ShiftCare: United States ShiftCare is a fast-growing SaaS platform used by home care and disability providers to run their operations. Scheduling, compliance, workforce management and billing. More than 7,000 providers and 300,000 support workers rely on ShiftCare every day. We are expanding our US team and hiring a Sales Team Lead. This is a hands-on closing role. You will carry a quota, close deals and lead from the front while helping lift the performance of the team around you. This role is ideal for a high performing SaaS seller stepping into their first or second leadership role. Typical deal sizes range from $3K to $10K ARR in a high velocity sales motion. If you prefer managing dashboards instead of selling to customers, this role will not be the right fit. What you will do • Close new business with home care and disability providers • Generate pipeline through outbound prospecting, referrals and inbound demand • Run discovery calls and product demonstrations with provider owners and operational leaders • Manage the full sales cycle from first conversation through to close • Maintain disciplined pipeline management and forecasting in HubSpot • Lead by example through activity, execution and consistency What we are looking for • Minimum 5 years B2B SaaS sales experience • Track record closing high volume SaaS deals • Experience mentoring or leading sales teams • Strong proficiency with HubSpot and modern SaaS tools • Experience selling into home care, disability care or adjacent sectors preferred Location: United States. Mountain or Pacific time zone preferred. Utah, Colorado, Arizona or Nevada ideal.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sales Assistant provides comprehensive administrative, operational, and client service support to the sales team, helping ensure the timely execution of sales activities and a high-quality client experience. This role is responsible for maintaining accurate records, supporting proposal and presentation development, coordinating schedules, and assisting with day-to-day sales operations. The Sales Assistant collaborates closely with cross-functional teams to support business development initiatives and strengthen client retention efforts. - Sales Support & Coordination - Support the sales team in preparing presentations, proposals, quotes, and meeting materials. - Maintain accurate and up-to-date CRM records, including client details and pipeline activity. - Coordinate meetings, calls, and follow-up actions to ensure timely communication. - Track proposal deadlines, RFP requirements, and other time-sensitive deliverables. - Client Service & Communication - Serve as a point of contact for client inquiries, ensuring timely and professional responses. - Support client onboarding by preparing required documentation and coordinating internal hand-offs. - Collect and organize client information and documentation for proposals, renewals, and ongoing support. - Administrative & Operational Support - Organize and maintain digital files, templates, and sales resources. - Prepare and distribute regular sales activity reports and performance metrics. - Coordinate logistics for sales meetings, client visits, and events. - Assist with expense reporting and travel coordination as needed. - Cross-Functional Collaboration - Partner with Marketing to support campaigns, collateral, and sales initiatives. - Collaborate with Operations, Finance, and Client Services to support sales and client needs. - Participate in team meetings and contribute to process improvements and operational efficiencies. Qualifications - Strong organizational skills. - Excellent verbal and written communication. - Ability to manage multiple priorities. - Experience with CRM platforms preferred. - Professional, proactive, and customer-focused mindset. - Team-oriented and collaborative. - Reliable, accountable, and deadline-driven. - Professionalism with confidential information. - Desire to support business growth. Requirements - High school diploma required; bachelor’s preferred. - 1–3 years of administrative or sales support experience. - Experience in professional services, insurance, or financial services is a plus. Benefits - Competitive salary - PTO & paid holidays - 401(k) with match - Exclusive discount programs - Health & wellness programs - Performance-based incentives may be available

• drive employer adoption of sophisticated worksite benefit solutions • producing new business through broker partnerships with a focus on Permanent Life with Long-Term Care • establishing strong, consultative partnerships with major worksite and voluntary benefit distributors • prospecting new business opportunities • generating new business opportunities by leveraging existing relationships • conducting market analysis and cold calling channel distributors • managing both external and internal stakeholders throughout the sales process • contributing to sales planning, forecasting and product development • learning and staying informed on health care trends, market intelligence, product information for all product solutions within voluntary benefits

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Healthcare Services Coordinator will work as an extension of the local Market Consultation and provider teams by aligning to geographical regions, medical centers and/or physician practices that manage a high volume of membership. If you reside near Cypress, CA, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: - Assisting in the review of medical records to highlight opportunities for the medical staff - Locate medical screening results/documentation to ensure the closure of gaps in care/suspect medical conditions. Will not conduct any evaluation or interpretation of Clinical data and will be supervised by licensed and/or certified staff - Activities may include data collection, data entry, quality monitoring, In-Office Assessment submission and chart collection activities - Partner with your leadership team, the practice administrative or clinical staff to determine best strategies to support the practice and our members - Interaction with members via telephone to assist and support an appropriate level of care. This may include making outbound calls to members and/or providers to assist in scheduling appointments, closing gaps in care or chart collection activities - Answer inbound calls from patients and/or providers regarding appointments - Assist members in navigating their network of providers by assisting with follow-up and specialist appointments as needed - Communicate scheduling challenges or trends that may negatively impact outcomes - Optimize customer satisfaction, positively impact the closing of gaps in care and productivity - Manage time effectively to ensure productivity goals are met - Ability to work independently in virtual setting - Ability to solve problems, use best professional judgment and apply critical thinking techniques to resolve issues as they arise - Adhere to corporate requirements related to industry regulations/responsibilities - Maintain confidentiality and adhere to HIPAA requirements - Generate and analyze weekly/monthly report data to support provider group success & engagement - Regularly review rejected submissions and proactively assist in their resolution - Assist with large group presentations and training provider office staff on Optum portals - Establish and build strong relationships with both internal team members and provider office staff to foster a collaborative environment - Other duties, as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED (or higher) - 1+ years of healthcare background with medical terminology and familiarity with clinical issues - 1+ years of experience working with ICD10 and CPT Code - 1+ years of experience working with Microsoft Tools: Word, Excel and Outlook - 1+ years of experience working with and knowledge of HIPAA compliance requirements - Willingness and ability to work in the field at least 75%25 of the time - Must reside in CA - Access to reliable transportation and valid US driver’s license Preferred Qualifications: - Experience working in a physician, provider, and/or medical office - EMR and HEDIS knowledge and experience - Experience working in a collaborative team environment - Demonstrated ability to identify with a consumer in order to understand and align with their needs and realities - Demonstrated ability to perform effective active listening skills to empathize with the customer in order to develop trust and respect - Demonstrated ability to take responsibility and internally driven to accomplish goals and recognize what needs to be done to achieve a goal(s) - Demonstrated ability to turn situations around and go above and beyond to meet the needs of the customer - Exceptional written and verbal communication skills - Ability to multi-task and prioritize duties based on customer and business needs - Above average problem-solving skills *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN