• Support strategic customer accounts as a technical and operationalization-focused resource. • Partner with TAMs to help customers operationalize Dropzone without replacing the TAM as the primary account owner. • Lead or support technical discovery for strategic customers, strategic pilots, and high-profile accounts. • Review Dropzone investigations to identify tuning opportunities, outcome alignment gaps, workflow friction, and areas where customer trust can improve. • Draft and refine tuning recommendations based on each customer’s specific environment, workflows, policies, and analyst expectations. • Configure response workflows, notifications, escalation paths, and customer-approved behaviors. • Translate customer SOC practices into precise, approved Dropzone behavior. • Help customers identify functional alternatives or product-supported paths before escalating product gaps. • Open and document internal support or product cases when customer needs cannot be met through existing functionality. • Produce tuning, efficacy, and operationalization reports for strategic accounts. • Track impact through analyst feedback, outcome disagreement trends, benign resolution trends, tuning coverage, workflow adoption, and customer trust indicators. • Partner with Product and Engineering to escalate product gaps with clear evidence and customer context. • Build repeatable playbooks for customer tuning, operationalization, and long-term maintenance. • Maintain clear boundaries between strategic operationalization, standard support, incident response, and custom development.

Role Description Astrion is seeking a Surveillance Radar Engineer to provide technical subject matter expertise supporting FAA radar modernization and sustainment efforts across the National Airspace System (NAS). This role focuses on: - Accelerating radar deployment schedules - Resolving technical issues - Supporting system integration, testing, and field implementation FAA Systems May Include: - Airport Surveillance Radar (ASR-9, ASR-11/DASR) - Air Route Surveillance Radar (ARSR-4) - ATCBI-6 / ATCBI-6A - Mode S / Secondary Surveillance Radar - Terminal and En Route Surveillance Interfaces - Radar Sustainment and Modernization Programs Qualifications - Bachelor’s degree in Electrical or Systems Engineering (or related field) - 8+ years of surveillance radar or air traffic systems experience - Knowledge of primary/secondary radar, Mode 3/A, C, and S operations - FAA or DoD radar program experience preferred - Strong communication and documentation skills Requirements - Provide radar engineering SME support to FAA program offices and integrators - Support accelerated deployment schedules and technical risk mitigation - Review engineering designs, test plans, safety assessments, and installation packages - Participate in design reviews, readiness reviews, and site commissioning - Support system performance analysis, Electromagnetic Interference/Electromagnetic Compatibility (EMI/EMC) mitigation, and spectrum coordination - Develop technical briefings and recommendations for FAA leadership Company Description

• Lead or support traffic engineering, signal operations/signal timing, and Intelligent Transportation Systems (ITS) design, implementation, and integration projects in Pennsylvania and surrounding region • Lead development and implementation strategies for improving arterial traffic flow and safety, prepare the development of system performance measurement tools, standard operating policies/procedures, deficiency reports and mitigation plans, coordinate with local agencies related to the operation and maintenance of traffic signals and arterial systems • Oversee and conduct highly visible customer traffic operations support through the performance of on-site signal timing implementation and fine-tuning, and review of existing traffic operations issues • Collaborate with client management delivering projects to the clients' satisfaction within business objectives • Liaise with local and regional business development efforts • Cultivate strategic thinking to grow business and increase return client rates • Periodically participate in coordination meetings and consult with other staff • Support staff management and provide mentorship and training for engineering and planning staff • Define client needs and develop a plan and proposal for delivery of the project

Role Description We currently have a career opportunity for a Senior Agentic AI Engineer (AWS) to join our team. While our headquarters are in St. Louis, MO, this role is remote and can be located anywhere in Latin America. - Seeking an experienced AWS Agentic AI Engineer with: - 8+ years of AWS Cloud experience - 3+ years of hands-on experience designing and delivering Agentic AI and Generative AI solutions - The ideal candidate will: - Design, develop, and deploy production-ready AI agents, multi-agent systems, and enterprise AI platforms on AWS using Amazon Bedrock, AWS AgentCore, SageMaker, and cloud-native services - Require strong expertise in scalable AI architectures, AI governance, security, observability, and enterprise system integration Qualifications - 8+ years of AWS Cloud experience - 3+ years of hands-on experience designing and delivering Agentic AI and Generative AI solutions - Strong expertise in scalable AI architectures - AI governance, security, observability, and enterprise system integration Requirements - Experience with Amazon Bedrock, AWS AgentCore, and SageMaker - Ability to design and develop production-ready AI agents and multi-agent systems Benefits - Work with the latest technologies - Expand your skills - Become a part of a global community of talented, diverse, and knowledgeable colleagues Company Description Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed.