Beyond tracking
Installation Technician
Location
United States
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Installation Technician
Tenna
• Install Tenna product trackers on mid-sized vehicles and heavy equipment. • Test trackers and equipment after installations to ensure performance and compliance with specifications. • Test equipment for fault tolerance and determine required repairs. • Train Tenna customers on best practices for hardware installation and proper use of Tenna products. • Effectively troubleshoot, diagnose, and repair issues associated with Tenna’s equipment and systems. • Ensure installations are completed according to Tenna’s policies and procedures. • Maintain a high degree of knowledge on the use of the Tenna Asset Management System and its associated products. • Collaborate with the Customer Success team to ensure customer satisfaction and effective service delivery. • Receive and respond quickly to all telephone and email inquiries related to product installation, sales, or management team queries. • Proactively anticipate equipment needs, set priorities, and meet assigned tasks. • Work safely and efficiently at all times. • Process expenses and daily timekeeping in a timely manner. • Write effective daily notes to document your work.
Job Requirements
- 3+ years’ experience as an automotive mechanic or heavy-duty equipment mechanic required
- 3+ years’ experience performing skilled automotive work, including inspections, diagnosis, and maintenance on special equipment required.
- A high school diploma/GED or equivalent work experience is required.
- Electrical experience is a plus.
- Excellent verbal communication skills are required.
- Strong attention to detail. Diligence and organization in managing information.
- Self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude.
- Ability to meet physical demands, including bending, stooping, climbing, twisting, and lifting up to 50 pounds.
- Ability to write comprehensive daily notes.
- Basic computer skills, such as Microsoft Office, Word, etc., are required.
- Work requires regular exposure to construction site environments, outdoor elements, and a variety of climates, including high and low temperatures, with frequent travel required.
- Basic computer skills, such as Microsoft Office, Word, etc., are required.
Benefits
- Full-time opportunity.
- Location: Remote. Travel is required, 95%.
- Opportunities for growth and personal development within a highly dynamic team.
- Robust, low-cost benefit packages offered.
- Benefit coverage begins on the first date of employment.
- Paid Time Off and Volunteer Time Off offered.
- Dependent Care offered.
- 401k match.
- Employee referral bonuses.
- Necessary tools and equipment supplied.
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