• Partner with AEs to deliver discovery that qualifies fast — ask technical and business questions. • Document what you learn so sales and CS can act on it. • Lead demos and proof-of-concept work that stay high-level and purposeful. • Act as the technical throughline of the deal — build trusted relationships across internal teams and customer stakeholders. • Translate complex utility operations and compliance requirements into a credible technical story. • Own the technical proposal: document requirements, competitive positioning, and plan to close the deal. • Stay fluent in the utility technology landscape — SCADA, LIMS, CMMS, GIS — and know how Klir fits alongside it. • Partner with Product, Engineering, and Marketing to feed field intelligence back into the roadmap.

• Own the target-state solution architecture across D365 CE and D365 F&O, including how the two systems integrate (dual-write, Dataverse, custom integration patterns) • Design the enterprise data migration architecture across legacy source systems (Great Plains, D365 F&O, Bright Pearl, MAS 100, MAS 200), including source-to-target mapping, data cleansing rules, sequencing, and cutover strategy • Act as the primary technical governance point: review and approve technical design documents, functional specifications, and integration designs before build begins • Identify and resolve architectural risks, technical debt, and design conflicts raised by the SI, internal team, or business stakeholders • Define the integration architecture across CE, F&O, EDI, and any third-party/middleware systems required for go-live • Partner with business and project team to translate business requirements into technical and functional design decisions • Set standards for security role design, environment strategy (DEV/QA/UAT/PROD), extensibility patterns, and code/configuration governance • Own the 'build vs. configure vs. customize' decision framework, steering the program toward standard functionality where possible and justifying extensions where necessary • Lead architecture review sessions at key program milestones (design sign-off, pre-UAT, pre-cutover) • Define the data migration validation and reconciliation approach to confirm accuracy across all five legacy sources post-migration • Assess feasibility and technical risk for scope changes raised mid-program and advise PMs and leadership accordingly • Document the end-state architecture, integration map, and data lineage for long-term support handoff to the internal Technical Lead • Provide technical escalation support during UAT and cutover, working alongside the SI and Technical Lead to triage and resolve critical issues • Contribute to and help shape the broader technology roadmap as it relates to the Dynamics ecosystem, including future Power Platform, Dataverse Fabric, and AI/automation opportunities • Mentor internal Business Analysts and the Technical Lead on architectural best practices to build long-term internal capability • Present architecture decisions, risks, and trade-offs to CIO/ELT-level stakeholders in clear, non-technical business terms when required

• Serve as the primary technical leader for the channel partner • Collaborate to develop comprehensive business plans that align to strategic objectives • Provide technical pre-sales support, including product presentations, demonstrations and solution architecture design • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones • Plan and drive detailed technical training sessions for the partner, ensuring they are proficient in the company’s products, solutions, and integration processes • Support the partner with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams • Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback • Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

• Develop a deep understanding of Garner’s Employer and DataPro products and our clinical methodologies • Serve as the subject matter expert, supporting the sales team in presenting our cutting-edge healthcare platforms during the sales process • Conduct discovery calls and help manage relationships with high-value prospects • Clearly and persuasively communicate Garner’s capabilities and unique value propositions • Project-manage technical solution design and RFP responses to support critical new business opportunities • Stay informed about industry trends, regulations, and emerging technologies, leveraging this knowledge to drive product enhancements