• Troubleshoot production issues affecting our operations with a sense of urgency. • Provide solutions to client reported issues for various projects. • Understand the application flows and processes. • Provide clear steps to reproduce an issue for engineering teams when a bug is identified. • Conduct root cause analysis (RCA) when needed. • Support continuous improvement by identifying recurring issues and coming up with solutions to reduce or eliminate such issues. • SLA adherence for keeping applications running in a highly available environment. • Should be an excellent team player and should be able to take responsibility for driving tickets to resolution.

• Lead threat modeling, secure design reviews, and penetration testing targeting Unity products and services. • Perform in-depth code reviews and manual testing on high-risk systems. • Design and operate security automation solutions. • Use and enhance AI-assisted tools to perform continuous code review. • Secure Unity’s AI systems and agent-based (autonomous agent) systems. • Evaluate AI-driven products and integrations of large language models (LLMs). • Collaborate with engineering teams to ensure issues are remediated.

• Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners. • Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service. • Harness your technical expertise to shine in the pre-sales phase. • Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge. • Take charge of the client experience with precision and finesse. • Empower customers through comprehensive post-sales training, transforming them into proficient software users. • Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue. • Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

• Help build out new monitoring applications using computer vision. • Develop brand new technologies for infrared cameras on the cutting edge of machine learning and computer vision. • Visit clients on-site, working closely with their teams and building products to strict specifications. • Join a team of expert computer vision practitioners that have harnessed their skills through years of field and academic work.