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Director of Clinical Operations

Location

Connecticut + 1 moreAll locations: Connecticut | New York

Posted

108 days ago

Salary

0

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Director of Clinical Operations

Tuesday Health

• Provide direct supervision, coaching, and performance oversight to clinical managers • Serve as a primary operational liaison between clinical teams and health plan care management teams • Oversee onboarding and training for care teams and clinical managers • Lead quality operations, including monitoring and improving adherence to clinical workflows • Ensure regulatory compliance and best practices in patient care management • Own performance against operational, clinical, and quality goals • Partner with cross-functional teams to improve patient engagement and workflow optimization • Address escalated operational issues and implement solutions • Partner with clinical/provider leadership to ensure appropriate staffing models

Job Requirements

  • 7+ years of progressive leadership experience in clinical operations, care management, population health, or managed care
  • RN required, Bachelor’s degree in Nursing, Healthcare Administration, or a related field preferred
  • Demonstrated experience leading clinical managers and interdisciplinary teams
  • Highly analytical and metrics-driven
  • Strong cross-functional leadership and change management skills
  • Ability to streamline workflows and improve efficiency
  • Experience developing and executing onboarding, training, and competency pathways for clinical staff and managers
  • Strong understanding of health plan operations
  • Excellent communication and stakeholder management skills
  • Knowledge of healthcare regulations, compliance requirements, and accreditation standards

Benefits

  • Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
  • Comprehensive benefits including medical, dental, vision, and life insurance
  • Paid time off and holidays
  • Employer 401(K) match
  • Remote work with multiple onsite sessions each year

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