Redpanda Data logo
Redpanda Data

Built to handle the world's most critical data, Redpanda now governs the AI agents that act on it.

Solutions Architect

Solutions EngineerSolutions EngineerFull TimeRemoteLeadTeam 51-200Since 2019Company SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$175K - $206K / year

Seniority

Lead

Job Description

Solutions Architect

Redpanda Data

• Spend time working with our products to build new partner or technology integrations, use cases, and automation capabilities with our customers • Be prolific in sharing content and best practices both internally and externally • Work alongside the Customer Success team to onboard new customers and work with existing customers to drive their success and excellence • Design and implement production-ready streaming architectures that solve customer business problems and meet their performance, reliability, and scalability requirements • Partner with Redpanda product management, engineering, and support teams to solve customer challenges and improve customer experience • Identify and resolve technical barriers to production readiness, performance optimization, and expanded use cases • Build tooling, automation and other technical assets that can be re-used by multiple customers to improve their Redpanda experience

Job Requirements

  • 7+ years of prior experience in a customer facing role working hands on with distributed systems technologies similar to Redpanda
  • Experience with creating blog content and/or documentation on the production use cases and solutions
  • Outstanding consulting skills, able to easily context switch between internal teams and customers, from code to whiteboard, from support to engineering
  • Comfortable developing/prototyping solutions in many different languages (e.g., Java, Python, Go, and Javascript)
  • Experience working with distributed systems such as Kafka, Spark, Hadoop, Cassandra, etc
  • Good understanding of security technology (TLS, SASL, Kerberos, OAuth, OIDC etc.)
  • Knowledge of different cloud vendors ( AWS, GCP and Azure)
  • An Understanding of the fundamentals of high availability and disaster recovery and are able to design HA/DR solutions to meet customer needs and constraints
  • Passion for working on complex technical problems and have a strong understanding of modern data infrastructures and streaming technologies
  • Strong ability to build relationships with our partners, customers, and open-source users
  • Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience
  • Flexibility to travel to meet customers, attend events or conferences (up to 25%)
  • Experience with Kubernetes or Ansible a plus

Benefits

  • Fast-moving, diverse organization
  • People-first culture
  • Team members around the globe
  • Culture based on trust, transparency, communication, and kindness
  • Latest AI tools

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