• Own lifecycle strategy across the full member journey: awareness, progression, incentive redemption, and re-engagement - executed primarily through email and push. • Partner with global business teams to translate membership benefits and promotional moments into effective member journeys and campaigns. • Use segmentation, behavioral triggers, personalization, and automation to improve targeting, relevance, and campaign performance. • Partner with Analytics and Data Science on segmentation, incrementality, and campaign performance — translating findings into leadership-ready recommendations. • Partner with Finance and Business Operations on incentive cost modeling, redemption forecasting, and program economics to balance growth with profitability. • Utilize performance insights to create recommendations and improvements to the lifecycle strategy. Present recommendations to key cross-functional stakeholders and executives. • Manage a structured experimentation roadmap across messaging, audiences, timing, and channel mix to drive continuous program improvement. • Develop clear briefs that articulate campaign goals and technical, data, creative, and audience requirements. • Collaborate with Creative, Product, Engineering, and Marketing teams to deliver high-quality member experiences across channels. • Present strategy, performance insights, and roadmap recommendations to key cross-functional stakeholders and executives.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. Role Overview We are looking for a strategic and execution-minded Director, Growth to join our PSA Vault team. As the Director, Growth, you will own the vault's growth agenda at a scale well beyond incremental improvement — we're aiming to grow the vault's asset base by an order of magnitude, not a percentage point. The core of this role is turning strategy into something a customer actually experiences. You'll help lead the partnerships and initiatives that bring new supply into the vault, and then partner in building the operational reality behind them: the workflows, the customer journey, and the cross-functional work with Ops, Customer Care, Product, Engineering, and Marketing that turns a signed deal or a new market into a working part of the vault. Over time, as the scope of this work grows, you'll build and lead a small team focused on strategic initiatives and outbound growth. What You’ll Do: - Help lead partnership discussions that bring new supply — new customers, new categories, new retail and channel relationships — into the vault, partnering closely with our Strategy & BD team - Drive vault expansion into new international geographies in close coordination with our International and Monetization teams - Own the customer experience for new supply channels and new markets, making sure a signed deal shows up as a smooth, bank-standard experience for the customer on the other end - Identify new premium services that give collectors more ways to get value from the vault — faster handling, enhanced protection, subscription-based perks — and own bringing the best ideas to life with Finance, Product, and Ops - Align with Product & Technology on roadmap priorities, translating decisions into what actually changes for customers and internal teams - Partner with Marketing to drive a strong go-to-market plan for every new feature, category, or geography — and build vault awareness more broadly among collectors - Build and manage a small team covering strategic projects and growth Who You Are: - 10+ years experience with a track record leading growth initiatives that require both strategic thinking and genuine hands-on execution — this is not a role where the job ends once a deal or roadmap is agreed to - Experience scaling a supply base, channel network, or customer acquisition engine by a large multiple, not just growing it incrementally - Experience translating strategy or partnerships into real operational workflows and customer-facing experiences, not just closing agreements - Experience building and managing external partnerships, ideally including retail, channel, or supply-side relationships - Strong program management skills and a clear communicator — this role touches Finance, Product, Ops, Marketing, and multiple partner teams at once, and success depends on keeping all of them aligned and moving without every update running through a meeting - Comfort operating cross-functionally alongside existing partnership leads, BD teams, and operations/customer care teams — this role is the connective tissue between all of them - Familiarity with international expansion complexity (regulatory, operational, logistical) a plus - Genuine interest in the collectibles/hobby space a plus Salary Range: The salary range for this position is $160,000-$260,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. #LI-Remote #BI-Hybrid #BI-Remote Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. About the RoleThe Regional Head of Growth and Success reports to the CRO and plays a key role in driving revenue for the North Region, including new business, expansion, renewal, cross sell and upsell. The Regional Head of Growth and Success will bring market expertise of K-12 supplemental curriculum, deep understanding of their region, sales and success strategy, and leadership to coach and manage customer success and sales teams (both individual contributors and frontline managers). In this role you will refine and execute on sales and success objectives and go-to-market strategies by leveraging key metrics and analyzing market trends. As a leader you will cultivate a customer focused culture through relationship building, depth of understanding of pedagogy, senior district leader needs, and funding challenges. This position is based either in BrainPOP’s NYC HQ, or remotely in the US with a strong preference for candidates based in the North region (Northeast, Mid Atlantic, Midwest). Regional travel (50-70%) to customer sites will be required, as well as occasional travel to NYC HQ and to conferences. In this role, you willStrategic Leadership - Define and execute the end-to-end go-to-market strategy for both Sales and Customer Success, translating high-level business goals into actionable playbooks that align land-and-expand efforts. - Design and implement a holistic customer journey strategy that bridges the gap between initial acquisition and long-term retention, optimizing upsell/cross-sell playbooks to maximize Net Revenue Retention (NRR). - Formulate strategic segment and territory plans while remaining close to the field, continuously analyzing market trends and customer feedback to refine positioning and outmaneuver competitors. - Leverage your strong understanding and expertise of standards and pedagogy trends to elevate your ability to listen to customer needs, and strategically pair BrainPOP products to address them Team Development and Coaching - Lead customer success and sales teams (ICs and frontline managers) to successfully achieve their quarterly and annual revenue goals - Actively monitor, measure and hold team accountable for daily, weekly, monthly, quarterly sales and success activities that align to meeting revenue targets - Establish a continuous learning culture by providing real-time, actionable feedback on discovery, negotiation, and renewal strategies; Implement and refine a playbook of activities that drive expected team behaviors and outcomes - Actively coach and mentor Sales and Customer Success representatives through joint customer calls, pipeline reviews, and tailored development plans, directly accelerating deal velocity and increasing team quota attainment - Leverage conversational intelligence (e.g., Gong) and performance metrics to identify skill gaps across the team, designing targeted coaching frameworks that improve win rates and customer retention. Revenue and Forecasting - Own the end-to-end forecasting process across both Sales and Customer Success , collaborating with cross-functional teams to align pipeline data, mitigate churn risks, and ensure consistent attainment of quarterly revenue targets; provide regular updates to the CRO - Partner across Revenue Operations and Implementation to develop a set of key metrics and dashboards to evaluate and monitor health of accounts; use metrics to drive sales and success decisioning and strategy and mitigate for churn. Team Operations - Leverage your Salesforce expertise to ensure healthy opportunity management and pipeline hygiene by your team - Develop deep knowledge of all BrainPOP products; work in partnership with sales enablement to ensure reps are able to provide compelling BrainPOP presentations and product demos and provide world-class support and service to educators - Collaborate with peer Regional Heads in the West and South, and other internal BrainPOP teams to work towards operational excellence, share knowledge and communicate observations and feedback from district partners to help inform future product development efforts. - Coach and upskill team on approved AI tools, enabling them to strategically leverage technology to maximize daily efficiency and productivity. You Are - A strategic leader who is firmly dedicated to your team’s success - A self-starter with strong leadership instincts and the ability to discern a team’s performance needs and proactively address them with effective coaching - A motivator/influencer who is an outstanding verbal and written communicator with audiences of all levels - A strong problem-solver with analytical and closing skills to help districts overcome barriers in evaluating and purchasing BrainPOP solutions - A strong listener/seller with effective selling skills, can support your team in strategic district meetings and support customer success and sales reps to drive deals to close - Operationally minded with the ability to work in a fast-paced environment and manage multiple priorities; leverage and optimize systems and tools for efficiency and productivity On Your Resume - Bachelor's degree in Business Administration, Education, Sales, Marketing, or a related field preferred - 8+ years of experience in sales/customer success in K12 education/edtech; experience selling a supplemental curricular product in the K12 market strongly preferred - 5+ years in a sales/success leadership position (both people and strategy) - Proven expertise in navigating/supporting large district and/or state level deals in the North region (including NY City, NY State, PA, IL, MD, OH, MI) - Demonstrated expertise in managing a sales team that is responsible for Top Down & Bottoms Up selling (District and School level); showcase proven examples of team quota attainment in this model of selling - Proven track record of achieving team revenue targets and driving revenue growth - Experience with software implementations in K-12 - Demonstrated experience using a data-driven approach to strategy; Strong analytical and problem-solving skills - Excellent leadership, communication, and interpersonal skills - Willingness to travel 50-70% of the time - Proven Experience with Salesforce; Expert in forecasting, budgeting, and cost management Location:The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role. We can employ individuals residing in the following approved hiring states: - Arizona - California - Connecticut - Florida - Georgia - Illinois - Massachusetts - Minnesota - Missouri - New Jersey - New York - North Carolina - Ohio - Oregon - Pennsylvania - South Carolina - Tennessee - Texas - Washington #LI-Hybrid We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate. USA Pay Scale $120,000—$160,000 USD Life at BrainPOPAt BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth. Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives. We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer. NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official BrainPOP website or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at legal@brainpop.com. While we have reported this general fraud to the authorities, you can report this fraud on your own behalf to the Federal Trade Commission (https://reportfraud.ftc.gov/) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (https://www.ic3.gov/).

• Own the growth of the German market for Wild Mail • Generate qualified demand in the DACH market • Run discovery calls and demos • Own your pipeline end to end • Build, nurture, and grow a partner network of agencies and consultancies in Germany • Help German clients get the most out of ActiveCampaign • Act as the account manager and main point of contact for German clients • Bring market signals from DACH back into strategy and positioning • Make decisions grounded in data • Create content for the German market to support acquisition