• Configure and optimize enterprise applications to ensure alignment with business goals, scalability, and performance. • Play a key role in developing and deploying new features, functionalities, or customizations to support high-priority projects and business objectives. • Perform thorough testing and quality assurance efforts for developed features or enhancements to guarantee functionality, reliability, and user-friendliness. • Identify opportunities for process enhancement, automation, or optimization within enterprise applications to improve efficiency and user experience. • Collaborate closely with stakeholders to gather, analyze, and document business requirements for new requests, translating them into technical specifications. • Contribute to the design and architecture of new solutions or enhancements within enterprise applications based on gathered requirements, ensuring alignment of technical solutions with business needs and objectives. • Provide advanced technical support and troubleshooting for complex issues faced by end-users, offering in-depth guidance and solutions. • Act as a subject matter expert and escalation point for intricate technical problems and user inquiries. • Facilitate knowledge transfer sessions to disseminate best practices and promote user proficiency. • Maintain detailed documentation of configurations, solutions, and support procedures, adhering to best practices and compliance standards. • Help define and enforce governance policies and procedures related to application configurations, software development lifecycle (SDLC), and user access. • Help evaluate emerging technologies and their potential application within the enterprise environment.

• Manage HubSpot, including contact management, list segmentation, and data hygiene. • Build, maintain, and optimize automation workflows, email campaigns, and dashboards. • Monitor deliverability and ensure platform best practices are followed. • Coordinate production timelines for blogs, reports, flyers, landing pages, surveys, webinars, and other assets. • Manage handoffs between internal teams, designers, and external freelancers. • Ensure all assets are QA’d, scheduled, and distributed properly. • Draft first-pass copy for emails, social posts, landing pages, surveys, and event communications. • Coordinate approvals and maintain consistent messaging and brand standards. • Manage creative briefs, QA final assets for brand consistency, and coordinate internal/external design resources. • Assist with Bennie and HRA event planning and attendee communications. • Support logistics, vendor coordination, and travel/hotel arrangements. • Help manage community inquiries and ensure timely responses.

• Manage z/OS Administrator tasks in a remote setting

• Primary administrator for Dynamics 365 Business Central on configuration, security, user management, and system health. • Acts as day-to-day support and the first point of contact for all user support requests and tickets. • Troubleshoots system issues, coordinate resolutions, and manage updates and patches. • Manage UAT environments. • Partner closely with finance, operations, and IT teams to understand business requirements and ensure Business Central supports business processes effectively. • Translate accounting and financial requirements into system configurations and workflows. • Assist with financial close activities by ensuring system integrity and accurate financial data. • Optimize financial modules (GL/AP/AR/FA/Inventory/Costing) to improve efficiency, accuracy, and reporting. • Challenge the status quo by suggesting process improvement and automation opportunities; flawlessly implement efficiencies. • Participate in special projects such as upgrades, integrations, and migrations. • Create documentation such as workflows, process diagrams, requirements, and user guides. • Assist with audits, reporting, and M&A integration. • Travel for this role is estimated at less than 10%.