• Deliver outstanding customer support via phone calls, emails and chats; • Escalating complex cases to the internal team; • Keep up with evolving tools and technology; • Handle sensitive customer data with care and security; • Apply the latest and greatest customer happiness practices; • Maintain deep understanding of client solutions and meet KPI.

Role Description Dit is een 100% thuiswerk inbound project voor werken vanuit Turkije. Ben jij communicatief sterk, klantgericht én commercieel ingesteld? Wil jij flexibel werken mét een goed salaris en aantrekkelijke bonussen? Word Klantenservice Medewerker bij Conduent en help VodafoneZiggo-klanten vanuit huis. Wat ga je doen? - Je beantwoordt inkomende telefoontjes van klanten met vragen over abonnementen en aanbiedingen. - Geen koude acquisitie, maar écht advies geven en helpen. - Zo maak jij het verschil! Qualifications - Uitstekende beheersing van de Nederlandse taal. - Klantgerichte en commerciële instelling. - Minimaal 24 uur per week beschikbaar. - Motivatie om te leren en te groeien, ervaring niet verplicht. Requirements - Na een betaalde online training van 2-4 weken start je volledig voorbereid en uitgerust vanuit je eigen thuiswerkplek. - Wat je ziet is wat je krijgt – geen verrassingen, alleen heldere afspraken en een fijne werksfeer. Benefits - Loyaliteitsbonus tot €1000,- boven op je vaste salaris. - Hoge maandelijkse bonussen, hoe beter je presteert, hoe meer je verdient. - Flexibele werktijden vanaf 24 uur per week, geen zondagen. - 100% thuiswerken, wij zorgen voor de juiste apparatuur. - Contract voor onbepaalde tijd – duidelijkheid en zekerheid vanaf dag één. - Maandelijkse vergoedingen voor ouders en zorgverleners. - Professionele online training, ook zonder ervaring. - Groei- en ontwikkelingsmogelijkheden, met trainingen tot green belt niveau. - Werken bij een betrouwbare en internationaal erkende werkgever (Most Loved Workplace®).

Title: Customer-Enablement-Specialist | www.peoplebank.com.au Location: Melbourne Australia Job Description: Customer Engagement Specialist | Financial Services 12 to 14 Month Contract | $450 to $500 per day | Melbourne CBD | Hybrid Looking for a role where you can combine customer engagement, marketing, events, communications and stakeholder management all in one One of Australia's leading global consulting and technology organisations is looking for a Customer Engagement Specialist to join their Financial Services team and play a key role supporting some of Australia's most recognised banking and insurance clients. This is a fantastic opportunity to work closely with senior sales leaders, account teams and marketing professionals while building valuable customer engagement programs, events, campaigns and executive-level collateral. What You Will Be Doing - Partnering with Account Managers and Client Partners to drive customer engagement initiatives - Supporting customer events, executive roundtables, industry forums and networking functions - Creating high-quality marketing collateral, presentations and customer-facing materials - Coordinating campaigns, communications and engagement activities across Financial Services accounts - Supporting internal communications, newsletters and social media initiatives - Working with sales, marketing and subject matter experts to develop compelling customer messaging - Managing multiple projects and stakeholders in a fast-paced environment What We Are Looking For - Experience in customer engagement, marketing, communications, events or stakeholder engagement - Exposure to the Financial Services sector (Banking or Insurance highly regarded) - Strong presentation and content creation skills - Excellent written and verbal communication skills - Someone proactive, energetic and comfortable driving initiatives forward - Strong organisational and project management skills - Ability to engage with senior stakeholders across sales, marketing and leadership teams What's On Offer - 12 to 14 month day rate contract - $450 to $500 per day - Melbourne CBD location - Hybrid working arrangement - Immediate start available - Work for a highly respected global consulting organisation - Exposure to major banking and insurance clients - Excellent learning, mentorship and career growth opportunities - Potential for contract extension or future internal opportunities If you enjoy building relationships, creating engaging customer experiences and bringing ideas to life, this is a role where you can make a genuine impact.

Senior Executive Support Specialist, Investments Location: Sydney Australia Job Description: Senior Executive Support Specialist, Investments - 12 Month Fixed Term Contract We are seeking a talented individual to join our Investments team at Mercer. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office. You will provide high-level executive support to the Mercer Pacific Chief Investment Officer and the Investment Leadership Team, helping keep priorities moving and the CIO office running smoothly. You will also coordinate a small team of team assistants, support leadership activities and contribute to internal functions, stakeholder engagement and strategic projects. We will count on you to: - Provide high-level executive, administrative and operational support to the Pacific CIO and Investment Leadership Team - Manage complex diaries, communications, meeting preparation, travel and expense arrangements with accuracy and discretion - Coordinate stakeholder meetings, internal events and occasional client functions, including logistics, materials and follow-up actions - Oversee and support a small team of team assistants, helping to allocate work and maintain consistent administrative standards - Contribute to leadership initiatives, strategic projects, minutes, action tracking and governance records What you need to have: - Significant experience supporting senior executives, including C-suite leaders in a large, confidential environment - Proven capability in managing competing priorities, complex schedules and multiple high-priority tasks with excellent attention to detail - Well-developed communication and relationship-building skills, with the ability to work professionally across all levels of the organisation - Experience using Microsoft 365, digital collaboration tools and document management systems, together with sound judgement and discretion What makes you stand out: - Experience working in a global, matrix organisation across multiple time zones and countries - Previous exposure to leadership coordination, team supervision or oversight of administrative support staff - Experience coordinating events or supporting investment or other senior leadership teams Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.