• Coordinating technical support for Strategic Projects or portfolio of projects based on region or Strategic Account needs. • Conduct in-progress roof site visits to monitor installation quality, ensure adherence to roofing practices and specifications, and address any issues or concerns during installation. • Provide ongoing communication regarding project status and assist the Strategic Account Project Manager and team with issue resolution. • Collaborate with Owner Representatives, General Contractors, Architects, Consultants to address and resolve project related issues. • Offer technical assistance to FiberTite Strategic accounts and technical team as needed. • Work closely with local FiberTite Technical Representatives to ensure project needs are met. • Train Seaman Corporation’s Authorized Applicators, and FTR associates, on the correct use and installation of FiberTite products and roofing systems. • Conduct final inspections of FiberTite Roof System installations to confirm compliance with technical and warranty requirements per FiberTite guidelines. • Support Strategic Account Business Development Managers and sales teams with technical assistance with their sales efforts. • Investigate warranty claim issues, including performing necessary repairs as directed by FiberTite Warranty Services. • Adhere to company expense and vehicle policies. • Follow all environmental, safety, and company guidelines to ensure compliance. • Maintain consistent communication with FiberTite Technical Services team to ensure project coordination and knowledge sharing.

• This position manages the needs of the designated territory to provide personal in-field technical support via direct contact with various customers, including Authorized FiberTite Applicator personnel, building owners, architects, roofing consultants, and FiberTite sales personnel. • Planning and Scheduling of work per Technical Services Guidelines Arrange and conduct travel to work locations. • Conduct in-progress roof-site visits to: Monitor and ensure proper installation of FiberTite Roof Systems, in accordance with good roofing practice and FiberTite specifications. Help resolve installation problems and issues as they arise. • Training of FiberTite Applicator personnel in the proper use and installation of FiberTite products and roofing systems. • Conduct final inspections of FiberTite Roof System installations to ensure technical and warrantable acceptance per prescribed FiberTite guidelines. • Investigate warranty claim issues as assigned. Occasionally complete necessary FiberTite repairs as directed by FiberTite Warranty Services. • Provide technical assistance to local / regional FiberTite Sales personnel in support of their respective sales needs. • Understand and emulate the Seaman Corporation CARE philosophy. • Operate within established company expense and vehicle policies. • Follow company environmental and safety policies. • Maintain weekly communication with FiberTite Technical Services staff to ensure coordination of relevant information. • Other duties as assigned may include travel and work outside the normal territory.

• Supports acoustical projects at customer sites by conducting field assessments, assisting with acoustical designs, and verifying product performance. • Focuses on the practical, hands-on application of acoustic products, site audits, and technical documentation. • Works closely with internal engineering and product teams and travels frequently to customer locations. • Collects field data and validates installed solutions. • Assists with applying acoustic products correctly to meet site-specific performance goals. • Helps ensure acoustic systems meet defined performance targets. • Conducts pre-acoustical audits to evaluate site conditions, noise sources, and installation requirements. • Performs post-acoustic audits to measure and confirm acoustic performance after installation. • Collects, documents, and reports audit data, observations, and results. • Assists with monitoring acoustic product performance in the field. • Supports warranty-related reviews by gathering measurements, site details, and performance data. • Works with internal teams to help address performance concerns or corrective actions. • Identifies gaps or unmet needs observed in the field and communicates findings to Engineering or Product Development teams. • Shares field feedback to help improve products and applications related to acoustics.

Role Description The Credentialing Representative supports provider credentialing across multiple markets by managing end-to-end data entry, provider file preparation and system loading within MD Staff and related credentialing platforms. The position conducts audits, identifying process improvements and independently resolving complex issues. The role plays a critical part in ensuring accurate, compliant credentialing operations. Get ready for some significant challenge. This is a performance driven, fast paced environment where accuracy is key. You'll be helping us confirm to very exacting standards such as NCQA, CMS and state credentialing requirements. Schedule: Monday to Friday, 8 AM- 5 PM, flexible time zone Location: Remote - Nationwide You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Help process provider applications and re-applications including initial mailing, review and loading into the database tracking system - Conduct audits and provide feedback to reduce errors and improve processes and performance - Apply knowledge/skills to a range of moderately complex activities - Demonstrate great depth of knowledge/skills in own function and act as a technical resource to others Qualifications - High School Diploma/GED - 3+ years of healthcare provider credentialing experience - 1+ years experience working with compliance workflows and processes, including NCQA policies and practices - 1+ years experience in researching and applying government regulatory information - Intermediate level of proficiency with MS Excel and Word Requirements - *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.