Tenna

Role Description Tenna is hiring a Customer Success Operations Manager to support the scaling of our Customer Success and Professional Services teams. This is a cross-functional, high-impact role responsible for designing and standardizing the processes, workflows, and playbooks that drive consistency and efficiency across our customer-facing teams. - Track and analyze the metrics that matter including customer health scores, retention rates, NPS, and time-to-value. - Translate data into clear actionable strategies for leadership. - Own and optimize the technology stack that powers our CS team including CRM tools and platform integrations. - Ensure every team member is trained and equipped to use tools effectively. - Proactively identify operational bottlenecks and support capacity planning. - Continuously improve the systems that keep our teams efficient and our customers successful. This role sits at the intersection of data, process, and people and is ideal for someone who has operated and improved CS operations in a fast-growing SaaS environment. Qualifications - 7+ years of experience in Customer Success Operations or a related field within a SaaS or technical environment. - Proven track record of building and optimizing scalable CS processes and playbooks. - Strong data analysis skills with the ability to translate metrics and insights into actionable strategies. - Hands-on experience with Salesforce and other CS platforms including Help Scout, Gainsight, or ChurnZero. - Excellent organizational and project management skills with a process-driven, detail-oriented approach. - Strong verbal and written communication skills with the ability to influence cross-functional stakeholders. - Self-motivated and adaptable with a bias toward action and a strong service orientation. - Experience working in or directly supporting the construction technology industry or construction sector is a plus. - Bachelor's degree or equivalent experience is required. Requirements - Design and implement standardized processes and workflows across Customer Success and Professional Services. - Build and maintain customer playbooks, templates, and best practices. - Partner with cross-functional teams to ensure processes are integrated and aligned. - Proactively identify and mitigate operational bottlenecks. - Track and analyze key performance metrics. - Build and maintain dashboards and reports for leadership. - Use customer data and qualitative insights for continuous improvement. - Own the CS technology stack including Salesforce. - Lead the rollout of new tools and integrations. - Ensure full team adoption through training and ongoing enablement. - Partner with CS and Onboarding leadership to define team goals. - Monitor adherence to operational processes and progress toward targets. - Deliver recommendations that improve team efficiency and customer satisfaction. - Support workforce planning initiatives. - Continuously evaluate and improve operational systems. - Collect and analyze customer feedback for process improvements. - Act as a liaison between customers and internal teams. - Develop and execute strategies to increase customer engagement and advocacy. Benefits - Full-time opportunity. - Location: Remote – Nationwide. - Travel to customer locations is required, up to 20%. - Competitive compensation packages offered. - Opportunities for growth and personal development within a highly dynamic team. - Robust, low-cost benefit packages offered. - Benefit coverage begins the first date of employment. - Paid Time Off and Volunteer Time Off offered. - Dependent Care offered. - 401k match. - Employee referral bonuses.

Role Description Tenna is searching for a creative and collaborative Customer Education Program Manager. In this role, you will shape the Customer Education experience through a variety of training opportunities and platforms to develop customized content, in both written and video formats. From concept to execution, you'll be the driving force behind our customer's experience, coordinating resources as necessary. Your skills will shine as you assist in creating and delivering customer and employee training, the materials for those experiences, and collaborate with various teams to ensure consistent and accurate materials across the board. Responsibilities - Meet with Customer end-users in person and virtually to determine needs (scope) of custom training content. - Primary lead for customization of LMS to meet customers' needs. - Create learning materials including but not limited to courses, guides, presentations, videos for primarily external end-user customers, and internal employees. - Collaborate with cross-functional teams, such as Engineering, Product, Customer Success, and Sales, to infuse content with diverse expertise and perspectives. - Proactively seek and integrate feedback from stakeholders to continually enhance content quality. - Host and/or deliver training sessions to customer end-users and employees both in-person or virtually. - Continuously analyze content performance metrics, utilizing data-driven insights to optimize content quality and strategy. - Generate innovative content ideas aligned with company goals and industry trends to ensure fresh and engaging materials. - Actively participate in planning meetings, infusing discussions with valuable insights to drive the content strategy forward. Qualifications - Bachelor’s degree in business, marketing, digital technologies, or related major. - 5+ years managing, building, and delivering training programs. - 5+ years of experience creating and executing content development strategies. - 5+ years of experience writing, editing and finalizing content (technical subject matter) for marketing/sales and education purposes - presentations, sales materials, etc. - Strong writing and editorial skills. Experienced in understanding what and how audiences consume content and creates it accordingly. - Strong experience using Content Management Systems / tools (i.e., HubSpot, Help Scout, Docebo, Zen Desk, etc.) and implementing best practices. - Experience with content creation programs (i.e. Articulate). - Experience with Design & video programs and platforms (i.e. Adobe Programs: InDesign, Photoshop, and Illustrator, VEED). - Strong experience using narratives and storytelling to build loyalty and awareness amongst customers. - Strong experience building relationships with internal stakeholders and external customers. - Strong experience collaborating cross-functionally with varying departments such as Engineering, Product, Customer Success, Sales, etc. - Experience with leveraging data to deliver and report out on ROI driven results. - Strong Project Management Skills. Benefits - Full-time opportunity. - Location: Remote – nationwide. - Travel is required - 30 - 40%. - Competitive compensation packages offered. - Opportunities for growth and personal development within a highly dynamic team. - Robust, low-cost benefit packages offered. - Benefit coverage begins on the first date of employment. - Dependent Care offered. - 401k match. - Employee referral bonuses.

Role Description Tenna is searching for a creative and collaborative Content Manager. As a Content Manager, you will shape the narrative of customer engagement and our product content, both in written and video formats. From concept to execution, you'll be the driving force behind video content creation, coordinating resources as necessary. Your skills will shine as you assist in creating customer and employee training content, branded materials, and collaborate with various teams to ensure consistent and accurate materials across the board. Responsibilities - Lead the charge as the primary creator, authoring content in both written and video formats. - Develop and refine customer training content. Collaborate effectively with additional resources as required. - Collaborate with cross-functional teams, such as Engineering, Product, Customer Success, and Sales, to infuse content with diverse expertise and perspectives. - Proactively seek and integrate feedback from stakeholders to continually enhance content quality. - Meet with Customer end users in person and virtually to determine needs (scope) of custom training content. - Assist in creating content tailored to employees and internal training needs. - Continuously analyze content performance metrics, utilizing data-driven insights to optimize content quality and strategy. - Generate innovative content ideas aligned with company goals and industry trends to ensure fresh and engaging materials. - Contribute to creating email templates and campaigns, ensuring precision, accuracy, and clarity in all content. - Actively participate in planning meetings, infusing discussions with valuable insights to drive the content strategy forward. Qualifications - Bachelor’s degree in business, marketing, or digital technologies required or equivalent work experience. - 4+ years of experience in content writing, editing, and finalization for educational purposes, and/or marketing and sales, particularly in technical subjects. - Strong writing and editorial skills, crafting content that resonates with diverse audiences. - Proficient in leveraging narratives and storytelling to build customer loyalty and awareness. - Demonstrated project management prowess, ensuring smooth content creation processes. - Experience collaborating with internal stakeholders and cross-functional teams, fostering productive relationships. - Skilled in Design and Authoring Programs, such as Adobe InDesign, Articulate, VEED, and LMS platforms. - Collaborative mindset, working closely with the other department teams on technical content, video creation, graphics, and more. - Ability to collaborate across Engineering, Product, Customer Success, Marketing, and Sales departments. Benefits - Full-time opportunity. - Location: Remote – nationwide. - Travel is required. Up to 20%. - Competitive compensation packages offered. - Opportunities for growth and personal development within a highly dynamic team. - Robust, low-cost benefit packages offered. - Benefit coverage begins on the first date of employment. - Dependent Care offered. - 401k match. - Employee referral bonuses.

Role Description Tenna is searching for an Insurance Partnerships Manager to lead the development and ongoing management of high-impact relationships across the insurance and risk management ecosystem. This dynamic role sits at the intersection of construction technology and insurance innovation, where you’ll shape how Tenna partners with carriers, captives, brokers, MGAs, and risk advisors to reduce jobsite risk, claims, and drive operational insight. - Build, lead, and drive the acquisition and successful management of strategic partnerships with insurance companies, captives, MGAs, brokers, and risk advisors. - Maintain and nurture existing partner relationships, ensuring compliance with contractual requirements, monitoring performance, and addressing any ongoing needs or adjustments to ensure continued success. - Ensure Tenna’s customers are meeting their obligations (e.g., providing necessary data, documents, and information) and that insurance companies are receiving the required inputs from Tenna, such as system access and data sharing. - Structure and execute referral, integration, co-marketing, and data-sharing agreements. - Actively support the Sales Team during deal cycles by joining key meetings, helping navigate complex needs, offering guidance, and removing internal roadblocks. - Serve as the primary liaison for all insurance-related partner opportunities and strategic initiatives. - Collaborate on insurance incentive programs such as telematics-based discounts or usage-based models. - Represent Tenna as a speaker, panelist, or moderator at industry conferences, partner engagements, sales forums, and association-related events. - Lead educational initiatives for brokers, underwriters, and policyholders to drive awareness and adoption. - Create and publish thought leadership content, including whitepapers, blog posts, and case studies. - Cultivate relationships with insurtech accelerators, innovation hubs, and industry groups. - Align with Sales and Marketing to develop joint campaigns and go-to-market strategies. - Host or co-host webinars, roundtables, and partner demos to support engagement and lead generation. - Track and report on partner marketing activities and their contribution to pipeline and revenue. - Develop scalable onboarding and enablement processes for insurance partners. - Train partner teams on Tenna’s platform, value proposition, and customer use cases. - Maintain CRM data accuracy and track partner-related opportunities and performance metrics. - Collaborate with internal teams, including Sales, Customer Success, Product, and Data, to deliver joint value and support insurance-specific use cases. - Contribute to insurance-related product development, including integration design and reporting dashboards. - Support the development of future insurance-aligned innovations such as UBI or embedded solutions. - Define and monitor KPIs for partnership health, influence on pipeline, and ROI. - Continuously optimize partnership strategy based on performance data and market evolution. Qualifications - 7+ years of experience in enterprise or B2B sales, business development, or partnership leadership roles, preferably in SaaS. - Proven experience selling or enabling solutions in complex sales cycles involving multiple stakeholders. - 3+ years of experience in the insurance or risk management sector (e.g., carrier, broker, MGA, or insurtech). - Direct experience in construction, construction technology, equipment management, or related industries. - Demonstrated ability to build and manage strategic relationships, close partnership agreements, and drive measurable results. - Track record of success in public speaking, representing brands at industry events, and delivering compelling presentations. - Bachelor’s degree is strongly preferred or equivalent. - Strong project management and operational execution skills, with the ability to manage multiple moving pieces across teams and time zones. - Strong experience with Salesforce, HubSpot, and Microsoft Office. - Experience with partner enablement or CRM automation tools is a plus. - Demonstrated desire to work collaboratively with internal and external stakeholders. - Proactive attitude and ability to take ownership of tasks and projects. Benefits - Full-time opportunity. - Location: Remote – United States. - Travel is required, up to 50%. - Competitive compensation packages are offered. - Opportunities for growth and personal development within a highly dynamic team. - Robust, low-cost benefit packages are offered. - Benefit coverage begins on the first date of employment. - Paid Time Off and Volunteer Time Off are offered. - Dependent Care offered. - 401k match. - Employee referral bonuses.

Role Description Tenna is searching for a tenacious Mid-Market Account Executive based in the Mountain West region (Phoenix, Salt Lake City, or Denver). As a Mid-Market Account Executive, you will work within the Sales Team and focus on selling and closing new customers that fit Tenna’s defined ideal target profile. This role is responsible for driving net-new growth for Tenna by: - Prospecting - Leading product demonstrations - Closing new customers within assigned markets Mid-Market Account Executives actively and aggressively hunt new business while facilitating all aspects of the sales cycle. This is the perfect opportunity for candidates seeking to build their careers in outside sales, as there will be ample opportunities for growth and mentorship. Qualifications - 3+ years of experience in a quota-carrying sales role selling SaaS or technology solutions, preferably to construction or related industries. - Prior experience in a quota-carrying closing role that includes field or outside selling is strongly preferred. - 3+ years’ experience successfully facilitating all aspects of the sales cycle with a specific focus on initiating and cultivating relationships with prospects, contract negotiation, and closing. - 3+ years’ experience conducting targeted searches and queries to research, qualify, and convert qualified sales leads. - Experience in a quota-carrying role delivering consistent revenue growth that meets or exceeds quarterly business plans and forecasts is required. - Bachelor’s Degree in Marketing, Communications or other business-related majors is preferred. - Experience using Salesforce and HubSpot is strongly preferred. - Must possess excellent verbal communication skills, specifically around negotiations, public speaking, and presentations. - Experience travelling often as a strategic method to prospect, network, and sell - up to 60%. - Must be deadline-driven and detail-oriented. Requirements - Hunts and closes new business for specific assigned metropolitan cities and markets, focusing on opportunities aligned to Tenna’s Mid-Market customer profile. - Actively prospects potential new customers and follows up on touchpoints in a strategic and diligent manner. - Initiates and cultivates relationships with prospective customers via phone, email, and in-person prospecting visits. - Attends tradeshows, industry-specific events, conferences, and association events. - Creates and executes an outreach micro-strategy for each potential new customer and persona. - Strategically plans the cadence of and tracks the number of touchpoints for each prospect. - Reports to and collaborates with their assigned Manager to align on new business acquisition strategy. - Leverages cross-functional internal resources to close new business. - Stays abreast of industry trends and market shifts. - Uses travel as a strategic method to prospect, network, and sell. - Leads in-person or virtual product demonstrations with prospective customers. - Negotiates contracts and closes deals by developing a thoughtful strategy for each prospect. - Drafts proposals, quotes, and contracts in accordance with Tenna’s procedures. - Creates outbound email communications using CRM software and analyzes results to continuously improve outreach effectiveness. Benefits - Opportunities for growth and personal development within a highly dynamic team. - Location: Remote. Candidate must reside in or be willing to relocate to Phoenix, AZ; Salt Lake City, UT; or Denver, CO. - Travel is required, up to 60% (within assigned market). - Compensation includes base salary plus commission plan. - Robust, low-cost benefit packages offered. - Benefit coverage begins on the first date of employment. - Paid Time Off and Volunteer Time Off offered. - 401k match. - Dependent Care offered.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Tenna is searching for an experienced Customer Account Manager to join the team. The Customer Account Manager's two primary focuses are to act as trusted partners to our customers and advise them on how the Tenna platform can provide even more value than what was previously imagined. Our Customer Account Managers will work closely with their dedicated accounts to uncover potential unmet needs and proactively identify unsaid ways the Tenna platform can better serve its customers. Responsibilities - Actively manages a book of business to minimize churn and drive healthy growth by driving business value. - Acts as a trusted advisor to assigned accounts, ensuring customers’ business processes and needs are fully met by the Tenna platform. - Regularly consults with assigned customers to uncover potential unmet needs and proactively identifies unsaid ways the Tenna platform can better serve their customers. - Helps customers drive product adoption, moving them along the maturity curve, and deriving value from our solution. - Provides strategic and exceptional customer support to all assigned accounts. - Challenges assumptions and perceptions of the Tenna platform. Encourages customers to rely on the capability of the platform and incorporate all aspects of their business within Tenna. - Builds strategies to drive customer engagement, customer upsells, and retention. - Assesses customer data and qualitative insights to continuously iterate and improve our scaled customer success efforts. - Engages with customers to gauge the likelihood of renewals and identify the potential for product upsells. - Leverages deep product expertise to share best practices on how customers may maximize value from their investment in Tenna. - Proactively troubleshoots and expeditiously resolves account issues via phone (or in-person) using our diagnostic tools. - Diagnoses symptoms of dissatisfaction within existing accounts and builds strategies to drive alignment with the business. - Employs a “challenger mindset” when solving problems on behalf of customers, looks for creative and mutually lucrative solutions. - Proactively manages the onboarding of assigned enterprise accounts and ensures onboarding processes are followed. - Delivers customer training sessions, providing answers to customer questions, and resolving user issues. - Provides training to current customers, Sales Personnel, and other Business Managers on new functionality and features as they are released. - Collaborates with and supports the broader Customer Success Team on customer issues, special projects, etc. - Works with Engineering Leads (or Technical Support Leads) to address customer tickets, including bugs and enhancements. - Provides User feedback to Sales Managers, Marketing Managers, Product Managers, and the Engineering Team. Qualifications - Bachelor’s degree strongly preferred or equivalent. - 7+ years of experience building and driving value for customers via strategic planning, and consultative selling. - 7+ years of experience in customer success, software customer service experience is strongly preferred. - Experience working within construction technology or within the construction industry is an absolute plus. - Expertise with project management software (MS Project, or similar “Gantt Chart,” programs). - Experience working in a technical, production-driven environment. - Solid understanding of software development processes and methodologies. - Excellent verbal and written communication abilities, particularly with Engineers. - Employs a “challenger mindset” when problem-solving. - Familiarity with Salesforce and Help Scout is strongly preferred. - Self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude. - Excellent organizational skills and process driven. - Passion for working in a high-growth, entrepreneurial environment, with the ability to demonstrate personal commitment and drive to set and exceed high standards. Benefits - Full-time opportunity. - Location: Remote – must be based in or willing to relocate to the CST/MST Time Zone. - Travel to customer locations is required, up to 40%. - Competitive compensation packages offered. - Opportunities for growth and personal development within a highly dynamic team. - Robust, low-cost benefit packages offered. - Benefit coverage begins the first date of employment. - Paid Time Off and Volunteer Time Off offered. - Dependent Care offered. - 401k match. - Employee referral bonuses.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Tenna seeks a Software Team Lead to enhance our connected equipment solution. In this role, you'll lead a skilled feature-driven development team, actively contribute to our collaborative development process, and influence the future of connected equipment through innovative code design and implementation. With a passion for IoT, you'll delve into innovative possibilities and embrace the latest technologies. If you are excited to mentor and inspire a team, design cutting-edge solutions, and solve complex challenges - Apply now! Your Responsibilities - Leads and provides technical mentorship and direction to a small team of software engineers. - Conducts pull request reviews to ensure security, stability, performance, and readability. - Actively manages the development process for the team, scoping and defining work regardless of perceived ambiguity or degree of clarity. - Writes lots of bug-free, efficient, scalable, and reusable code. - Designs and develops components and features with performance and scalability in mind. - Builds APIs and web applications that can handle complex data efficiently. - Unit tests and takes responsibility for the quality of your own code and the code of your team. - Decomposes monolithic applications into more modern microservices. - Provides input on our architecture, databases, and APIs. - Consults with product managers to define, scope, and plan new features. - Consults with senior leadership concerning corporate direction and strategic planning. - Works with QA to ensure that cohesive, quality, usable solutions are produced. - Tests, evaluates, and recommends technologies to improve our overall solutions. - Is a key participant in our agile development process. - Produces excellent documentation. Qualifications - 12+ years of professional development experience. - 2+ years’ experience successfully providing technical direction to engineers. - Bachelor of Science in Computer Science required or equivalent experience. - Intimately familiar with the fundamentals of computer science and software architecture. - Substantial experience with React.js, JavaScript and HTML/CSS. - Substantial experience with web development in at least one of Java, C#, or Python. - Substantial experience with SQL; experience with NoSQL is a plus. - Experience with Node.js, especially in microservices, is highly preferred. - Experience with containerized application deployments, especially using Docker, is highly preferred. - Experience with large-scale data systems is highly preferred. - Has a passion for decomposing monolithic applications into more modern microservices. - Experience with message queueing architectures, especially RabbitMQ, is preferred. - Experience with Amazon Web Services, especially EC2, S3, VPC, Elasticsearch, and Kinesis. - Any IoT experience is a huge plus. - Can create designs and build an application from requirements and discuss with product and engineering stakeholders. - Experience executing products, features, or enhancements utilizing the full development lifecycle. - Experience supporting production products. Benefits - Full-time opportunity. - Opportunity is fully remote – nationwide. - Competitive compensation package. - Robust, low-cost benefit packages offered. - Benefit coverage begins on the first date of employment. - Paid Time Off and Volunteer Time Off offered. - 401k match offered. - Visa sponsorship offered. - Employee referral bonuses.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Tenna is searching for an experienced Sales Engineer to support our Sales Team. In this pivotal role, you'll be at the forefront of our sales efforts, providing strategic sales support throughout the entire sales cycle, including impactful product demonstrations and negotiations. You'll be the go-to expert, answering prospective customer questions precisely while maintaining software demonstration environments tailored to specifications. - Employs a consultative approach to better understand and address prospective customers’ pain points. - Collaborates closely with various internal teams, including Customer Success, Engineering, and Product. - Leads internal product training, ensuring that our Sales and Customer Success teams are well-equipped to excel and advise on our offerings. - Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations. - Answers prospective customer questions and fully conveys the technical capacities of our platform. - Builds and maintains software demonstration environments per specifications. - Works with Customer Success to field and address technical support questions from existing customers as needed. - Collaborates cross-functionally with Engineering and Product to stay abreast of all platform-specific changes and resolve customer issues. - Is aware of our product roadmap, our hardware products, and new feature rollouts. - Serves as the company’s SME on platform-specific features and functionalities. - Leads all product-specific support and training internally. - Onboards all newly hired Sales and Customer Success Reps onto the platform. - Certifies and signs off on all internal training programs once complete. - Collaborates with Marketing to revise technical presentations and materials. - Evaluates our current Sales and Customer Success strategies, recommending adjustments when needed. - Liaises with Executive Leadership on internal training, strategy, and product roadmap. - Works on ad hoc reporting as needed. - Assists with maintaining Salesforce and HubSpot databases. Qualifications - 5+ years’ experience in a Sales Engineer or pre-sales role. - 5+ years’ experience providing technical support within a SaaS environment. - Experience working within construction technology or the construction industry is an absolute plus. - Experience working in a technical, production-driven environment. - Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred. - Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred. - A self-motivated and adaptable person with a strong service orientation and a “do what it takes” attitude. - Strong, active analytical curiosity and creativity, as well as flexible critical thinking and problem-solving abilities. - Solid computer skills (Microsoft Office, Excel, PowerPoint, etc.). - Ability to flexibly travel 50% as business dictates. - Ability to prioritize and multitask in a fast-paced environment. - Positive attitude with a strong desire to learn and stay abreast of changes to our platform. Requirements - Full-time opportunity. - Location: Remote – must be based in or willing to relocate to one of the following states: NY/NJ/PA/CT/MA. - Travel required, up to 60%. Benefits - Competitive compensation package and commission plan offered. - Robust, low-cost benefit packages are offered. - Benefit coverage begins on the first date of employment. - Paid Time Off and Volunteer Time Off are offered. - Dependent Care offered. - 401k match. - Employee referral bonuses.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Tenna is searching for Sales Development Representatives to work closely with our Enterprise Sales Team. Sales Development Representatives play a vital role in advancing the value and excitement behind our technology solutions by serving as the initial touchpoint with potential clients, booking demos, and building our sales pipeline. If you are passionate about building a career in construction and software, have the drive to excel on a high-performing team, and enjoy working in a collaborative environment, we are looking for you. Responsibilities: - Conducts thorough, targeted searches and queries to research, qualify, and generate sales leads that align with the company’s Ideal Customer Profile (ICP) - Initiates communications with new business prospects via phone and/or email - Successfully conveys the company’s value proposition to new business prospects via phone and schedules virtual product demonstrations for Sales Reps in accordance with the prospect’s availability - Facilitates smooth, warm transfers of quality opportunities to Sales Reps and schedules other appointments when appropriate - Creates and uses Account Based Marketing (ABM) campaigns to cultivate and build relationships with prospects - Qualifies leads generated from marketing campaigns and strategic outreach - Vets inbound communications from potential clients - Quickly identifies a company’s “pain points” and use case to assess potential fit - Demonstrates a firm understanding of the prospect. Knows the prospective customer’s requirements, goals, and concerns - Understands the product inside and out. Can clearly and concisely articulate the value of the product to prospective customers - Prioritizes deadlines to effectively meet Marketing and Sales Team goals - Maintains accuracy and cleanliness of CRM system according to team best practices Qualifications - 2+ years’ experience selling software to the construction or related industries - 2+ years’ experience developing leads from Account Based Marketing (ABM) campaigns and meeting sales quotas - Bachelor’s Degree in Marketing, Communications or other business-related majors strongly preferred - Experience using Sales Force and HubSpot is strongly preferred - Excellent written and verbal communication skills - Excellent organizational skills, particularly around managing information - Interest in a career in lead generation, business development and client growth - Self-motivated and adaptable, with a strong service orientation and “do what it takes” attitude - Willingness to roll up your sleeves and do whatever is necessary - Deadline driven with a high sense of urgency. Is a hard worker. - Diligent, thorough and detail oriented - Passion for working in a high-growth, entrepreneurial environment, with the ability to demonstrate personal commitment and drive to set and exceed high standards Benefits - Full-time opportunity. - Location: Fully remote - nationwide. - Opportunities for growth and personal development within a highly dynamic team. - Compensation includes base salary plus competitive, uncapped commission plan. - Robust, low-cost benefit packages offered. - Benefit coverage begins on the first date of employment. - Paid Time Off and Volunteer Time Off offered. - 401k match. - Dependent Care offered. - Employee referral bonuses.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Tenna is searching for a Product Manager who will support our product vision and roadmap, while providing clear direction to a cross-functional team of Software/Hardware Engineers and Designers. As a Product Manager, you will work closely with Engineering to translate detailed concepts into features, requirements, and acceptance criteria. If you are a creative problem solver, obsessed with capturing the voice of our customers, enjoy rolling up your sleeves to get the job done, and possess a passion for IoT – this might be the role for you. Your Responsibilities - Leads and manages the entire feature and product lifecycle from planning, development, and launch. - Manages the iterative lifecycle of our product from idea conception to production including: scope, defining specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance. - Creates product specifications as needed: wireframes with support from Design, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, and personas. - Defines and prioritizes the product backlog translating high-level requirements into user stories, and performs acceptance testing on a rolling basis throughout each product iteration. - Champions our product internally and externally by pushing for rapid adoption. - Defines clear goals and KPIs around customer value and drives strategies to achieve them. - Captures the voice of our customers by actively engaging in end-user research, understanding end-user goals and pain points, and communicating key conclusions/takeaways to internal stakeholders. - Analyzes quantitative data to determine the most successful strategies and identifies new product opportunities. - Assesses and makes creative recommendations on business opportunities for improvement in automation and efficiency of our processes. - Works closely with Design, and Development to define Product Vision, Roadmap, and Release Plans. - Ensures end-user adoption and identifies and measures user utility. - Collaborates with Marketing, Customer Success, and other internal stakeholders to define and execute go-to-market activities. Qualifications - 7+ years’ experience in an analytical, product-focused role. - 5+ years’ experience delivering products as a Product Manager. - 2+ years’ experience writing user stories, and defining epics. - 2+ years' experience writing code is strongly preferred. - Experience within the construction technology industry or IoT is strongly preferred. - Experience bringing technology products to market in a fast-paced environment. - Proven ability to creatively solve problems, influence product improvements, and interpret business/technical requirements. - Bachelor’s Degree in Engineering, Computer Science, Design, Information Technology, Economics, or related STEM degree program is required or equivalent. - Ability to develop clean and targeted documentation, including process flows and standard operating procedures. - Strong analytical thinking and decision-making abilities. - Proven ability to communicate effectively with technical and non-technical people. - Demonstrated personal commitment to customers. Sets and exceeds high-quality standards. Benefits - Full-time opportunity. - Opportunity is remote – nationwide. - Competitive compensation package. - Travel is required, up to 20%. - Robust, low-cost benefit packages. - Benefit coverage begins the first date of employment. - Dependent Care. - 401k match. - Employee referral bonuses.