• The Healthcare Revenue Cycle Advisory and Solution Engineering Team Lead reports to the PMI Healthcare Head and operates as a player/coach responsible for leading a team of healthcare industry subject matter experts focused on healthcare payments, revenue cycle operations, treasury optimization, and healthcare technology integration. • This client-facing leadership role is responsible for developing advisory strategies, thought leadership content, and industry best practices that help healthcare organizations improve financial performance and operational efficiency across the revenue and payment lifecycle. • The Team Lead will manage and develop a team of 3-4 advisors with expertise in healthcare payment ecosystems, Electronic Health Record (EHR) platforms, practice management systems, enterprise resource planning (ERP) applications, and healthcare treasury workflows. • The individual will engage directly with healthcare providers, health systems, and other healthcare organizations to understand their operational, financial, and technology environments and provide consultative guidance on how U.S. Bank solutions align with their unique needs. • This role serves as a strategic advisor and industry expert, collaborating closely with sales, product, treasury management, merchant services, implementation, and healthcare innovation teams to support client growth objectives, complex deal pursuits, and long-term product strategy initiatives.

• Design and development of scalable, repeatable, and extensible HubSpot system architectures • Technical scoping and consulting for client projects (Pre-Sales & Delivery) • Implementation of HubSpot solutions: CRM setups, workflows, lead management, dashboards • Design and technical oversight of middleware/API integrations with third-party systems • Creation of mapping documentation, data flow diagrams, and technical specifications • Support for complex troubleshooting, 2nd-/3rd-level support, and QA • Coaching consultants within the project team on technical standards and best practices • Technical contributions to the evolution of our service products and go-to-market offerings

• Responsible for designing, developing, and maintaining middleware solutions • Collaborate with teams to troubleshoot and resolve integration issues • Ensure the delivery of high-quality middleware services that meet enterprise requirements

• Ship model support on day one. When a major new foundation model, video generator, voice model, or open-weight checkpoint drops, artists should be able to try it in Griptape Nodes immediately. You build the node and library that makes that real. • Translate model behavior into artist language. When a model fails, the system knows what went wrong; the artist usually doesn't. Your job is closing that gap — turning "403: proxy model failed with [800 lines of garbage]" into "Your reference image needs to be at least 1024px wide and 32-bit; yours is 859px and 24-bit." Client-side validation, crisp error messages, sensible defaults, predictable behavior — the craft that turns "technically functional" into "actually pleasant." • Design the next-gen interface for open-source and local models. Architect how Griptape Nodes treats self-hosted and on-device models — and build the deep local-model support that lets customers run chat, agent loops, and more entirely locally, including the substrate Griptape Studio and other parts of the platform will lean on. • Stay responsive to two signal streams. New models drop nearly every week. Artist feedback never stops. Build the muscle and the systems to turn both into shipped improvements quickly. • Make AI part of how we build. Use Claude, Cursor, Griptape Nodes itself, and whatever else clears the path. We expect engineers here to ship faster and reason deeper because of AI, not in spite of it. • Hold the quality bar. Design, implement, test, and document features for the way studios actually work. Review code thoughtfully, estimate honestly, and partner with Customer Support when issues surface from the field.