• Translate the customer’s business requirements into Intelligent Automation / RPA (Robotic Process Automation) solutions • Design, build, and configure applications utilizing automation tools to meet business process and application requirements • Maintain proper documentation for the solutions, test procedures, and scenarios • Participate in process reviews to ensure the highest level of process understanding prior to automation • Provide technical solutions, develop effort estimation, and define delivery strategy and plans • Assess automation opportunities from a technical perspective and prioritize proposed solutions • Perform detailed estimations of proposed automation process opportunities • Provide post-Go-Live support to Operations throughout stabilization phase

• Design and build multi-agent AI systems integrating LLMs for customer-facing workflows • Develop and maintain N8N automation workflows • Integrate voice AI platforms with custom prompt logic for call bot behavior • Classify and prioritize automation use cases based on business impact • Ensure automated workflows reflect high-quality communication standards • Define, document, and test REST APIs for integration with CRMs and internal systems • Build and manage comprehensive API test suites in Postman and N8N • Collaborate with Development, Product, and QA teams to diagnose and escalate technical issues • Craft and iterate on LLM prompts for structured output generation • Identify recurring workflow gaps and propose preventive optimization actions • Contribute to internal technical documentation and support onboarding • Collaborate on initiatives to enhance customer experience

Role Description Every great product is built on quality—and every exceptional release starts with someone who refuses to let the details slip. If you thrive on uncovering edge cases, validating complex user journeys, and ensuring software performs exactly as intended, this opportunity was designed for you. Our client, an innovative SaaS company, is looking for a QA Engineer to take ownership of quality assurance for a key web-based platform during an exciting project-based engagement. This is a remote, one-time contract offering the opportunity to make a tangible impact on a live product, with the potential for future collaborations based on performance and upcoming projects. As the QA Engineer on this project, you'll play a critical role in ensuring that every feature released meets the highest standards of functionality, reliability, and usability. You'll work across complete product workflows, validating both customer-facing and administrative experiences while partnering closely with Product and Engineering teams to deliver confident, high-quality releases. Your work will directly influence product stability, customer satisfaction, and the overall success of the platform. What You'll Own - Execute comprehensive end-to-end, functional, regression, and exploratory testing across the platform. - Validate complete user journeys spanning both customer-facing and administrative experiences. - Design and maintain structured test cases, testing checklists, and detailed test scenarios. - Identify, reproduce, prioritize, and clearly document software defects with well-defined expected and actual results. - Verify bug fixes and perform regression testing to ensure new enhancements don't introduce unintended issues. - Collaborate closely with Product Managers, Engineers, and cross-functional stakeholders to clarify requirements and strengthen release quality. - Test complex workflows involving multiple user roles, permissions, and business processes. - Provide actionable feedback that enhances usability, functionality, and the overall user experience. - Help ensure every release meets quality expectations before deployment. Qualifications - 2–4 years of hands-on experience in Software Quality Assurance, primarily within web applications. - Strong expertise in end-to-end, functional, regression, and exploratory testing methodologies. - The ability to create clear, structured test scenarios, comprehensive test cases, and detailed bug reports. - Exceptional attention to detail with a methodical approach to problem-solving. - Experience testing platforms that include multiple workflows, user roles, permissions, and interconnected features. - Confidence evaluating both individual features and complete business processes from an end-user perspective. - Familiarity with API testing and a solid understanding of backend systems and integrations. - Strong communication skills and the ability to collaborate effectively within cross-functional Agile teams. - Experience working in fast-paced product environments where quality and speed go hand in hand. Requirements - Experience with tools such as Jira, TestRail, Azure DevOps, or similar testing platforms. - Exposure to browser developer tools, REST APIs, or automation testing frameworks. Benefits - The opportunity to own quality assurance for a meaningful SaaS product. - Close collaboration with experienced Product and Engineering teams. - Exposure to complex user workflows and modern web application testing. - A fully remote, project-based engagement offering flexibility and meaningful technical impact. - The possibility of future project-based collaborations based on your performance and business needs. Engagement Details - Position: QA Engineer - Industry: SaaS - Employment Type: Contract – One-Time Project-Based Engagement - Location: Egypt (Remote) Ready to Make Quality Your Signature? If you're passionate about delivering exceptional software experiences, enjoy solving complex testing challenges, and want your work to have a direct impact on product success, we'd love to hear from you. Apply today and help deliver AI Solutions that users can trust from the very first click.

• Administer, monitor, and troubleshoot Linux systems (primarily Ubuntu) across physical and virtual environments. • Serve as a Tier 2 escalation point for infrastructure incidents; perform root cause analysis and implement remediation actions. • Manage and operate virtual machine workloads within HPE Morpheus Enterprise HVM and VMware ESXi, including VM provisioning, lifecycle management, and hypervisor-level troubleshooting. • Define and enforce standardized build documentation. • Develop and maintain Ansible playbooks for configuration management, OS patching, application deployment, and compliance enforcement. • Write and manage Terraform configurations for infrastructure provisioning and lifecycle management. • Enforce infrastructure-as-code best practices including version control and peer review. • Maintain and update NetBox as the authoritative source of truth for IP address management (IPAM), DCIM asset records, and network topology documentation. • Integrate Netbox with IaC tools for automation of routine physical equipment commissioning. • Participate in change management processes, ensuring all changes are documented, reviewed, and approved in alignment with Thrive's ITSM standards. • Perform routine system health checks, capacity reviews, and performance tuning for Linux servers. • Maintain and improve internal runbooks, technical documentation, and knowledge base articles. • Collaborate with networking, security, and cloud teams to resolve cross-functional infrastructure issues. • Participate in an on-call rotation to support critical infrastructure incidents outside of standard business hours. • Identify opportunities to improve operational efficiency through automation and standardization.