Bonterra Tech is a social good software startup offering technological support, services, and expertise to organizations and businesses that serve others, inclu
Senior Program Manager, Community Violence Intervention
Location
United States
Posted
5 days ago
Salary
$98K - $115K / year
Seniority
Senior
Job Description
Senior Program Manager, Community Violence Intervention
Bonterra Tech
• Own end-to-end delivery for a CVI and public safety program powered by Bonterra’s technology. • Coordinate implementation and product execution for Bonterra's Apricot-based technology – managing delivery commitments across case management, data collection, and reporting workstreams, and escalating product dependencies and risks to the appropriate internal teams. • Support technical assistance related to technology implementation, adoption, data workflows, reporting, and program operations for government agencies, community partners, and other stakeholders. • Serve as a primary point of contact and strategic liaison with CVI partners and leaders. • Collaborate closely with Bonterra’s Strategic Initiatives Director and PMO director to ensure program alignment with organizational strategy, customer commitments, and strategic program goals. • Create and manage the program operating rhythm, including internal workstream meetings, partner touchpoints, executive updates, decision logs, risk reviews, and escalation pathways. • Define, monitor, and drive success across multiple program KPIs, using data to surface insights and inform decision-making. • Engage directly with product and engineering teams to surface customer needs, track feature milestones, and mitigate risk in product delivery. • Create and manage long- and short-term program delivery plans, including milestone targets, resource allocation, and client-aligned deadlines. • Manage program scope, budget, revenue, and utilization in partnership with Professional Services, Finance, Customer Success, and Account Management. • Identify scope changes, budget risks, resource constraints, and delivery tradeoffs early, and support clear decision-making with internal and external stakeholders. • Lead difficult conversations with partners and community stakeholders regarding program budgets, timelines, and strategic priorities. • Serve as a point of executive presence for the program — representing Bonterra and the program’s mission in high-visibility settings with senior government and non-profit leaders. • Proactively identify and respond to risks that could impact program outcomes, customer satisfaction, or partner relationships. • Perform quality control on program deliverables and adjust plans as client and stakeholder needs evolve. • Improve program effectiveness by refining delivery processes and recommending practical enhancements. • Occasional onsite meetings with government agencies, community partners, or program stakeholders may be required.
Job Requirements
- 5+ years of project or program management experience, including complex, cross-functional programs with multiple workstreams, stakeholders, timelines, and delivery risks.
- Professional experience in public health, human services, social services, social work, public sector programs, nonprofit programs, criminal justice reform, public safety, or a related social-impact field.
- Demonstrated ability to drive program success across multiple KPIs with data-informed decision-making.
- Strong executive presence with the ability to communicate effectively with senior government officials, law enforcement leadership, and community stakeholders.
- Experience partnering with cross-functional teams to track milestones, manage dependencies, escalate risks, and support customer-facing technology delivery.
- Outstanding communication and analytical skills, with the ability to translate complex data into actionable program insights.
- Detail-oriented and highly organized, with experience managing multiple workstreams in a fast-paced environment.
- Problem-solving mindset with technical agility and creative thinking.
- Ability to analyze and visualize program data to support strategic decision-making.
Benefits
- Comprehensive benefits package that supports your health, well-being and growth
Related Guides
Related Categories
Related Job Pages
More Program Manager Jobs
Manager, Strategic Program Delivery and Operations
Highmark HealthCreating remarkable health experiences, freeing people to be their best.
• Manage cloud operations and lead transformations through Oracle Cloud ERP implementations • Develop and implement policies and programs • Establish qualitative and quantitative measurements of project status and success • Drive operational excellence through continuous improvement initiatives
• Develop and execute the organization's product resilience strategy aligned with business objectives and customer commitments. • Establish governance processes, risk management frameworks, and performance metrics to monitor and improve resilience across products and supply chains. • Define enterprise-wide priorities for mitigating supply chain, manufacturing, supplier, obsolescence, capacity, and geopolitical risks. • Lead strategic planning and long-range resilience initiatives to increase organizational readiness and operational continuity. • Ensure resilience efforts are incorporated into new product introduction (NPI), sourcing strategies, and program execution. • Lead, coach, and develop a team of Product Resilience Project Managers, analysts, and cross-functional leaders. • Serve as the primary leader connecting Procurement, Supplier Quality, Planning, Manufacturing, Engineering, Program Management, and Operations around resilience priorities. • Present resilience strategies, business cases, risk assessments, and mitigation plans to executive leadership.
• Support the maturation of the Enterprise Transformation Office with governance, executive reporting, portfolio visibility, delivery methodologies, standards, and operating rhythms. • Lead enterprise mergers, acquisition, and strategic integration initiatives from due diligence through post-close stabilization and operational transition when applicable. • Serve as the primary program management lead for all Integration Management Office (IMO) activities while partnering with the Enterprise Transformation PMO Lead on enterprise priorities and executive governance. • Develop comprehensive integration strategies, execution roadmaps, governance models, workstream structures, and detailed integration plans supporting strategic transactions. • Coordinate cross-functional integration activities. Partner with executive leadership and functional workstream leaders to define integration objectives, establish priorities, coordinate deliverables, resolve issues, manage dependencies, and ensure organizational alignment throughout the transaction lifecycle. • Develop and maintain integrated project plans, milestone schedules, RAID logs, dependency trackers, decision registers, and executive dashboards. • Create executive-quality PowerPoint presentations, Steering Committee materials, Board updates, executive readouts, integration scorecards, business cases, governance documentation, and executive communications. • Monitor integration budgets, schedules, scope, risks, issues, resource utilization, and cross-functional dependencies while identifying mitigation strategies. • Coordinate enterprise change management activities supporting organizational transitions, executive communications, stakeholder engagement, employee readiness, and training. • Develop repeatable integration playbooks, governance templates, standard operating procedures, lessons learned, documentation, and knowledge transfer materials. • Balance strategic leadership with detailed execution while personally owning high-quality deliverables without dedicated project coordination or administrative support.
Senior Program Manager, Marketing Operations
DigitalOceanThe cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.
• Own planning and cross-functional coordination for marketing programs • Build and run operating cadences with marketing leadership • Help define marketing operating model, rituals, and ways of working • Partner across functions to align roadmaps and launches • Track budget, resourcing, and approval workflows • Lead co-marketing and cross-functional program execution • Synthesize inputs from various stakeholders into reporting




