• Assemble patient charts by uploading required paperwork (from digital fax and email) into the electronic medical record (EMR). • Create new patient accounts in the EMR and keep records up to date. • Review each patient's file against a standard checklist and flag any missing documents before a scheduled procedure. • Coordinate with physicians' offices to compile scheduling details and paperwork for blocks of scheduled cases. • Handle correspondence between providers, partner offices, and the surgery center via email. • Answer and route incoming calls (via OpenPhone/Zoom Voice) and communicate professionally with patients and providers. • Support ongoing efforts to bring more AI-driven tools into daily workflows.

Role Description The Sales Enablement Coordinator is the operational backbone of HungerRush's Sales Enablement function, providing coordination and execution support across the full enablement lifecycle—including sales enablement, new hire onboarding, manager development, and enterprise learning initiatives. Reporting directly to the Director, Enablement, this role ensures programs run smoothly, content stays current, and Rushers across every function have access to the tools and resources they need to succeed. This role is designed for someone who brings operational discipline, commercial awareness, and a genuine understanding of what sellers need to ramp quickly, perform consistently, and close with confidence. - Coordinate logistics for all enablement programs and events across the function—including sales training, manager development sessions, Lunch & Learns, and onboarding activities—covering scheduling, communications, and materials preparation. - Maintain and organize enablement content libraries across all program areas, ensuring materials are current, consistently formatted, and accessible to Rushers. - Support LMS administration across the organization, including uploading and maintaining content, tracking completions, running participation reports, and flagging compliance gaps. - Assist in the creation and formatting of training materials, playbooks, job aids, onboarding guides, and leadership development resources. - Track and report on program participation, completion rates, and post-training feedback; compile data summaries to support the Director's quarterly KPI reporting. - Support new hire onboarding coordination enterprise-wide, including scheduling, resource distribution, calendar management, and Day 1–90 milestone tracking. - Partner with cross-functional stakeholders to gather content updates, coordinate internal communications related to learning initiatives, and support adoption of enablement programs. - Assist the Director with project management, vendor coordination, and continuous improvement efforts as the enablement function scales across the organization. Qualifications - Bachelor's degree or equivalent experience in Business, Communications, Human Resources, Education, or a related field. - Demonstrated ability to support or coordinate commercial programs—whether in sales, enablement, revenue operations, or a customer-facing function—with evidence of contributing to outcomes like ramp time reduction, onboarding completion, or seller readiness. Prior exposure to a sales cycle or quota-carrying team is strongly preferred. - Exceptional organizational skills with the ability to manage multiple priorities, programs, and deadlines simultaneously without dropping details. - Strong written and verbal communication skills; comfortable producing polished, professional content independently. - Collaborative and proactive; builds relationships across teams and functions with ease. - Proficiency in Microsoft Office suite (Word, PowerPoint, Excel) and comfort working in SharePoint; familiarity with Salesforce or another CRM is a plus and directly relevant to supporting sales-facing programs. Requirements - Experience with a learning management system (LMS) or similar platform. - Familiarity with instructional design principles or content development tools (e.g., Articulate, Canva, or similar). - Prior experience in a SaaS, tech, or fast-paced corporate environment. - Experience with Salesforce or a comparable CRM—including basic navigation, record management, or activity logging—and familiarity with sales engagement tools such as dialers, sequencing platforms, or call tracking software. - Exposure to people operations, talent development, or organizational effectiveness work. - Comfort with sales terminology, sales cycle concepts, and the language of revenue—able to build materials and support programs that resonate with quota-carrying sellers, not just learning professionals. - A genuine curiosity about how people learn, grow, and perform at their best. Additional Details This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Role Description The Inuit Engagement Coordinator (IEC) will work closely with Indigenous communities, focusing on Inuit communities, organizations, and partners to advance Finding Hope: Kids Help Phone’s Action Plan for Supporting First Nations, Inuit and Métis Young People. The IEC will increase access to, and awareness of Kids Help Phone services and other resources among Indigenous youth and communities. - Support volunteers in Weaving Threads: An Indigenous Engagement Program through onboarding and training, regular check-ins, and assisting volunteers in their role of building awareness of Kids Help Phone services. - Coordinate Brighter Days: An Indigenous Wellness Program supported by Sun Life including booking sessions and ensuring participating groups receive all program materials. - Coordinate the distribution of outreach materials to Indigenous communities. - Assist Indigenous communities who wish to increase access to and awareness of Kids Help Phone services. - Contribute to Kids Help Phone committees and support Indigenous advocacy efforts. - Identify potential Indigenous partners, vendors, and trainers to support Kids Help Phone’s Indigenous and diversity initiatives. - Contribute to program and service development and evaluation. Qualifications - Ability to communicate in Inuktitut is an asset. - Indigenous Knowledge of Indigenous Peoples (First Nations, Métis & Inuit) and Indigenous ways of knowing. - Candidates who reside in Inuvialuit (Northwest Territories and Yukon), Nunavut, Nunavik (Northern Quebec), and Nunatsiavut (Labrador) are preferred. - Experience working with Inuit communities, youth, and Elders and allies. - Post-secondary degree or diploma in relevant discipline (e.g. public health, social work, education, applied social sciences, communications). - Two years of experience supporting youth volunteers. - Able to manage projects and tight deadlines in a fast-paced, resource-lean environment. - Strong sense of professionalism, confidentiality, and commitment to maintaining a safe environment for youth. - Proficient in the Microsoft Office suite of products. - Demonstrated commitment to volunteerism, non-profit and/or mental health sector. Benefits - Remote work model. - Comprehensive Employee Benefits Program. - Emergency Travel Assistance. - CAAT Pension Plan. - Wellness programs. - Recognition awards. - Employee and Family Assistance Program (EFAP). Application Process To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions. Accommodations KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application/hiring process. Candidate Verification The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment, and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. Privacy KHP cares about your privacy! We’re required to save select information about opportunities, applications, and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy or contact us using our general form. Message to Agencies KHP doesn’t accept unsolicited phone calls, referrals, and/or resumes from any source other than directly from candidates.

• Respond promptly to patient and customer inquiries through phone and messaging channels • Provide accurate information regarding prescription claims, order status, shipping updates, and general service questions • Maintain a positive, empathetic, and professional customer experience in every interaction • Review and resolve escalated customer concerns and problem orders using internal tools and resources • Identify appropriate solutions while ensuring timely issue resolution and customer satisfaction • Answer inbound calls from patients, customers, and insurance providers • Accurately route inquiries to appropriate internal departments when necessary • Communicate effectively with internal and external stakeholders to ensure continuity of care and service • Partner with Patient Operations and cross-functional teams to support efficient workflows and operational excellence • Assist team members as needed to ensure service levels and departmental objectives are consistently met • Maintain strict adherence to HIPAA regulations and company confidentiality standards • Handle all patient information with professionalism, discretion, and integrity while following established policies and procedures • Consistently meet or exceed established performance metrics and service expectations • Demonstrate flexibility, accountability, and a team-first mindset by supporting operational needs and adapting to changing priorities in a fast-paced environment