Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Senior Director, Infrastructure NOC, Monitoring & Helpdesk Position Overview The Senior Director of Infrastructure NOC, Monitoring & IT Helpdesk leads global 24x7 operations, enterprise monitoring, Active Directory architecture, and Tier 1/Tier 2 incident response. This role is accountable for infrastructure reliability, identity governance, SLA performance, and end-user service delivery across cloud, data center, and hybrid environments. The ideal candidate has experience scaling NOC and Helpdesk teams in high-growth environments, building resilient identity architecture, and driving measurable operational improvement. Key Responsibilities Global NOC & Operations Lead a global NOC responsible for continuous monitoring of network, cloud, data center, and identity systems. Own uptime and SLA performance (99.9%+ availability) for critical services. Establish alerting, escalation, and Major Incident Management processes. Reduce MTTR through automation, runbooks, and post-incident reviews. Active Directory & Identity Operations Own enterprise Active Directory architecture including forest/domain design, OU structure, replication, site design, and trusts. Oversee domain controller lifecycle management ensuring availability and disaster recovery readiness. Govern Group Policy, identity standards, and security baselines. Lead identity lifecycle management including provisioning, RBAC, and privileged access controls. Ensure hybrid identity integration with Azure AD/Entra ID, SSO, and federation platforms. Maintain AD health through monitoring, patching, replication validation, backup testing, and auditing. Monitoring & Incident Management Implement and optimize monitoring platforms across infrastructure and identity systems. Improve alert quality through tuning and proactive detection. Lead Tier 1 triage and Tier 2 escalation. Oversee Root Cause Analysis and corrective action tracking. Integrate monitoring with ITSM tools for automated ticketing. Helpdesk & End-User Services Direct global IT Helpdesk operations. Build scalable Tier 1 and Tier 2 models with defined SLAs and KPIs. Oversee identity-related support including MFA and access governance. Streamline onboarding/offboarding, endpoint provisioning, and SaaS administration. Deploy knowledge management to improve first-call resolution. Infrastructure & Cloud Operations Oversee network infrastructure, AWS and GCP environments, enterprise SaaS, and endpoints. Lead hybrid integrations and data center operations. Ensure Business Continuity and Disaster Recovery readiness. Align operations with security tooling including SIEM and EDR. Service Management & Governance Establish ITSM disciplines including incident, problem, change, configuration, and access management. Track KPIs including MTTR, SLA adherence, ticket metrics, and AD health. Manage vendors, contracts, and operational budgets. Partner cross-functionally to align service delivery with business priorities. Compliance & Risk Ensure alignment with SOX, GDPR, SOC 2, PCI, NYDFS, and NIST CSF requirements. Maintain documented infrastructure and identity controls for audits. Qualifications 15+ years of IT infrastructure, NOC, or service delivery leadership. 8+ years leading global NOC or Helpdesk teams. Deep expertise in Active Directory and hybrid identity design. Proven record delivering 99.9%+ uptime in mission-critical environments. Experience with AWS, GCP, ITSM, and enterprise monitoring tools. Strong vendor and budget management experience. Preferred: CISSP, Microsoft identity certification, ITIL, and cloud certifications. Bachelor’s degree in Business, Information Systems, or related field. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

• Responsible for analyzing and translating business and technical requirements into an architectural blueprint. • Produce an optimal design for the solution. • Develop a plan and then execute on that plan. • Partner with various roles throughout the organization.

ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it. - A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025. - Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. - Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE As Director of Engineering, Cloud Infrastructure & Engineering Operations, you will be the primary architect of engineering leverage at LVT. You are responsible for ensuring that our globally distributed systems, from cloud-scale orchestration to edge-device connectivity, operate with uncompromising reliability. You will redefine the Software Development Life Cycle (SDLC) through AI-forward tooling and own the End-to-End Quality of Service (QoS) for every service LVT delivers. This is a rare opportunity to shape the technical foundation of a rapidly scaling company. This role is based in Seattle, WA or American Fork, UT and reports directly to the CTO. ROLE RESPONSIBILITIES - Multi-Cloud Strategy & Scale: Architect and manage highly available, multi-region distributed systems across public cloud, ensuring the infrastructure can handle the massive data throughput of our global IoT sensor network. - Cellular Network & Connectivity Management: Expertise/familiarity with network protocols, high-availability systems and cost-effective data orchestration across distributed edge devices. - AI-Forward SDLC: Pioneer the integration of GenAI developer toolsets (e.g., automated code review, AI-augmented testing, and self-healing infra) to 10x developer productivity and streamline the path from code to production. - Developer Experience (DevEx): Own the "internal product" of engineering, building orchestration engines and tooling that allow our engineers to deploy complex, edge-to-cloud AI services with zero friction. - End-to-End Quality: Establish and monitor KPIs for system reliability and performance. You are accountable for the uptime, latency, and overall health of our production environments. - Security & Compliance Partnership: Work hand-in-hand with InfoSec and Compliance teams to ensure our infrastructure meets rigorous industry standards and ethical guidelines. - Infrastructure as Code (IaC) & Automation: Drive a culture of "automation-first," ensuring that every component of our cloud and edge-connectivity platform is predictable, extensible, and version-controlled. OUR IDEAL CANDIDATE - Deep-rooted background in the IoT space and understanding of the complexities of building infrastructure and pipelines that span from the cloud to thousands of edge devices (like NVIDIA Jetson). - 10+ years of engineering and engineering leadership experience with a proven track record of managing large-scale cloud operations in high-growth startup environments. - Well-versed in modern orchestration engines and have deep expertise in public cloud - Player/coach leadership style who can mentor high-performing teams, foster a culture of innovation, and align technical strategy with aggressive business goals while remaining technically hands-on when needed. - You can distill complex infrastructure challenges into clear roadmaps for stakeholders, including the executive team and board. - Experience working with InfoSec and Compliance teams to meet enterprise security standards - Experience driving developer productivity initiatives and building internal tooling/platforms - Strategic thinker who can balance technical excellence with business pragmatism and cost optimization COMPENSATION The beginning annual salary range for this role is $226,000.00 to $301,000.00 USD and is determined by location, job-related experience, and education/training. Your total earning potential is amplified by a bonus structure tied to meeting goals, and you will become an owner from day one through our employee equity program. BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

Job Title: Infrastructure Lead Architect Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: The Infrastructure Lead Architect will oversee all IT Engineering efforts supporting the Department of the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS) Cloud Infrastructure IT Services Group (IITS). This is a strategic technical role that will oversee and lead the technical direction of the infrastructure group within the DAF EITaaS Program at the direction of the Senior PM. As the Lead Architect, you will work with the Senior PM to oversee the technical resources of the entire group, assist in the leading of all technical projects, technical capabilities roadmaps, and technical success of projects within the group. You will be asked to assist the PM in high level Gov’t meetings and briefings, as well as internal Executive briefings. You will assist in the development of schedules, documentation, and requirements for individual projects within IITS. You will assist in the improvement of technical processes such as ticket and change management and assure that the group aligns with the technical needs of internal EITaaS and external DAF customers. The Infrastructure Lead Architect will oversee the technical strategic direction of multiple infrastructure teams within the EITaaS Infrastructure IT Services Group (IITS) to provide full project lifecycle technical oversite at the direction of the Senior PM. What you’ll get to do: - Work with a team of engineers exceeding 50 personnel. Includes technical oversight of projects and the greater infrastructure group, lead technical requirements, lead strategic planning of the group with technical initiatives of 12-24 months. - Assist the Senior PMs and technical staff within the projects in writing and tracking technical requirements and documentation. - Work with the individual project PMs on the 2-year goals and objectives for the successful delivery of all Project Scopes. - Work with the Sr. PM daily to track and support technical progress of projects. - Define continuous improvement opportunities and project improvement efforts within the overall project strategic plan. - Support cost management with the Sr PM to manage project costs; develop ODC spend plan by quarter to track project hardware and software expenditures. - Work to prioritize work and ensure successful delivery of program, and project milestones. Qualifications: Required: - Ability to obtain a Secret security clearance - 15+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience). - 10+ years of experience as an Architect leading complex high visibility infrastructure projects. - 5+ years of experience managing a team of 15 plus technical resources - 3+ years of experience developing schedules within Microsoft Project, or Microsoft Project Online - 3+ years of experience working with project cost models for Labor and Other Direct Costs (ODC’s) - 10+ years of experience delivering SE solutions preferably to the Department of Defense - 5+ years of experience managing Cloud computing infrastructure solutions (Azure preferred, but not required) - Understanding and experience with the System Development Lifecycle (SDLC) - Experience Developing technical project roadmaps projecting 18+ months of project milestones - Experience briefing senior members of a program team and senior gov’t officials - Experience managing the full SELC lifecycle and moving capabilities from Design to Production and Operational Readiness. Previous ownership of a project from development through deployment and maintenance. - Experience managing incident and change tickets in Production Enterprise Environments. - Strong analytical and problem-solving skills, ability to prioritize requirements for value that align with customer expectations and product vision. - Excellent communication and leadership skills. You must effectively communicate the priorities, product vision, and requirements to the development team, stakeholders, and customers. Additionally, you should be able to collaborate effectively with cross-functional teams, including developers, designers, marketers, and salespeople. - Experience managing a large DoD enterprise environment. - Experience building and managing complex Schedules within Microsoft Project or Microsoft Project Online. Desired: - Experience of a similar complexity of work establishing Enterprise capabilities for a .MIL service - Current DOD Secret clearance or higher - Experience Managing a team responsible for incident ticket response and change management. - Experience working on large programs with over 1,000 FTEs. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $114,600-$252,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.