Debt Controller – 6 month FTC
Location
United Kingdom
Posted
8 hours ago
Salary
0
Seniority
Senior
Job Description
Debt Controller – 6 month FTC
DAC Beachcroft
• Manage a portfolio of outstanding debt to support cash collection targets and reduce aged debt. • Conduct a high volume of outbound calls and emails to clients regarding outstanding invoices. • Build and maintain effective relationships with Partners, Lawyers, and Clients to facilitate debt recovery. • Deliver a professional and customer-focused approach while managing sensitive collection conversations. • Investigate and resolve payment delays by liaising with internal departments and identifying root causes. • Attend internal and external stakeholder meetings to discuss debt recovery strategies and account management. • Prepare and distribute monthly statements of account using Excel. • Maintain accurate records, notes, and activity updates within the 3E system. • Develop and implement collection strategies to maximise recoveries and minimise overdue balances. • Ensure all collection activities are completed in line with company procedures and service standards.
Job Requirements
- Previous experience within Debt Collection, Debt Recovery, Credit Control, or Accounts Receivable.
- Strong customer service and stakeholder management skills.
- Excellent verbal and written communication abilities.
- Proven ability to manage a high-volume workload and achieve collection targets.
- Strong organisational skills and attention to detail.
- Ability to work independently and use initiative to resolve issues.
- Excellent numerical and analytical skills.
- Proficient in Microsoft Office, particularly:
- Excel
- Pivot Tables
- VLOOKUP/XLOOKUP
- Reporting and data analysis
- Flexible and proactive approach to work.
- Experience within a legal, professional services, or insurance environment.
- Knowledge of insurance collections.
- Experience managing bad debt recovery.
- Familiarity with Elite 3E or similar legal finance/accounting systems.
- Experience working with complex debt portfolios.
Benefits
- High levels of flexibility and a great work life balance
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
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