• Serve as the primary technical leader for the channel partner • Collaborate to develop comprehensive business plans that align to strategic objectives • Provide technical pre-sales support, including product presentations, demonstrations and solution architecture design • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones • Plan and drive detailed technical training sessions for the partner, ensuring they are proficient in the company’s products, solutions, and integration processes • Support the partner with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams • Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback • Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

• Develop a deep understanding of Garner’s Employer and DataPro products and our clinical methodologies • Serve as the subject matter expert, supporting the sales team in presenting our cutting-edge healthcare platforms during the sales process • Conduct discovery calls and help manage relationships with high-value prospects • Clearly and persuasively communicate Garner’s capabilities and unique value propositions • Project-manage technical solution design and RFP responses to support critical new business opportunities • Stay informed about industry trends, regulations, and emerging technologies, leveraging this knowledge to drive product enhancements

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals • Collaborate effectively with our business partners (resellers, MSPs, and GSIs) to ensure maximum technical effectiveness and consistent customer experience throughout the customer engagement • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills • Build, manage and maintain strong relationships with customers, peers and partners • Actively participate and speak at regional marketing events and conferences • Customer facing Sales and Channel enablement, including training • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, CS, and channel organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle • Travel expected to be 30-50% to engage with customers and prospects in person

• Lead technical discovery sessions with customers to understand their security architecture, deployment requirements, and desired business outcomes • Design comprehensive deployment strategies for CrowdStrike Falcon platform implementations, including endpoint protection, threat intelligence, identity protection, and cloud security modules • Develop detailed Statements of Work (SOWs) that accurately reflect technical scope, resource requirements, timelines, and success criteria • Create technical architecture diagrams and deployment roadmaps that align with customer environments and constraints • Assess customer technical readiness and identify dependencies, risks, and mitigation strategies • Maintain deep expertise across CrowdStrike's professional services catalog, including deployment services, health checks, optimization engagements, and custom solutions • Identify opportunities to package repeatable solutions into standardized service offerings • Collaborate with Product Management and Services Delivery teams to evolve service offerings based on market demands and customer feedback • Develop custom service proposals for unique customer requirements that fall outside standard offerings • Create and maintain technical collateral, reference architectures, and best practice documentation • Partner with Services Sales Executives throughout the sales cycle to qualify opportunities and develop winning strategies • Deliver compelling technical presentations and demonstrations that showcase the value of CrowdStrike professional services • Conduct technical workshops and proof-of-value sessions to validate proposed solutions • Respond to RFPs/RFIs with detailed technical content and service delivery approaches • Provide accurate effort estimates and resource planning for proposed engagements • Act as strategic advisor to clients, aligning technical services with their business objectives and driving measurable outcomes • Develop customer-specific deployment frameworks that balance speed-to-value with long-term scalability • Create adoption and maturity roadmaps that guide customers from initial deployment through advanced platform utilization • Identify opportunities for follow-on services based on customer maturity and evolving security needs • Ensure smooth handoff from pre-sales to delivery teams with comprehensive transition documentation • Work closely with Sales Engineering teams to align technical solutions with platform capabilities • Partner with Services Delivery leadership to ensure proposed solutions are feasible and resource capacity exists • Work closely with Delivery teams to validate services offering, ensure effort estimates remain current & continually review efficiency opportunities • Collaborate with Customer Success teams to identify expansion opportunities within existing accounts • Provide feedback to Product and Engineering teams on customer requirements and service gaps • Contribute to internal enablement programs to share best practices and lessons learned