• Responsible for overall operational service delivery and management of assigned accounts across countries within the region. • Identify and communicate additional services and business process opportunities to Sales Teams. • Responsible for target services revenue, gross profit, and contribution. • Support customer global operation strategy by collaborating with key internal and external team members to implement initiatives in assigned region. • Ensure timely execution of global program initiatives aligned with quality requirements. • Facilitate regular internal communication with relevant functional areas (Sales, PS, TS, MS, etc.). • Improve performance, productivity, efficiency, and profitability through implementation of best practices. • Act as support interface to external global contractors for performance management. • Support and adhere to Core Team processes including Account Charter, RAMP, Ricoh Service Excellence, and CAD. • Lead meetings with key customer contacts regarding obligations, initiatives, and strategic planning.

• Manage a team to improve healthcare value and achieve enterprise goals • Collaborate with internal and external partners for strategic initiatives • Track project progress and ensure standardized reporting • Develop operational processes for client delivery satisfaction • Build and maintain relationships with key stakeholders

Role Description Rattaché(e) à la Direction générale adjointe des ressources, sous l’autorité directe de la Responsable du service ressources humaines, vous assurez la gestion administrative des agents de la collectivité : - Gestion des carrières : - Gestion et suivi des éléments relatifs à la carrière des agents. - Élaboration et suivi des actes administratifs. - Gestion du fichier du personnel. - Gestion des agents titulaires ou contractuels de la collectivité. - Mettre en œuvre les procédures individuelles liées à la carrière. - Veiller à la tenue et à la mise à jour des dossiers individuels des agents. - Instruction et gestion des dossiers retraites, validations de services. - Gestion de la paie : - Préparer et mettre en œuvre le calcul et l'exécution de la paie par la saisie des éléments variables mensuels. - Contrôler les opérations de paie. - Mise à jour des cotisations mutuelles et retraites complémentaires. - Suivi médical des agents de la collectivité : - Instruction et gestion des dossiers maladie et suivre les dossiers auprès des instances médicales. - Suivre les visites médicales spécifiques liées aux accidents de service, maladies professionnelles, etc. - Gestion des dossiers avec l'assureur des risques statutaires (capital, décès, suivi des AT, maladies professionnelles). Qualifications - Avoir 3 ans minimum d'expérience sur un poste similaire exigé, vous possédez des compétences en ressources humaines. - Savoirs socioprofessionnels : - Statut de la fonction publique. - Connaissance du cadre réglementaire relatif à la carrière. - Fonctionnement du contrôle de légalité. - Règles relatives à l'accès aux documents administratifs et à la tenue des dossiers individuels. - Rédiger des courriers et des actes administratifs. - Maîtrise de l'outil informatique (suite bureautique Microsoft Office / Internet). - Connaissance du SIRH Civil RH préférable. - Orientations de la collectivité en matière de gestion du temps de travail. - Instances, processus et circuits de décision de la collectivité. - Être rigoureux et avoir le sens de l'organisation. - Devoir de réserve et de discrétion. - Travailler en autonomie, réactif. - Aptitude à travailler en équipe, facilités relationnelles.

Role Description In this RN Field Clinical Care Manager role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. There will be travel expectations throughout advertised boroughs. If you are located in New York state, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: - Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care. - Perform the NYS UAS Assessment in the member’s home at least twice per year and as needed. - Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services. - Manage the care plan throughout the continuum of care as a single point of contact. - Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members. - Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team. Qualifications - Current, unrestricted RN license for the state of New York. - 2+ years of relevant clinical work experience. - 1+ years of experience of community case management experience coordinating care for individuals with complex needs. - Experience in long-term care, home health, hospice, public health or assisted living. - Proficiency with MS Word, Excel and Outlook. - New York state issued ID or ability to obtain one prior to hire. - Reside in New York state. - Ability to travel in assigned region to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices. Preferred Qualifications - Behavioral health or clinical degree. - Experience with electronic charting. - Experience with arranging community resources. - Field based work experience. - Background in managing populations with complex medical or behavioral needs. - Proficient in use of UASNY. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Hourly pay for this role will range from $40.00 to $54.00 per hour based on full-time employment. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.