• Lead and develop the Store Planning & Design team; own workload prioritization, quality reviews, and delivery SLAs. • Own end-to-end store planning: intake → architectural review → 2D/3D modeling → install-ready site plans and packages. • Ensure accurate, repeatable sensor designs by translating CDs/RCPs/as-builts into executable plans (ceilings, obstructions, fixtures, compliance). • Drive planning R&D: improve accuracy, scalability, and automation through new methods, standards, and internal tooling. • Own third-party tooling and integrations (LIDAR/BIM/compliance platforms) and vendor relationships to improve design precision and local code alignment. • Build a structured field feedback loop with installers/integrators; convert install learnings into better plans that reduce rework, revisits, and cost. • Partner with Engineering/Product/Deployment Ops to integrate systems, strengthen workflows, and improve planning-to-install handoffs. • Define and track metrics (first-time-right, plan accuracy, turnaround time, deviation rate) and continuously improve performance.

• Create immersive, “in-world” interfaces that feel native to the narrative rather than overlaid on top of it. • Design and document complex gameplay loops that support narrative progression, player choice, and state-based outcomes • Shape how players receive information through visual, textual, and sensory cues — including state changes, progression signals, and emotional feedback. • Help define and curate guidelines for AI-generated assets (portraits, environments, landscapes), ensuring stylistic cohesion and narrative integrity. • Work closely with creative, design, and technical partners to ensure systems, visuals, and storytelling are deeply aligned.

• Execute production tasks based on established guidelines • Update existing creative work • Build final deliverables from approved concepts

• Creating user-centered IVR designs for speech and DTMF applications • Gather and analyze business and user requirements for IVR applications • Design end-to-end call flows for speech and DTMF-based IVR experiences • Create design specifications and documentation for IVR implementations • Collaborate with Product Owners to shape and refine voice user experiences • Create user stories for developers and speech scientists to implement designs • Support speech scientists with grammar design and tuning • Conduct usability testing and analyze results to improve IVR performance • Tune IVR applications to optimize recognition accuracy and user experience • Communicate design rationale and methodology to stakeholders