This position is Remote in District of Columbia (DC), Maryland or Virginia. You will have the flexibility to work remotely* as you take on some tough challenges. At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Provider Advocate, you'll play a crucial role in the healthcare industry by serving as the primary point of contact for healthcare providers. Your responsibilities include resolving issues efficiently, often on the first call, and providing support through various channels like calls and chats. You'll need to navigate multiple systems, collaborate with internal partners, and promote self-service digital tools to enhance provider satisfaction. Success in this role is measured by metrics such as first call resolution rate, provider satisfaction scores, and efficient issue resolution time. This dynamic position requires excellent multitasking, effective communication, and a deep understanding of healthcare processes. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:35am – 6:05pm EST. It may be necessary, given the business need, to work occasional overtime, weekends, and or some holidays. We offer 11 weeks of paid training. The hours during training will be 8:00am - 4:30pm EST from Monday – Friday (subject to change based on trainer availability). Training will be conducted virtually from your home. 100%25 attendance is a must during training period. Primary Responsibilities: - Serves as the advocate for providers by demonstrating accountability and ownership to resolve issues - Service Providers in a multi-channel environment including call, dual chats, and email as required. - Quickly and appropriately, triage, contacts from healthcare professionals (i.e. physician offices, clinics, billing offices) - Seek to understand and identify the needs of the provider, answering questions and resolving issues (e.g. benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits, behavioral health) - Research and dissect complex prior authorization and claim issues and take appropriate steps to resolve identified issues to avoid repeat calls/messages, escalations, and provider dissatisfaction - Collaborate effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a timely manner - Strong multitasking to effectively and efficiently navigate more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and call types - Influence providers to utilize self-service digital tools assisting with navigation questions and selling the benefits of the tool including aiding in faster resolution You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 1+ years of customer service experience analyzing and solving customer’s concerns - Experience with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications - This position involves handling provider calls or concurrent chats, with an expected volume of 50 - 70 calls/chats daily. It requires full attention to work duties. Employees in this role must ensure they have uninterrupted work time during their shifts, except for scheduled breaks and lunch periods - Available to work full-time (40 hours/week) Monday - Friday for any hours between 9:35am-6:05pm EST. It may be necessary, given the business need, to work some holidays, weekends, and/or overtime as business needs require. Preferred Qualifications: - Experience in a related environment (i.e., office, call center, customer service, etc.) using phones and computers as the primary job tools - Health care experience and knowledge of healthcare terminology Telecommuting Requirements: - Reside within the state of District of Columbia (DC), Maryland or Virginia. - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: - Proficient in multi-tasking, including managing multiple conversations simultaneously. - Skilled in quickly resolving calls and messages, effectively preventing escalated complaints. - Strong time management skills. - High emotional intelligence and empathy. - Excellent active listening and comprehension abilities. - Exceptional written communication skills. - Demonstrated problem-solving, organizational, and interpersonal skills. - Proven track record of consistently achieving quality and productivity standards. - Typing Speed greater than or equal to 35-40 WPM with accuracy of 90%25 *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are You an Energetic Dynamo Ready to Make an Impact? If you can make even insurance sound exciting, AO wants you! We’re trailblazers in the life insurance industry, committed to being a safety net for every child and a fortress for every working individual. Join a team fueled by innovation, collaboration, and dedication to clients — all from the comfort of your home. - Lead Your Territory: Take charge, foster growth, and expand your influence. - Build Lasting Relationships: Understand client needs and deliver customized insurance solutions. - Apply Common Sense: Make smart, practical business decisions every day. - Communicate with Clarity: Simplify complex concepts and ensure crystal-clear interactions. - Radiate Positivity: Approach every task with enthusiasm, energy, and drive. Benefits - World-Class Training: Elevate your skills and accelerate your career. - 100% Remote Work: Say goodbye to commuting and design your own work environment. - Vested Renewals for Life: Earn residual income and enjoy long-term rewards. - No Cost Leads: We provide a steady stream of leads, ready for you to connect with. - Exclusive, High-Quality Leads: Focus on building relationships, not hunting for prospects. Interview Process To ensure safety and comfort, all interviews are conducted via Zoom video conferencing. Ready to Make an Impact? If you’re a rockstar ready to elevate the team, revolutionize insurance, and empower families, apply today! Let’s join forces to safeguard children and strengthen the workforce — all while building a rewarding, flexible career.

Since 1984, Advantage 360 has been a global leader in delivering innovative billing, customer care, and point-of-sale (POS) software. With nearly 200 customers worldwide, our solutions are built on decades of experience and a commitment to technological excellence and customer satisfaction. We’re looking for a Product Support Specialist who is passionate about technology and eager to grow in a customer-facing role. This is a great opportunity for a recent graduate to gain hands-on experience in software support while working with a collaborative and experienced team. Responsibilities: - Provide support to customers using our software products - Troubleshoot and analyze technical issues with guidance from senior team members - Communicate clearly and professionally with customers and internal teams - Ensure customer satisfaction by resolving issues efficiently - Learn and grow within a dynamic, remote-first environment What we’re looking for: - A strong interest in technology and customer service - Good problem-solving and analytical thinking skills - Excellent written and verbal communication - Ability to work independently and manage time effectively - Willingness to collaborate across different time zones - A degree in Computer Science, IT, or a related field is a plus - Any internship or project experience in software or tech support is a bonus Why join us? - Work remotely with a flexible schedule - Be part of a supportive team that values learning and growth - Gain exposure to real-world software systems and customer interactions - Make a meaningful impact by helping customers succeed

- We are hiring immediately for a Dietitian-Hourly position. - Location: Remote - Note: online applications accepted only. Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential. Job Summary Make a real impact as a Clinical Dietitian! You’ll provide Medical Nutrition Therapy and education in an acute care setting, working with a collaborative team to enhance patient outcomes through evidence-based nutrition care. What You’ll Do: • Clinical Nutrition Care: Perform comprehensive nutritional assessments and develop individualized care plans to promote recovery and improve health outcomes • Education: Provide guidance on nutrition and lifestyle strategies to support sustainable, long-term wellness to patients, families, staff, and the community • Evidence-Based Practice: Apply the latest research in alignment with the diet manual, company policies, and facility protocols to ensure high-quality, consistent care • Quality & Performance Improvement: Contribute to QAPI initiatives aimed at advancing patient care and clinical excellence • Collaboration & Service Excellence: Partner with the food service management team to help achieve patient satisfaction and service goals • Mentorship & Professional Development: Support the growth of staff and dietetic interns through education and training as applicable What We’re Looking For: • Registered Dietitian Nutritionist (RDN) or CDR exam eligible • Licensed Dietitian (or willing to obtain) in the state of practice as applicable • Healthcare experience preferred—new graduates with strong clinical training are encouraged to apply Why You’ll Love Working Here: • You’ll be part of an environment where your ideas are welcomed, and your growth is encouraged • You’ll have access to ongoing education, resources, development, and advancement opportunities to support your career path • You’ll have the autonomy to apply your clinical judgment while still having guidance when you need it BENEFITS FOR OUR TEAM MEMBERS - Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program - Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace.