Role Description We're seeking a Sales Engineer to be the technical backbone of our sales and implementation process. This is a full-cycle role: you partner with Sales through discovery and demos, then own technical scoping and integration design through handoff to our Onboarding team. The seat is intentionally broader than a traditional SE role. You'll also build demos, product videos, and enablement content that raise the technical bar of the entire go-to-market team. What You'll Be Doing - Full-Cycle Solutions Engineering - Sales Partnership & Discovery: Join Sales calls to uncover prospects' technical landscape, pain points, and business goals. - Technical Scoping & Demos: Design and deliver tailored, technically-informed demos that show how Voxie solves real problems. - Requirements Gathering: Document client workflows, tech stacks, and integration needs in a way both clients and internal teams can use. - Integration Design & Documentation: Own integration field mappings, process flows, and technical specifications. - Project Management & Deal Orchestration - Proactive Communication: Run the follow-ups, status updates, and open-item tracking that keep deals moving. - Handoff Excellence: Deliver a complete requirements handoff to Onboarding covering use cases, messaging strategy, and integration scope. - Implementation & Integration Leadership - Technical Translation: Bridge clients, third-party vendors, and our internal teams, translating technical requirements into language everyone understands. - Integration Orchestration: Navigate APIs, webhooks, Zapier, SFTP, and other integration paths to keep data flowing between systems. - Enablement & Product Storytelling - Custom Demos & Demo Environments: Build reusable demo environments and use-case demos the entire sales team can pull from. - Product Video & Content: Create short-form product videos and walkthroughs for Sales and Marketing. - Sales & Team Enablement: Run internal enablement sessions and document technical best practices. - Process Building & Optimization - Standardization Champion: Build repeatable processes and documentation standards that scale as we grow. - Feedback Loop: Surface friction in the sales-to-implementation journey and recommend improvements to Product and Engineering. Qualifications - Must Haves - Technical Aptitude: Comfortable with APIs, webhooks, SFTP, and other integration tools. - Project Management Instincts: You build the plan, sequence the work, track open items, and communicate status without being asked. - Communication Superpowers: You explain technical concepts to non-technical audiences (and vice versa) without losing anyone. - Marketing Technology Background: Previous work in email, SMS, or marketing automation. - AI Fluency: You use AI tools to accelerate documentation, process mapping, and technical communication. - Pre-Sales Experience: You've supported sales teams through technical discovery, demos, and proof-of-concept phases. - Comfort with Complex Deals: Longer sales cycles, complex tech stacks, and multiple stakeholders don't faze you. - Documentation Excellence: Clear, comprehensive technical documentation is your default. - Process-Oriented Mindset: You spot inefficiencies and build systems that fix them. - Bonus Points - Franchise Familiarity: Experience with franchise business models and their operational structures. - Onboarding/Implementation Experience: You've been in the trenches during client implementations. - Content Creation: Video production, screen-capture walkthroughs, or product marketing content you've made yourself. - Enterprise SE Tenure: Years of dedicated sales/solutions-engineering experience in enterprise SaaS. Benefits - 100% employer-paid health coverage – Medical, Dental, Vision, and Life/AD&D (employee-only) - Remote-first culture – Work from anywhere with our globally distributed team - Flexible PTO – We trust you to manage your time. Take what you need, no tracking required. - Annual company offsite – Connect with the team in person once a year - Built-in recharge time – Summer Fridays and quarterly R&R days - Paid Parental Leave & Adoption Assistance – Support when your family grows Salary Range 110,000-150,000 USD annually

• Conduct technical product demonstrations and proof-of-concept engagements. • Collaborate with strategic sales teams to tailor solutions to client needs. • Respond to RFPs/RFIs with detailed technical content. • Partner with clients to identify business challenges and align solutions to address them. • Act as a trusted advisor to enhance customer satisfaction and retention. • Identify cross-sell and upsell opportunities based on client needs and usage patterns. • Represent Quest solutions at industry events, user groups, and trade shows. • Publish whitepapers, blogs, and technical best practices guides. • Deliver keynote presentations and participate in panels to establish credibility. • Assist clients in designing optimal architectures for Quest solutions. • Recommend best practices for implementation, integration, and scaling. • Provide feedback to product management on customer requirements and market trends. • Act as a bridge between sales, support, and product teams to streamline client solutions. • Mentor junior Sales Engineers within the organization. • Stay updated on competitive solutions and articulate the advantages of Quest products.

• Definir, evoluir e validar a arquitetura da solução (back-end e front-end desacoplados, executando em Docker Containers), garantindo aderência ao HLD e aos padrões corporativos. • Especificar e revisar as integrações do Smart CapEx PQ com plataformas de engenharia e BIM (ex.: Autodesk Construction Cloud - ACC), viabilizando a extração e validação automatizada de quantitativos a partir de modelos 3D. • Definir a arquitetura de integração com o sistema corporativo de gestão do CapEx (PPM Ecosys) e demais sistemas internos/externos. • Liderar tecnicamente desenvolvedores back-end (Java/Spring Boot/Hibernate) e front-end (Angular), promovendo boas práticas e qualidade de código. • Definir e manter a infraestrutura como código (IaC) utilizando Terraform em ambiente Microsoft Azure. • Estabelecer e monitorar a esteira de CI/CD, incluindo análise e aprovação de Pull Requests via gitflow, qualidade de código via SonarQube e integração com processos de mudança (ITSM). • Garantir cobertura mínima de 90% de testes unitários e aderência às práticas de DevSecOps. • Apoiar o Product Owner na priorização técnica e na viabilidade das histórias do backlog. • Conduzir a documentação técnica da solução (arquitetura, integrações, decisões e trade-offs) e sessões de transferência de conhecimento para o squad. • Participar ativamente das cerimônias ágeis (planning, daily, review, retrospectiva e refinamento).

• Providing pre-sales technical support for all Kofax products and associated applications • Collaborating with peers to provide efficient pre-sales support nationwide • Preparing standard and custom demonstrations for Kofax Account Managers and resellers • Handling all pre-sales technical issues professionally and efficiently • Maintaining in-depth knowledge of Kofax products • Ensuring an understanding of key verticals including Financial Services, Insurance, Manufacturing, Logistics, Healthcare • Responding to technical questions in RFI/P/Qs • Sharing 'Best Practices' with other SEs • Providing feedback to Product Development regarding new features • Preparing Kofax Professional Services for efficient installations • Managing the transition from pre-sales to post-sales • Serving as a point of contact for resellers on technical issues • Responding to resellers requests for pre-sale technical support