• Own the end-to-end data integration for 2–4 health system partners • Lead a pod of 2–3 Forward Deployed Engineers • Serve as the primary technical relationship owner for your partners’ data and IT teams • Design and build data pipelines that ingest Epic Clarity data • Collaborate with the Product, AI Engineering and Data Science teams • Drive continuous improvement of integration patterns, tooling, and technical standards.

• Build and lead a team of Epic Forward Deployed Engineers, setting hiring standards, mentoring the team, and establishing the playbook for how QH integrates with health system Epic environments • Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level • Lead solution design sessions with client Epic and clinical informatics teams to map AI output delivery paths—CDS Hooks, SMART on FHIR sidebars, In Basket via SendMessage API, HL7 MDM T02 via Epic Bridges, and FHIR R4 write-back • Own the interface delivery roadmap for each client, managing calendar-driven dependencies (Epic interface configuration is the long pole) and setting realistic expectations internally and externally • Translate client clinical workflow requirements into clear platform specifications for QH’s data engineering and product teams • Establish and maintain a reusable integration playbook across Epic modules (MyChart, Ambulatory, ClinDoc, Bridges) so each new client engagement starts faster than the last • Represent QH at client governance forums, steering committees, and executive briefings • Collaborate with internal Data and Product Engineering teams to align forward deployed integration work with the core platform roadmap

• Deliver robust, performant, and accessible solutions. • Work closely with developers, product managers, designers, and stakeholders to ship features that customers rely on every day. • Shape the native iOS core experiences that power the Skip App. • Design, build and maintain features that operate reliably at scale. • Contribute to the architecture of a modular codebase. • Help raise the bar for engineering excellence across the iOS platform.

• Lead the functions that turn customer-impacting events into meaningful engineering and business signals • Strengthen how Splunk responds to incidents, learns from them, manages customer escalations, and drives accountability for recurring issues across engineering, support, field, and business teams • Provide services for producing and consuming logs, metrics, and telemetry • Lead the engineering team through alert and incident response • Collaborate with other engineering leaders responsible for developer observability and Principal Engineers who drive observability best practices • Act as the authority on customer experience and champion resilience for customers' outstanding experiences with our products