Fello

Role Description The Onboarding Specialist provides administrative and customer service support to participant employers within Fello's Financial Management and Consulting Services (FMCS) program, guiding them through the hiring, onboarding, and training compliance process in alignment with the Maryland Developmental Disabilities Administration and FMCS standards. - Processing new hire documentation - Conducting background screenings - Verifying work eligibility through USCIS Form I-9 - Documenting state-required training certifications - Supporting employee benefits administration - Responding to onboarding correspondence and service tickets in accordance with established timelines This is a full-time, primarily remote position within the Self-Directed Services division. Qualifications - Strong attention to detail - Genuine commitment to exceptional customer service - Ability to interact professionally and effectively across diverse stakeholders - Strong oral, written, and interpersonal communication skills - Works well independently and determines priorities - Meets deadlines reliably - Collaborates effectively as part of a team - Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and other HR and payroll technology tools Requirements - High school diploma or GED - Minimum of two years of experience in human resources processing of new hire documentation - Experience utilizing HRIS systems and applying basic employment law requirements - Bachelor's degree in Business or Human Resources is preferred Benefits - Award-winning total rewards (benefits) package - Opportunities for professional development within our mission-driven organization Company Description Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.