• Ownership and subject matter expert for tools such as: Google Workspace, 1Password, Slack. • Ownership on monitoring and security of networks and network devices within Netguru office, updating network systems and managing their life cycle. • Analysis of the organization's IT needs, selection and implementation of new technologies, applications or solutions. • Close cooperation with other IT Operations Team members. • Support for the Leader of the IT Operations Team as part of the search for the best IT & Sec solutions for business. • Close cooperation with other departments in the company, in particular with Security and Legal departments. • Consultation and implementation of solutions and requirements of IT, Security, Legal, and Finance teams. • Preparing and updating documentation, both internal and stakeholder facing. • Knowledge sharing for IT & Sec teams and for Netguru organizations. • Knowledge and implementation of change management process across the company. • Automation support, verification and process creation for non-tech departments. • Being a part of the procurement process for new tools, applications and solutions for the company. • Automation of processes and tools for the IT Ops department and other units in the organization, and maintenance of these automation.

Role Description Currently, we are looking for a passionate and proactive Senior IT System Engineer. If you are a proactive problem-solver with a hands-on approach – apply now! - Ownership and subject matter expert for tools such as: Google Workspace, 1Password, Slack. - Ownership on monitoring and security of networks and network devices within Netguru office, updating network systems and managing their life cycle. - Analysis of the organization's IT needs, selection and implementation of new technologies, applications or solutions. - Close cooperation with other IT Operations Team members. - Support for the Leader of the IT Operations Team as part of the search for the best IT & Sec solutions for business. - Close cooperation with other departments in the company, in particular with Security and Legal departments. - Consultation and implementation of solutions and requirements of IT, Security, Legal, and Finance teams. - Preparing and updating documentation, both internal and stakeholder facing. - Knowledge sharing for IT & Sec teams and for Netguru organizations. - Knowledge and implementation of change management process across the company. - Automation support, verification and process creation for non-tech departments. - Being a part of the procurement process for new tools, applications and solutions for the company. - Automation of processes and tools for the IT Ops department and other units in the organization, and maintenance of these automation. Qualifications - At least 3 years of relevant prior experience. - Proven experience with Google Workspace Administration and Configuration, SAML, SSO, API utilisation. - Strong problem-solving skills and ability to work independently. - English at a minimum B2 level. - Flexible and proactive approach to tasks. Requirements - Middleware usage ie. Make.com, Zapier, Slack Workflows. Benefits - Access to the WorkSmile platform offering benefits adapted to your preferences. - 175 PLN monthly lump sum (ryczałt) for remote employees. - Various internal initiatives: webinars, knowledge sharing sessions. Company Description Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

• Administer, support, and maintain enterprise-wide network infrastructure across corporate and data center environments. • Manage and troubleshoot Cisco switches, routers, wireless infrastructure. • Implement, maintain, and optimize Palo Alto firewall policies, NAT rules, VPNs, security zones, and threat prevention services. • Serve as the primary escalation point for complex network and connectivity issues. • Monitor network performance, capacity, availability, and security using enterprise monitoring tools. • Coordinate with service providers and carriers to provision, troubleshoot, and resolve circuit and connectivity issues. • Participate in incident response, root cause analysis, and post-incident reviews for network-related events. • Participate in an on-call rotation to provide support for critical production infrastructure. • Collaborate with the Network Manager to develop and maintain network architecture standards and roadmaps. • Design and implement highly available network solutions supporting hyperscale and enterprise data center operations. • Develop standards for routing, switching, wireless networking, firewall management, VPNs, and network segmentation. • Evaluate emerging technologies and recommend enhancements to improve security, performance, reliability, and scalability. • Create and maintain network diagrams, engineering standards, device templates, and operational procedures. • Support network integration activities associated with new sites, infrastructure expansion initiatives, and portfolio growth. • Serve as technical lead for network infrastructure projects from planning through implementation. • Develop project plans, implementation schedules, testing procedures, and cutover strategies in conjunction with implementation partners. • Coordinate work among internal teams, external vendors, carriers, and managed service providers. • Track project milestones, risks, issues, and dependencies while ensuring successful delivery. • Assist in budgeting, forecasting, and procurement activities for network hardware, software, and support contracts. • Maintain detailed network documentation, standards, runbooks, and recovery procedures. • Create executive-level summaries and technical recommendations for infrastructure improvements. • Mentor junior engineers and provide technical guidance to cross-functional teams. • Partner with infrastructure, cybersecurity, compliance, facilities, and operations teams on strategic initiatives.

• Review the AI systems and infrastructure , including local and cloud LLM deployments, gateways, vector stores, and agentic / MCP components, and provide clear recommendations on required hardening measures and areas for improvement. • Assess existing guardrails and controls , such as input/output filtering, prompt-injection defenses, rate limiting, and authentication, against industry best practice, provide recommendations to strengthen their effectiveness and drive the implementation of improvements and new controls to ensure the secure and responsible use of AI. • Advise on secure-by-design AI architecture, reviewing team designs and deployments against recognized frameworks (OWASP, MITRE ATLAS, NIST AI RMF, ISO/IEC 42001). • Recommend and prioritize hardening across the infrastructure behind self-hosted and cloud-based LLMs, and guide teams through remediation. • Evaluate the AI supply chain , such as model provenance, AIBOM/SBOM, dependency and artifact scanning, and provide recommendations to address gaps (Including Vibe Coded Applications). • Define standards, reference patterns, and best-practice guidance to ensure teams across Playtech build and operate AI securely. • Review logging, observability, and detection coverage for AI workloads mapped to frameworks such as MITRE ATLAS, and recommend enhancements to ensure the SOC can effectively monitor and respond across the full AI attack surface. • Assess identity, access, and secrets management for models, tools, and data, advising on least-privilege improvements. • Support compliance in a regulated environment with audit-ready assessments, evidence, and documentation. • Drive innovation within the team — Investigate and where possible implement Agentic AI usage within the unit, to optimize time consuming activities (Chatbots, automation with Hermes or n8n etc)