• Fleet Assembly & Service: Lead the assembly and service workflows for the Saildrone vehicle fleet, ensuring all drones are fully mission-capable and optimized for maximum operational uptime. • Technical Execution: Apply fundamentally sound mechanical and electrical skills to maintain, troubleshoot, and repair equipment in a challenging field environment. • Global Field Operations: Travel domestically and internationally to execute the deployment, recovery, and repair of Saildrone vehicles. • External Training & Mentorship: Lead the technical development of the team and train contractors, clients, and other third parties on complex technical procedures, including vehicle assembly and servicing. • Professional Representation: Act as a brand ambassador for Saildrone, maintaining high levels of self-awareness and professionalism during all interactions with clients and internal colleagues. • Continuous Improvement: Proactively assess current workflows, in-field assembly procedures, and vehicle designs to provide feedback that increases safety, consistency, and overall efficiency.

• Pull, place, and install fiber optic cable in underground conduit, innerduct, and aerial strand systems in accordance with pulling tension and bend radius specifications. • Operate fiber blowing and jetting equipment, cable tuggers, winches, tensioners, and duct rodders safely and efficiently. • Read and interpret OSP construction prints, staking sheets, and splice diagrams to execute work from provided plans. • Install and properly dress fiber slack coils and cable storage at handholes, vaults, pedestals, and splice enclosures per design specifications. • Perform pre- and post-pull continuity checks using a visual fault locator (VFL) to confirm cable integrity. • Prepare trucks, trailers, and crew with the materials and equipment required for each scheduled pull. • Complete daily field reports, including as-built notes, COD documentation, and required photo deliverables. • Maintain a clean, organized, and safe jobsite at all times in accordance with OSHA standards and client requirements. • Support the crew lead and OSP Construction Manager with task sequencing, material staging, and production reporting as directed.

• Commission industrial boilers, heaters, burners, and ancillary equipment. • Commission control systems. • Perform precise burner tuning, ensuring optimal combustion efficiency and emissions compliance. • Troubleshoot PLC programming issues, including logic errors and integration with control systems. • Diagnose and resolve wiring and electrical problems, ensuring safe and reliable equipment operation. • Travel extensively (80% of the time) throughout the U.S., with the ability to respond quickly to urgent service requests. • Provide remote troubleshooting assistance to customers via phone, guiding them through technical challenges. • Ensure strict adherence to safety protocols and industry regulations at all job sites. • Deliver exceptional customer service, maintaining professionalism and responsiveness both onsite and over the phone.

• Install Tenna product trackers on mid-sized vehicles and heavy equipment. • Test trackers and equipment after installations to ensure performance and compliance with specifications. • Test equipment for fault tolerance and determine required repairs. • Train Tenna customers on best practices for hardware installation and proper use of Tenna products. • Effectively troubleshoot, diagnose, and repair issues associated with Tenna’s equipment and systems. • Ensure installations are completed according to Tenna’s policies and procedures. • Maintain a high degree of knowledge on the use of the Tenna Asset Management System and its associated products. • Collaborate with the Customer Success team to ensure customer satisfaction and effective service delivery. • Receive and respond quickly to all telephone and email inquiries related to product installation, sales, or management team queries. • Proactively anticipate equipment needs, set priorities, and meet assigned tasks. • Work safely and efficiently at all times. • Process expenses and daily timekeeping in a timely manner. • Write effective daily notes to document your work.