Alkami Technology logo
Alkami Technology

Alkami is the digital sales and service platform provider for financial institutions in the US.

Senior Enterprise Applications Administrator

AdministrationAdministrationFull TimeRemoteSeniorTeam 501-1,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

137 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglishERPSDLC

Job Description

Senior Enterprise Applications Administrator

Alkami Technology

• Configure and optimize enterprise applications to ensure alignment with business goals, scalability, and performance. • Play a key role in developing and deploying new features, functionalities, or customizations to support high-priority projects and business objectives. • Perform thorough testing and quality assurance efforts for developed features or enhancements to guarantee functionality, reliability, and user-friendliness. • Identify opportunities for process enhancement, automation, or optimization within enterprise applications to improve efficiency and user experience. • Collaborate closely with stakeholders to gather, analyze, and document business requirements for new requests, translating them into technical specifications. • Contribute to the design and architecture of new solutions or enhancements within enterprise applications based on gathered requirements, ensuring alignment of technical solutions with business needs and objectives. • Provide advanced technical support and troubleshooting for complex issues faced by end-users, offering in-depth guidance and solutions. • Act as a subject matter expert and escalation point for intricate technical problems and user inquiries. • Facilitate knowledge transfer sessions to disseminate best practices and promote user proficiency. • Maintain detailed documentation of configurations, solutions, and support procedures, adhering to best practices and compliance standards. • Help define and enforce governance policies and procedures related to application configurations, software development lifecycle (SDLC), and user access. • Help evaluate emerging technologies and their potential application within the enterprise environment.

Job Requirements

  • Typically requires a minimum of 5 years of related experience; or 3 years and an advanced degree
  • Bachelor’s degree in engineering, technology, physics, math, or another related field or equivalent work experience
  • Proficiency in managing and configuring enterprise-level applications, such as ERP systems, CRM platforms, HRIS applications, etc.
  • Expertise in configuring and customizing application settings, including user roles, permissions, workflows, security settings, fields, page layouts, and automation tools.
  • Capability to identify opportunities for automation, optimization, efficiency gains, and user experience improvements within enterprise applications.
  • Strong analytical and problem-solving abilities to address complex business challenges and identify innovative solutions within applications.
  • Ability to align technical decisions with broader business strategies and long-term objectives.
  • Project planning, task prioritization, and time management skills to successfully contribute to projects, ensure deadlines are met, and manage multiple tasks effectively.
  • Ability to create comprehensive training materials, user guides, and documentation to support end-users and internal teams.
  • Eagerness to learn and adapt to new technologies, frameworks, and industry trends to drive continuous improvement within the application ecosystem.

Benefits

  • remote-first environment
  • unlimited paid time off
  • 401(k) with employer match

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