• Own end-to-end delivery for a CVI and public safety program powered by Bonterra’s technology. • Coordinate implementation and product execution for Bonterra's Apricot-based technology – managing delivery commitments across case management, data collection, and reporting workstreams, and escalating product dependencies and risks to the appropriate internal teams. • Support technical assistance related to technology implementation, adoption, data workflows, reporting, and program operations for government agencies, community partners, and other stakeholders. • Serve as a primary point of contact and strategic liaison with CVI partners and leaders. • Collaborate closely with Bonterra’s Strategic Initiatives Director and PMO director to ensure program alignment with organizational strategy, customer commitments, and strategic program goals. • Create and manage the program operating rhythm, including internal workstream meetings, partner touchpoints, executive updates, decision logs, risk reviews, and escalation pathways. • Define, monitor, and drive success across multiple program KPIs, using data to surface insights and inform decision-making. • Engage directly with product and engineering teams to surface customer needs, track feature milestones, and mitigate risk in product delivery. • Create and manage long- and short-term program delivery plans, including milestone targets, resource allocation, and client-aligned deadlines. • Manage program scope, budget, revenue, and utilization in partnership with Professional Services, Finance, Customer Success, and Account Management. • Identify scope changes, budget risks, resource constraints, and delivery tradeoffs early, and support clear decision-making with internal and external stakeholders. • Lead difficult conversations with partners and community stakeholders regarding program budgets, timelines, and strategic priorities. • Serve as a point of executive presence for the program — representing Bonterra and the program’s mission in high-visibility settings with senior government and non-profit leaders. • Proactively identify and respond to risks that could impact program outcomes, customer satisfaction, or partner relationships. • Perform quality control on program deliverables and adjust plans as client and stakeholder needs evolve. • Improve program effectiveness by refining delivery processes and recommending practical enhancements. • Occasional onsite meetings with government agencies, community partners, or program stakeholders may be required.

• Provide technical solutions to a wide range of difficult problems that are imaginative, thorough, practical, and consistent with organizational objectives. • Through team collaboration, determine, recommend and develop solutions. • Implement solutions within cost and schedule by applying proven and innovative practices that overcome the shortcomings of the current paradigm. • Frequently communicate with inter-organizational and outside customer contacts at executive level of management. • Coordinates with the customer and other team members and ensures problem resolution, appropriate risk reduction, and user satisfaction. • Draft and publish training materials, train users, and provide sustained maintenance of applications. • Plans, implements, tests, documents, and maintains solutions to systems or subsystems using internally created and/or commercial off-the-shelf products. • Draft a variety of related technical documents including Business Cases, Project Charters, Requirements Specifications, Design Documents, Test Plans, Training, RASCIs, Risk and Opportunity Analysis, and Stakeholder Analysis. • Develops ROI and manages project scope, budget, and time constraints.

Role Description Responsible for ensuring client satisfaction and project success. - Project Management - Effectively manage projects through all phases, with support from team members. - Collaborate effectively with project team members across functions. - Coordinate with and manage the output of vendors/external partners. - Perform quality control functions on survey/research data, ensuring minimal/no errors. - Drive operational process improvement and innovation. - Client Management - Proactively provide updates and constantly communicate with clients on program status for continued engagement. - Provide ongoing consultation to clients. - Contribute to best practice development and download of best practices to clients. Qualifications - English, Malay (Required) Requirements - Full time Company Description

Role Description The selected candidate will work as a Financial Management Manager, to strengthen the accuracy, accountability, and auditability of U.S. Army Real Property assets. The candidate will lead audit remediation, internal controls assessment, and enterprise-level financial improvement initiatives in support of the U.S. Army's Financial Improvement and Audit Readiness (FIAR) objectives. This leadership role is responsible for supervising multidisciplinary teams, engaging directly with senior Army financial stakeholders, and overseeing the execution of complex remediation strategies aligned with the Army's Financial Improvement Plan (FIP). The ideal candidate will have extensive experience in Real Property financial management, federal audit and internal control standards, and DoD/Army financial systems to drive transformation and deliver sustained audit readiness. Qualifications - Bachelor's Degree in Accounting, Finance, Information Systems, Business Management/Administration, Mathematics, Statistics, Computer Science, Data Science or related field; OR a Master's Degree in one of these fields if a Bachelor's was not obtained. - Active and current certifications such as CPA, CIA, CISA, CGFM, CDFM, PMP, SAFe, ITIL. - Active minimum DoD SECRET Clearance required; must be able to possess an interim SECRET clearance. - Intermediate to advanced proficiency in Microsoft Office Suites (especially Excel, PowerPoint, and Word). - Well-developed and professional interpersonal skills. - Ability to own work-product development and demonstrate initiative and accountability. - Excellent verbal and written communication skills; detail-oriented. - Ability to work independently within a team environment and with a customer service focus. - Strong organizational skills with the ability to multi-task in a fast-paced, deadline-driven environment. - Seven (7) years of experience with Federal financial management; including three (3) years of Federal accounting experience. Requirements - Provide leadership and oversight across Army FIAR Real Property task areas, including ICOFR, business process reengineering, corrective action planning, and remediation of audit findings. - Lead the development and execution of Corrective Action Plans (CAPs) addressing Notices of Findings and Recommendations (NFRs) tied to Real Property. - Direct teams in the design and execution of Test of Design (ToD) and Test of Operating Effectiveness (ToE) activities for Real Property internal controls. - Serve as a primary liaison with senior Army stakeholders, providing clear communication on audit strategy and remediation progress. - Supervise and/or support audit readiness activities, including coordination of walkthroughs and site visits. - Review and validate Real Property Key Supporting Documentation (KSDs) and data for completeness, accuracy, and audit compliance. - Develop and facilitate high-impact briefings and audit readiness updates to Army client POCs and leadership. - Evaluate Army Real Property financial policies and Standard Operating Procedures (SOPs) to identify control gaps. - Ensure timely, quality deliverables and lead engagement reporting to internal and external stakeholders. - Support Army-wide financial transformation initiatives that intersect with IT modernization and ERP implementation. Benefits - Competitive pay based on qualifications. - Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance, and a 401(k) plan with employer match. - 100% Employee Stock Ownership Plan (ESOP) company. - TG Swag - receive company-branded items during onboarding and seasonal shipments. - Dependent Scholarship Program supporting the education of employees' children. - Tuition Assistance for furthering education. - Professional Development opportunities. - Generous time-off policies, including 18 days of paid time off and 10 Federal Holidays. - Annual donation to the charity of your choice. - Regular team-building events, including lunches and seasonal family-friendly events. Company Description Thompson Gray is a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike.