• Provide legal and strategic guidance to clients on immigration compliance service delivery. • Monitor and control Remote products and services for immigration compliance. • Establish, maintain, and strengthen relationships with clients and internal stakeholders. • Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction. • Analyze, prepare, and submit visa/work permit applications. • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation. • Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution. • Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases. • Control case statuses by effectively utilizing case management and billing systems. • Apply immigration knowledge to provide solution-based responses when dealing with complex client cases. • Be a team player who can work autonomously and take ownership of day-to-day tasks. • Proactively improve processes through automation and documentation.

• Realizar o cadastro dos exames e prestar orientações sobre preparo • Realizar coleta de amostras biológicas (sangue, secreção, entre outros) e vacinas • Preparar e enviar os materiais ao núcleo técnico, entre outros atividades pertinentes a area.

• Attend 2 in person board meetings and 1 committee meeting each year, each typically 2-3 days in length and in Columbus, Ohio • Participate in 2-4 board conference calls annually • Serve on up to 3 committees, with at least one in-person meeting annually. • Review and understand National Registry of Emergency Medical Technicians bylaws and policies. • Stay appraised of issues and trends within the public; when issues are being discussed that are germane to the public, share that perspective. • Learn and understand National Registry governance and follow the policies as noted • Serve as a resource to the staff and other board members • Attend and actively participate in all Board meetings and assigned committee meetings; ask questions and express perspectives even if those perspectives are not shared by others. • Come prepared for all meetings including reading materials and engaging in all discussions and decisions • Review and respond to all action and information requests from the organization • Provide input and vote on Board decisions • Observe parliamentary procedures in all meetings • Display professional conduct in all board meetings • Support all actions taken by the board, even when representing a minority perspective • Sign and abide by the Confict of Interest statement and policy • Demonstrate a commitment to board responsibilities and the EMS community • Perform tasks as assigned by the Chair and or Board of Directors

Role Description The Non-Delegated Purchase Review Team Lead helps manage the daily operations of the purchase review department, ensuring the timely, accurate, and compliant purchase review of submitted loans. This role assists the senior director with workflow, purchase reviews, and conditions. The Team Lead serves as a liaison and subject matter expert for investor and agency guidelines as well as internal policies for various loan types including Conventional, FHA, VA, and Non-QM. - Provides support and guidance to the non-delegated purchase review team. - Supports the Senior Director with oversight of day-to-day performance metrics and maintaining SLA’s. - Maintains process and procedure materials to ensure compliance with internal policies and external investor/agency requirements. - Maintains knowledge of all Non-Del products offerings for Conventional, FHA, VA, and Non-QM loans. - Assists with the roll out of new products, ensuring a smooth and compliant addition to the Non-Delegated suite of product offerings. - Monitors daily pipelines to manage workloads, meet deadlines, and ensure service level standards are maintained. - Acts as a subject matter expert and escalation point for purchase review issues, discrepancies, and escalations. - Assists with conducting quality control reviews to ensure consistency and positive customer service experience. - Trains, mentors, and supports new team members and cross trains existing team members as needed. - Recommends and implements process improvements to enhance efficiency and accuracy within the purchase review team. - Helps track team performance metrics and report results to senior director. - Heads up special projects as needed. Qualifications - High school diploma or equivalent required; associate or bachelor’s degree preferred. - 5+ years of experience in mortgage operations, and a minimum of 2+ years of experience in Non-Delegated Purchase Review. - Detailed understanding of life of loan. - High level of TRID and compliance knowledge. - Familiarity with investor and agency guidelines for Conventional, FHA, VA, and Non-QM loans. - Proficiency in loan origination systems (e.g., Encompass). - High attention to detail, organization, and problem-solving skills. - Effective leadership and communication abilities. - Ability to perform in a fast-paced, high-volume environment with tight deadlines. Work Environment - Remote - Deadline-driven