CRM & Loyalty Strategist – eCommerce

EcommerceEcommerceFull TimeRemoteSeniorTeam 51-200Since 2006H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

103 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expFrenchEnglishMagento

Job Description

CRM & Loyalty Strategist – eCommerce

Datmos

• Develop strategies to drive customer acquisition and retention. • Create CRM and loyalty roadmaps. • Maximize customer engagement through personalized CRM programs. • Assist in selecting appropriate CRM and CDP platforms. • Analyze user behavior to design tailored strategies. • Work and collaborate with cross-functional experts.

Job Requirements

  • 5–6 years' experience in CRM/email marketing strategy for eCommerce.
  • Practical knowledge of CRM and eCommerce best practices.
  • Ability to analyze customer journeys and identify opportunities.
  • Proficiency with tools such as Bloomreach Engagement, Klaviyo, HubSpot, and Google Analytics.
  • Experience with eCommerce platforms such as Magento, Shopify, and BigCommerce.
  • Ability to work in an agile environment, including Scrum.
  • Bilingual French/English is an asset.

Benefits

  • Access to employer‑subsidized health insurance (coverage available for you and your family).
  • Paid vacation and mobile days to rest.
  • Right-to-disconnect policy to support work‑life balance.
  • Flexible work location and hours (offices in the United States and Canada, with the option for 100% remote work).
  • Recognition program offering gift cards or donations to charities.
  • Access to any certifications you want and the ability to train while being paid.
  • Work with certified experts at one of the market's most recognized agencies.

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