• Lead field execution of Exol’s workforce training program across site launches, ramp-ups, steady-state operations, and continuous improvement efforts • Deliver and reinforce classroom, e-learning, hands-on, and on-the-floor training for frontline warehouse roles, supervisors, trainers, and site leaders • Develop and maintain a practical train-the-trainer program so site leaders and designated trainers can deliver consistent training across the network • Build the operating rhythm for onboarding, role qualification, cross-training, refresher training, and training readiness for new processes or customer requirements • Partner with Operations to translate Exol processes, ExOS standards, work instructions, and standard work into site-level training execution • Work with HR and the Learning administrator to ensure assignments, completion tracking, and learning records support the field training program • Coordinate with outsourced training/content partners to create or improve custom training materials, videos, job aids, and facilitator guides based on field needs • Partner with Safety and Operations to support MHE/PIT and forklift training requirements, including trainer qualification, certification readiness, and recurring compliance needs • Support site launches by creating training deployment plans, validating role readiness, preparing trainers, and ensuring training materials are available before go-live • Track and communicate training effectiveness, including completion, qualification status, field adoption, time-to-proficiency, audit findings, and learner/site feedback

• Provides strategic workforce development, organizational change management, training, and knowledge management support to Commander, Navy Installations Command (CNIC). • Supports workforce transformation initiatives across the CNIC Real Property community by developing enterprise training programs, implementing organizational change strategies, improving workforce readiness, and supporting policy execution. • Serves as a trusted advisor to Government leadership by developing workforce development strategies, facilitating stakeholder engagement, implementing communication plans, improving business processes, and supporting organizational transitions. • Works across multiple echelons to ensure personnel are prepared to execute evolving mission requirements while maintaining compliance with Department of the Navy policies, procedures, and performance objectives.

• Design Adult Learning Experiences: Design and develop engaging facilitator-led, virtual, and asynchronous professional learning grounded in evidence-based adult learning theory. Create learning experiences that help educators understand, apply, and sustain structured literacy practices. • Build Professional Learning Systems: Design comprehensive learning pathways that extend beyond individual trainings by developing coaching frameworks, certification programs, micro-credentialing opportunities, implementation supports, and ongoing learning experiences that promote sustained instructional growth. • Create Facilitator & Train-the-Trainer Resources: Develop facilitator guides, presentation scripts, participant materials, discussion protocols, practice activities, and train-the-trainer resources that enable internal teams and district facilitators to deliver learning experiences with consistency, confidence, and instructional excellence. • Design Coaching & Fidelity Tools: Create implementation resources that support instructional coaching, including fidelity observation checklists, coaching conversation guides, implementation rubrics, self-assessments, and progress-monitoring tools that help educators translate learning into classroom practice. • Translate Research into Practice: Transform complex literacy research and structured literacy principles into engaging, practical professional learning experiences that help educators understand not only what to do, but why it matters and how to successfully apply it. • Anticipate Educator Needs: Design professional learning that proactively addresses common implementation challenges by embedding guidance, examples, coaching prompts, and practical solutions that support educators through instructional change. • Continuously Improve Learning Experiences: Analyze educator feedback, implementation data, coaching insights, and emerging research to iteratively improve professional learning assets and ensure materials remain current, effective, and aligned with organizational priorities. • Maintain Professional Learning Assets: Manage and update existing professional learning materials to reflect curriculum enhancements, product updates, implementation learnings, and evolving research while maintaining quality and version control. • Collaborate Cross-Functionally: Partner closely with Curriculum, Product, Sales, and Success to ensure professional learning resources support product launches, implementation priorities, customer needs, and organizational goals. • Leverage Emerging Technologies: Utilize instructional technologies—including AI-enabled tools, when appropriate—to improve the efficiency, scalability, accessibility, and quality of professional learning while maintaining instructional integrity.

• Design, evaluate, and elevate learning experiences for incarcerated individuals • Screen and review incoming content submissions • Conduct regular content catalog audits • Support with partner content upload • Evaluate, classify, and tag content • Supervise and quality-review work produced by contractors • Design and develop original course content • Evaluate content quality using Edovo’s rubrics • Provide consultative professional services to content partners • Consult with product managers and designers • Apply trauma-informed and adult learning principles