Role Description As a lead Systems Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. Beyond individual contributions, you will lead the team to achieve operational success while enhancing proficiency in incident management and DevOps. You will engage directly with clients, bringing a client-facing perspective to problem-solving. A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting impact on both the team and our clients. - You will understand complex application systems and find your way through them to debug a business impacting issue. - You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions. - You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents. - You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. - You will lead the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations. - You will use continuous delivery practices to evolve and support high-quality software, and bring value to end customers as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients. - You will efficiently use DevOps tools and practices to deploy and run software. - You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills. - You will apply the latest technology thinking from our Technology Radar to solve client problems. Qualifications - You have experience working in languages such as Kotlin and Typescript. - You have a good understanding of cloud platforms such as AWS, Azure or GCP. - You have experience working with application monitoring tools such as DataDog, Prometheus or Grafana, understand the different metrics that go with it and are able to generate reports and take corrective actions. - You have experience working with a relational or non-relational database. - You have experience working with CI/CD tools like Jenkins, Github, Actions, Buildkite or Azure pipelines. - You must possess strong debugging and triaging skills to troubleshoot code effectively. - You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested. - You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency. - You can do predictive analysis and come up with proactive identification of issues working with development teams. - You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless. Requirements - You enjoy influencing others and always advocate for technical excellence while being open to change, when needed. - You have good communication and articulation skills. - You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more. - You are resilient in ambiguous situations and can approach challenges from multiple perspectives. - You can influence clients as, and when, required on various processes including incident management, support levels, scope of work, etc. and are able to communicate with detail to justify such changes. - You advocate for and implement cloud best practices in the areas of resource optimization, monitoring and alerting. - You advocate for security best practices and implementation of the same. - You are comfortable with Agile methods, such as Scrum or Kanban. - You are willing to be part of a rotation- and need-based 24x7 available team and are able to handle multiple engagement. Benefits - There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. - We balance autonomy with the strength of our cultivation culture, supported by interactive tools and numerous development programs. - Teammates who want to help you grow and empower you in your career journeys. Company Description Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves embedding artificial intelligence into core business workflows and lending operations. - Participate in discovery calls, requirements gathering, and workflow mapping sessions - Design and implement AI-enabled workflows across loan origination, underwriting, servicing, and reporting systems - Engineer and deploy AI-assisted automation to reduce manual effort and improve decision support - Build and maintain integrations across CRM, document management, automation, and reporting tools - Develop APIs and automation logic to support scalable AI deployment - Evaluate, test, and productionize AI models and tools within operational systems - Ensure AI outputs are reliable, explainable, and aligned with business and compliance requirements - Identify gaps, inefficiencies, and opportunities for AI-driven optimization - Troubleshoot and enhance existing AI-integrated systems - Maintain documentation and support governance standards for AI-enabled workflows - Continuously refine AI solutions based on performance metrics and stakeholder feedback Qualifications - Strong background in AI engineering, automation engineering, and systems integrations - Experience participating in discovery sessions and translating workflows into technical solutions - Hands-on experience integrating CRM systems, automation platforms, APIs, and document systems - Ability to design scalable, maintainable, and production-ready AI solutions - Strong documentation and communication skills - Experience working in structured operational environments Preferred Skills - Experience in lending, real estate, or financial services - Applied AI within operational or production environments (not research-only roles) - Experience with SaaS integration platforms such as Zapier, Make, or Power Automate - Experience working within the Zoho ecosystem - Agile or hybrid delivery experience Benefits - Work From Home: Enjoy the flexibility of remote work, enabling you to balance your professional and personal life effectively. - Generous Paid Time Off: Start with 18 annual paid leaves from your first month, ensuring you have plenty of time to relax and recharge. - US Holidays Observance: Celebrate important cultural moments with designated US holidays. - Free HMO Coverage: Access comprehensive healthcare with free HMO coverage. Hiring Process - Initial screening call with Flexscale: A brief conversation to walk through your background, experience, and role alignment. - Interview with the client: Meet key stakeholders to discuss your experience, skills, and how you approach the role. - Skills assessment: A short assessment to evaluate relevant skills and problem-solving abilities. - Final interview with the client: A deeper conversation focused on long-term fit, expectations, and next steps.

Overview We are designing the grid of the future! The SCADA Engineer Staff III will provide expertise in onsite and remote configuration, programming, and testing of SCADA, Automation and Network equipment for wide variety of projects including substations, Distributed Energy Resources (DERs), large scale renewables including storage, solar and wind projects, distribution recloser controllers as well as SCADA RTUs, network switches, routers, firewall, and radios. This role will work with the leaders of our P&C Team and a group of specialized protection and control engineers. Responsibilities How you can make an impact: - Attend remote or onsite testing activities throughout USA especially Texas - Configure and Program equipment related to SCADA, Automation, and Network including RTUs, Network Switches, Routers, Firewalls, and HMI. - Perform remote and onsite testing and checkout of the listed equipment. - Program SEL-RTAC for different purposes including substation RTU, EMS, NERC PRC-028 compliance, and microgrid controller. - Program SCADA HMI and other interfaces using SCADA Ignition platform - Program network switches and routers manufactured by Cisco, Meraki, and SEL - Design IP and DNP schemes throughout the substation and implement remotely and onsite - Prepare SCADA point lists and checkout SCADA systems - Perform site visits to collect data of the SCADA, automation, and network equipment. Qualifications Bring your passion, here's what’s needed: - Bachelor's Degree or post-secondary diploma in related field - 3+ years' experience in SCADA and network engineering and onsite work. - Familiar with protection and control drawings including single lines, three lines, DC schematics, panel drawings, wiring diagrams, and bill of material. - Previous experience in troubleshooting SCADA and network settings in the field - Extensive experience with SEL-RTAC, Cisco, and Meraki equipment - Experienced in programming firewalls - Experienced in creating test plans and test procedures - Experienced in conducting safe work onsite being OSHA and NETA certified - Ability to work near energized electrical equipment which may also involve extremely tall structures such as distribution poles. - Capable of testing in areas with limited access. - Ability to drive across USA and hold a valid driver license - Authorized to work in USA for at least two years. Lead the Change! Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid. Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy. How we support you: - Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you - Generous PTO and paid holidays - MyShare Employee Ownership Program - Work with industry leaders - 401K, up to a 4% match (100% vested from day 1) Location: This position will be remote US or Canada Travel: Occasional travel may be needed (50% or less) EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster Third-Party Recruiting Notification EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team. #LI-MC1

• Conducts component and product integration. • Manages product and systems requirements, specifications and flow down. • Drives validation and verification activities for the overall product/system, including system level testing. • Responsible for defining product requirements for the module/component/subcontractors and partners teams. • Manages interface between components and execution organizations. • Responsible for driving CTQ/Risk trades within the teams designing the components. • Manages the overall product configuration and configuration control system.