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EvenUp uses data and technology to help plaintiffs and attorneys achieve better legal outcomes.
Product Operations Associate
Location
United States
Posted
141 days ago
Salary
$102K - $156.2K / year
Seniority
Mid Level
Job Description
Product Operations Associate
EvenUp
• Partner closely with Product Managers, Engineers, and Data Science teams to support the development and launch of AI-powered features • Design, test, and refine the logic, prompts, and workflows that drive AI-generated insights • Evaluate AI outputs for accuracy, clarity, and consistency; identify gaps and recommend improvements • Help define clear inputs, outputs, and dependencies across AI-driven workflows • Create and maintain documentation, playbooks, and internal guidance to support consistent execution • Identify operational risks, quality issues, or ambiguity early and work cross-functionally to resolve them • Act as a cross-functional connector, translating between technical, legal, and operational perspectives • Support client-facing teams by enabling scalable customization and troubleshooting complex issues when needed
Job Requirements
- 4+ years of experience in Product Operations, Business Operations, Legal Operations, Program Management, or a related role
- Strong analytical and systems-thinking skills
- Exceptional attention to detail and sound judgment
- Clear, concise written and verbal communication
- Comfort operating in ambiguous, fast-moving environments
- A bias toward building scalable, repeatable solutions rather than one-off fixes
- Experience in personal injury law, litigation support, or case management (nice to have)
- Experience supporting complex, data-heavy, or AI-powered products (nice to have)
- Experience translating domain expertise into product requirements or workflows (nice to have)
- Experience defining or validating structured data from unstructured inputs (nice to have)
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family
- Additional insurance coverage options for life, accident, or critical illness
- Flexible paid time off, sick leave, short-term and long-term disability
- 10 US observed holidays, and Canadian statutory holidays by province
- A home office stipend
- 401(k) for US-based employees and RRSP for Canada-based employees
- Paid parental leave
- A local in-person meet-up program
- Hubs in San Francisco and Toronto
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