Role Description We are seeking a Coding Quality Program Manager to join our team at UnityPoint Health! This position is responsible for actively supporting and managing projects of various sizes and complexity related to Coding Quality activities. The Manager will provide high quality operational management and analysis, while partnering with key organizational leaders to identify and achieve priorities, goals, and objectives of each initiative. This position will require outstanding leadership skills, change management, and the ability to lead with influence. Additionally, the Coding Quality Program Manager will be responsible for the opportunities identified through various avenues. This includes scoping projects in partnership with various departmental leaders. Applicants can expect to ensure standards of practice are established and followed for various projects for the Coding Quality Department. This individual will provide support by partnering with leaders across the organization to assist in the creation of the annual and long-term strategy for Coding Quality. Finally, the Coding Quality Program Manager's responsibilities consist of designing project plans & project management for strategies with various stakeholders. The overarching goal is to provide visibility, effective communication for ongoing project plans, and ensure adherence through monitoring/reporting metrics for success. The Manager will also identify project dependencies, facilitate communication and prioritization of projects with the appropriate decision-making groups. Hours: Monday-Friday 8am-4:30pm Location: Remote - applicants must reside within the UnityPoint Health footprint of Iowa, Illinois, or Wisconsin Responsibilities - Monitor denial volumes and aging - Adjust work assignments accordingly - Identify denial trends, communicating trends with identified stakeholders - Research, develop, troubleshoot and assist in implementing and updating of automations of existing platforms to streamline workflows and processes within the Coding Quality Department - Provide feedback and education to key stakeholders based on trends in various areas of focus, including but not limited to denials, coder quality reviews, and ad hoc audits - Support annual and long-term strategy planning, including opportunities on the Huddle Opportunity Board - Responsible for working with leadership in the development and execution of operational plans to execute departmental goals and initiatives - Develop and implement new programs, processes, and standards at a departmental level that will impact UnityPoint enterprise wide - Review and make recommendations to continuously improve, expand and create efficiencies in current programs and practices - Synthesize high-level information into action items, programs, or initiatives Qualifications - Education: - Required: High School diploma/GED - Preferred: Associates, Bachelor's, or Master's degree in Coding, HIM, or healthcare related field - Experience: - Required: 5 + years progressive experience in coding, auditing and/or coding quality - Required: Supervisory/leadership experience - Required: Minimum of 1 year of Project Management experience - Preferred: Experience in measurement/analytics (data collection, analysis and interpretation) to support fact-based, predictive decision making - Licenses/Certifications: - Required (one of the following): Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified Professional Coder (COC/CPC), Certified Inpatient Coder (CIC), Certified Professional Coder – Hospital Outpatient (CPC-H) Benefits - Paid time off, parental leave, 401K matching and an employee recognition program - Dental and health insurance, paid holidays, short and long-term disability and more - Pet insurance for your four-legged family members - Early access to earned wages with Daily Pay - Tuition reimbursement to help further your career - Adoption assistance to help you grow your family

• Overseeing Contrast Media programs and facilitating segment activities including launching a lighthouse new product • Managing multiple projects and workstreams that span across various departments • Ensuring strategic alignment across the organization, driving cross-functional collaboration, and prioritizing resources to meet launch and project timelines • Focuses on the overall success of the program, ensuring that all individual projects are well-coordinated and contribute to the larger objectives • Partners closely with senior commercial and franchise leadership to translate strategy into repeatable field execution, accelerate revenue growth and lead cross-functional strategic initiatives that will remove structural or other barriers to commercial success • Oversees the entire product launch program, ensuring coordination of multiple cross-functional projects (marketing, regulatory, medical, supply chain, sales) to deliver on strategic goals • Responsible for driving sales execution excellence, performance discipline and strategic initiative delivery for high growth business • Responsible for developing and managing cross functional, technology led, or product focused programs • Manages budgets and interfaces with contractors, suppliers, customers and internal functions • Manages program resource and budget allocation/integration • Manages schedule, budget, and tollgate process for NPI, requisition, or sustaining programs • Ensures the program’s objectives align with broader corporate goals, managing stakeholder expectations and providing regular updates to senior leadership • Leads with authority, facilitates collaboration between functional leaders to ensure resource prioritization and timely decision-making • Identify, assess, and mitigate risks that could impact the launch timeline or program success • Establish governance frameworks to ensure consistent reporting, decision-making, and project execution across all workstreams • Monitor key performance indicators (KPIs) for the overall program, ensuring all projects are on track and meet launch milestones • Leads with authority and communicates program status, risks, and opportunities to senior leadership, ensuring transparency and accountability across the organization

• Design and implement social media strategies across platforms like Facebook, Instagram, TikTok, YouTube, X (Twitter), Reddit and other popular/emerging channels to enhance brand visibility, positive sentiment, and community engagement. • Build brand authority and community presence across relevant platforms. • Drive AI automation initiatives, including tools for content generation, chatbots, predictive analytics, and automated posting workflows to optimize engagement and followership. • Analyze performance metrics to refine campaigns and achieve ROI targets. • Ensure all activities comply with platform policies, firearm industry regulations/standards, and legal compliance, avoiding prohibited content while maximizing reach. • Use AI to analyze content against shifting social guidelines before publishing, ensuring maximum reach without triggering "restricted" flags. • Collaborate with Marketing, Buyers, Suppliers, Partnership, and Compliance teams to align social efforts with business goals, such as lead generation and e-commerce integration. • Manage content creation, including short-form videos, influencer partnerships, and user-generated campaigns tailored to firearm enthusiasts. • Identify AI opportunities to automate repetitive tasks like scheduling, personalization, and data-driven targeting for efficient scaling. • Stay ahead of trends in AI, social media, social algorithms, and firearm sector dynamics. • Monitor feedback and sentiment on our social & community channels and flag any controversial issues. • Engage via community channels (like Reddit and Facebook groups) to increase presence and manage reputation. • Maintain a calendar for social, telling seasonal and impactful stories throughout the year that are aligned to brand vision, goals, and campaigns.

• Oversee the Advanced Resource Team, and engage and lead a team of Senior Reimbursement Specialists, Reimbursement Specialists, Administrative Assistants, and other key support roles for patient support programs • Oversight of NavieGo’s Patient Interaction Excellence program and leadership of a team of Patient Interaction Coordinators • Define requirements and implementation of best practices for all patient interactions, including management of performance trackers, scorecards, and feedback sharing sessions • Work in collaboration with Insight Analyst to complete data analysis, trends, and insights to guide recommendations and drive continuous improvement in Program Resourcing and Patient Interactions • Monitor the performance of direct reports to assess training needs; provide coaching and mentoring to direct reports based on feedback gathered from program managers and performance KPIs • Ensure the team and priorities are aligned with NavieGo’s strategic direction • Demonstrate a solid knowledge of public, private, and federal funding mechanisms • Support the execution of program launches / transitions / data migrations / integrations and special projects as needed • Work closely with Program Managers to backfill specific roles within each program • Manage the onboarding and offboarding process for new and existing team members to ensure team members are adequately trained to backfill program resource requirements • Support the development and implementation of quality operational initiatives and corrective action reviews • Effectively communicate and promote the services of the Advanced Resource through newsletters, presentations, and regular team updates