hours - Paid Health, Dental, and Vision Plans: 100% paid for all employees and 75% paid for dependents - Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement - Optional Team Retreats: In-person meetings multiple times per year for co-working and social gatherings - Parental Leave: 8-16 weeks of fully-paid, flexible parental leave Company Description AcuityMD is a software and data platform that accelerates access to medical technologies. Our platform helps MedTech companies get products to physicians more effectively to improve patient care with the latest technology. - Founded in 2020 - Backed by Benchmark, Redpoint, and Ajax Health - Focus on expanding patient access to cutting-edge medical technologies - Values collaboration, empathy, mentorship, and inclusion

• Assign new sales direct to implementation specialists for smooth delivery. • Ensure follow-up and responsive outreach to customers throughout. • Be willing to meet with customers to explain our onboarding process, clarify their scope, timeline, and next steps, ensuring a clear understanding of expectations. • Maintain clear and timely communication with customers, addressing any concerns or questions and providing necessary resources and support. • Consistent updates to Salesforce cases on customer outreach, notes from calls, etc. • Facilitate a seamless transition of customers to their assigned implementation specialist. • Manage 5-10 employees, conducting recurring 1:1 check-ins, managing their workload and helping improve their skillsets, where needed. • Work with other Services leaders to implement new processes and workflows to the delivery team. • Monitor implementation KPIs (such as time-to-live, customer satisfaction, onboarding health score, etc.) and continuously improve processes. • Document implementation processes and contribute to playbooks and internal knowledge base. • Work closely with Sales during pre-sales and transition to align on customer needs and expectations. • Provide feedback to Product, Sales, and Engineering based on onboarding trends and needs. • Train new hires for the Implementation team. • Assist team members with escalated matters and be the first (or second) point of escalation.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Lead Consultant Supervision Specialist within Empower Personal Wealth, you will provide day-to-day oversight and guidance to the Supervision team while ensuring compliance with regulatory standards. You will support operational priorities, conduct training, and contribute to process improvements that strengthen efficiency and risk management. This role requires strong regulatory knowledge, leadership presence, and the ability to influence outcomes in a fast-paced environment. What you will do - Provide daily guidance on supervision processes and support resolution of escalated or complex items - Coordinate procedure updates and support implementation of process improvements - Facilitate and support training initiatives related to product, regulatory, and organizational changes - Ensure completion of recurring audits, reporting, and applicable ad-hoc projects - Assist with daily operational activities to ensure appropriate coverage and manage workload spikes What you will bring - Bachelor’s degree in business or finance, or equivalent experience in wealth management or financial services - FINRA Series 7, 24, and 66 registrations required - FINRA Series 51 registration required within corporate established timelines - Experience in regulatory compliance and/or supervisory functions - Strong written and verbal communication skills with ability to escalate appropriately - Ability to work independently while influencing peers and internal partners What will set you apart - Experience coaching or mentoring team members in a supervisory environment - Strong analytical skills with ability to identify trends and present findings effectively - Ability to build strong cross-functional relationships and drive alignment - Demonstrated sound judgment and decision-making in high-pressure situations - Intermediate proficiency in Microsoft Office applications including Excel, PowerPoint, Teams, and SharePoint #LI-Remote #PJPW2 ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $79,400.00 - $112,175.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 03-18-2026 Want the latest money news and views shaping how we live, work and play? 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