Role Description This position is Remote in EST, CST, or MST. You will have the flexibility to work remotely as you take on some tough challenges. The Member and Clinician Support team is responsible for coordination of Pre-Visit assessments before HouseCalls Visits to ensure accurate up-to-date information is documented, including communication with providers (both internal and external) as well as members and their families. The Pre-Visit Coordinators work in a fast-paced, high volume, call center environment, virtually, from their own home, to provide immediate care coordination needs via telephonic inbound and outbound calls. This position is full time, Monday - Friday. Employees are required to work during our normal business hours of 9:45 am - 6:15 pm CST. It may be necessary, given the business need, to work occasional overtime or weekends. We offer 2 - 3 weeks of paid training. The hours during training will be 9:00 am - 5:30 pm CST. Training will be conducted virtually from your home. Primary Responsibilities: - Completes telephonic outreach to members utilizing auto-dialer and manual dialing - Receive inbound calls from members and transfers from other departments - Influences member to fully complete the Pre-Visit Assessment - Ask member assessment questions and actively listen to member responses - Accurately document demographic and medical history information in the Pre-Visit assessment - Ensures member has access to Primary Care Provider (PCP) - Identifies and documents gaps in care, preventative screenings, allergies, and surgeries - Provides excellent customer service to both members and providers - Consistently meets metrics for quality, productivity, and outcomes - Constantly maintains schedule adherence and good attendance - Maintains confidential health information according to state and federal regulations including HIPAA Qualifications - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 2+ years of call center and / OR telephonic customer service experience, preferably in healthcare - 2+ years of healthcare experience and / OR social work / community outreach / advocacy experience - 1+ years of experience collecting and documenting medical history information and using medical terminology - Work experience with using Microsoft Word, Microsoft Excel, and Microsoft Outlook - Ability to work any of our full-time shift schedules during our normal business hours of 9:45 am - 6:15 pm CST from Monday - Friday, including the flexibility to work occasional overtime or weekends based on business needs Preferred Qualifications - Experience with working as a Licensed Practical Nurse (LPN), Certified Medical Assistant (CMA), Community Health Worker (CHW), OR Certified Nursing Assistant (CNA) - Experience in working with Medicare and / OR Medicaid members / patients - Experience with working successfully as a telecommuter - Ability to work in the local office if / when system OR internet issues occur - Bilingual fluency in English and Spanish Telecommuting Requirements - Reside within the Eastern, Central, OR Mountain Time Zone - Ability to keep all company sensitive documents secure - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection - Ability to connect directly into internet - via hard wire Soft Skills - Must be comfortable working in a fast-paced, high-volume, call center environment - Must be able and comfortable with meeting / exceeding metrics and goals within the department - Must be comfortable working on the phone and navigate multiple systems on the computer simultaneously while assisting / serving members - Must be comfortable making telephonic outreach to members without prior engagement - Excellent Organizational skills - Telephone etiquette: Demonstrate professionalism and compassion Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as: - A comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Atlassian is looking for a Pre-Sales Solutions Engineer that's passionate about being a product expert in the sales cycle, solving our customer's hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on! In This Job, You Will: - Partner with account teams and channel partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be - Probe for and identify additional opportunities for cross-product/solution expansion - investigate, discover, and assess client pain points - Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working - have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams - Lead compelling value-based demonstrations, both standard and customized - Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision - Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together - Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management - Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. This role may also be eligible for benefits, bonuses, commissions, and equity. About You: We're looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization. On paper, you have 2+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you're looking to be a cog in the system, this job isn't for you. You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. More about our team You'll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we're excited at the opportunity to have you join the team and help our company grow and change for the better. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description To support the growth of the Nexthink business in Northern Europe, we are looking to expand our Solution Consulting team with a Solution Consultant in England. As a Solution Consultant, you'll focus on creating and delivering innovative value propositions to executive audiences by matching Nexthink's technical capabilities to business outcomes. The primary purpose of the role is to drive pre-sales activities in the local territory to achieve the company's target sales revenue and growth. Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business. The role: - Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value. - Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates the business outcome. - Conduct and manage Proof of Values. - Work with multiple stakeholders in different functions such as End User Computing, Workplace Management, IT Operations and IT Leadership to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology. - Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and client management skills. - Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues. - Participate as a speaker in key company events and other marketing-related activities. - Become a thought leader both internally and externally around driving business value with Nexthink. - Run Partner training workshops to ensure the technical teams of our Partners are knowledgeable in the solution. - This is a field-based role and will require up to 50% of travelling, mostly within the region. Qualifications - Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals. - Proven experience as a key technical resource leading the introduction of new technology into a new market. - Experience in one or more of the following areas: - Digital Experience Management or similar end-user experience driven functions - Workplace, End User or Desktop Services and management of these - Virtualisation, Cloud, Win10, O365 and other Migration-, Release- or Change related projects - The ITIL framework, Service Lifecycle and other quality of service-related disciplines - Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives. - Entrepreneurial mindset that enables you to work independently with little guidance. - Technologically savvy and able to learn Nexthink products, services, technologies and business quickly. - Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives. - Team player, able to thrive in finding solutions in a dynamic work environment. - Technical knowledge of the Nexthink platform is a big plus. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package (Stock Options also included). - Amazing location in Cannon Street, not far from St. Paul's Cathedral. - Hybrid work model balancing office and remote work, fostering effective onboarding and team connections for new hires. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. - Fully covered private health insurance for you and your family, life insurance plans, and Medicash Solo Level 2, ensuring comprehensive protection. - Pension contribution of 12% (6 % from the employee and 6% from the employer). - Free access to professional training platforms to explore your interests and enhance your skills. - 16 weeks of fully paid leave for primary caregivers, 6 weeks for secondary caregivers, and Kiddivouchers to ease childcare expenses. - 50% reimbursement on public transportation fees, up to a maximum of 1,250£ gross/year. - Reimbursement of up to £40 for gym and fitness memberships monthly. - Bonuses for referring successful hires after three months of continuous employment.

• Carrying out studies/sizing and carrying out projects • Resolution of queries and advice for customers • Technical support to the sales team • Carrying out calculations and studies for project selection