Aidoc is recruiting a Implementation Manager in the United States. Join our team! About Aidoc Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through ‘always on’ clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary aiOS™ platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA’s venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE™, its clinical-grade foundation model. About this role Implementation Managers are the main customer-facing technical position of Aidoc, and are the front line of the Delivery department. As such, Implementation Managers are the project managers of onboardings of new customers, and are leading any technical work with aidoc's customers, including integrations with third-party applications, additions of features and solutions, etc. Responsibilities - Overall ownership of product delivery projects: Lead and manage the projects of Onboarding new customers on the aidoc platform, expanding and upgrading existing customers. This includes planning and execution of Aidoc's solutions' delivery projects. - Function as the key technical stakeholder in the implementation processes, leading architecture discussions with the customers' IT team, including system, networking, medical imaging and interfaces. Leads setup, troubleshooting, acceptance testing and go-lives. - Build a strong relationship with our customers' technical teams - as the "first exposure" of Aidoc's R&D to the customer. - Making data-driven conclusions and acting upon them to optimize the solution's technical setup and performance. - Generate creative products and features offerings by integrating a vast knowledge of Aidoc's solution features and capabilities with a profound understanding of each customer. - Work with the Product team on requirements definition and design. - Work closely with the Customer Success and Sales departments. Requirements - Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline. - At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets. - Demonstrated experience in Healthcare IT, including working with customers to optimize systems for their needs based on an understanding of their system' architecture. Experience in Radiology IT (PACS, RIS, and dictations systems) as well as EMR is an advantage. - Proven ability to work with data and make data-driven decisions. - Structured thinking and capability to drive a technical project to completion (both initial and ongoing engagement). - Excellent communication skills, both written and verbal. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Tel Aviv and New York City, but Aidoc is a remote-first workplace. We’re able to hire US-based employees across the continental United States, although certain roles may be region-specific. What we offer: - A range of medical, dental and vision benefits - Stock options for all full-time employees - 20 days of paid vacation, plus sick days and holidays - A 401(k) plan, life insurance, plus long and short term disability - The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Implementation Specialist at The Helper Bees, you will lead the end-to-end implementation of newly sold services for our enterprise partners while serving as a subject matter expert. This role sits at the intersection of project management, technical consulting, and client partnership, requiring you to deeply understand how insurance carriers leverage our services and work cross-functionally to ensure every solution is configured correctly and launched successfully. Beyond execution, this role calls for a genuine growth mindset. You'll bring product line expertise to the table to develop solution recommendations, influence decisions at the leadership level, and drive Continuous Quality Improvement (CQI) across the implementation lifecycle. If you thrive on complex problem-solving, cross-functional collaboration, and seeing a project through from signed contract to successful go-live, this role is built for you. Supervisory Responsibilities - None Duties/Responsibilities - Project manage the implementation of THB services for insurance carriers, requiring close coordination with all internal and external stakeholders including the Accounts, Operations, Development, Sales, and Product teams. - Document requirements, prepare and execute against task lists, facilitate testing and training to ensure QA as needed, provide routine status updates, and take personal accountability to drive towards committed dates and deadlines. - Work with Sales and Accounts teams to fully understand insurance carrier requirements and commitments made to the carrier. - Kickoff and lead communication efforts with the carrier throughout the duration of the implementation. - Submit and track internal work items through to successful completion of product build. - Advance and evolve implementation team efficiencies, artifacts, and processes in collaboration with the Director of Implementation. - Report implementation progress to the Director of Implementation and escalate when roadblocks are identified and in need of solution. - Other duties as assigned/necessary. Performance Metrics - Customer Satisfaction: Measures the satisfaction level of customers or end-users with the implemented solutions. - Issue Resolution Time: Evaluates how quickly the Implementation Specialist can address and resolve any issues or concerns that arise during or after implementation. - Timeliness of Implementation: Measures how quickly the Implementation Specialist can deploy solutions or projects. - Continuous Improvement Initiatives: Tracks the Implementation Specialist's involvement in identifying areas for improvement in implementation processes, tools, or methodologies. Qualifications - Ability to thrive in a fast-paced environment - Experience with leading implementation through to go-live - Demonstrated ability to collaborate with tech/development teams to drive successful outcomes - Experience tracking metrics on implementation efficiency - Familiarity with geriatric care management and/or managed care - Experience with Long Term Care and/or Medicare Advantage insurance plans is highly desirable - Ability to lead meetings and present in customer engagement scenarios - Strong passion for helping others and problem-solving - Must be 18 years of age or older Requirements - Experience with project management software and tracking - Experience with SaaS platforms, API-based integrations, or enterprise insurance systems is a plus - 2+ years experience leading product implementations or similar role - Bachelor’s degree, PMP certification, or equivalent experience - Experience in the healthcare industry is a plus! Physical Requirements - Ability to remain at your designated workstation for the duration of the workday - Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP). - The ability to communicate information and ideas so others will understand. - The ability to observe details at close range (typically on a computer screen) Benefits - This position offers the flexibility of remote work at approved locations within the United States. - Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. What You’ll Work On Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. Performs work that involves a high degree of independence. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager. - Acts as a clinical interface between the medical community and the business. - Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly. - Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and players. - Develops, leads and/or facilitates trainings and other programs on EP products to healthcare professionals. - Provides insight, guidance, and feedback to management on market feedback and components of next generation of products. - Provides regional EP procedural case coverage. - Provides additional back-up support to EP Sales Representatives in the following areas: - Sales support; - Regional training seminars; - Clinical studies/data collection; - Trouble Shooting; and, - New product in-service training to physicians, nurses and sales representatives. - Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management. - Assists Training and Education departments with advanced educational seminars, and the preparation of educational materials. - Assists Sales with advanced product demonstrations to visiting physicians and sales personnel. - Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends. - Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence. - Performs related functions and responsibilities, on occasion, as assigned. Required Qualifications - Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. - Requires ability to become certified on EP products. - Requires a minimum of 6 months in Clinical Specialist position. - Minimum of 2 years clinical experience (internal or external with industry competitor). - Achieves or exceeds expectations in most recent performance review. - Requires an average of 15+ cases a month for 6-12 consecutive months as primary mapper. - Primary mapper on complex cases for 6+ months (requires a minimum of 3 complex cases over last 6 months). - Demonstrate ability to increase utilization of Abbott Advanced Mapping and Ablation Tools. - Complete monthly sales activities at their Accounts. - Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: EP Electrophysiology LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Yes SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Director of Service Management     Mission: The Director of Service Management leads strategic leadership and operations for transforming and managing enterprise service delivery across IDEA Public Schools. This role oversees the design, direction, implementation, and optimization of the ServiceNow platform to support IT Service Management as well as Enterprise Service Management initiatives districtwide. Moreover, they ensure that all services align with organizational goals as well as improve staff and student experience, and support efficient, reliable service operations across all schools and departments. This position directly manages a team of Service Managers and Service Administrators, while managing service staff via influence through other directors and departments. Reporting to the VP of Technology Operations, this individual leads the development and operation of district-wide service processes throughout technology, finance, human resources, and operations teams to ensure a streamlined and consistent experience for staff, educators, administrators, and school sites.    Supervisory Responsibilities: Directs a team of Service Management team members and leads the Service Management application direction and vision.    Location: This is a full-time (remote/on-site) position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.   Travel Expectations:     Quarterly and as needed    What You’ll Do – Accountabilities Essential Duties: - Develop and implement the vision and strategy for Service Management across the organization. - Own the ServiceNow product roadmap, strategy, and governance across the organization.  - Lead ServiceNow implementations, expansions, and improvements for IT Service Management, Enterprise Service Management, HR Service Delivery, Facilities, and more  - Ensure platform architecture, workflows, forms, and service catalogs align with organizational needs and best practices. - Directly manage the end to end IT services via the ITSM business processes including incident, problem, change, and knowledge      Additional Duties and Responsibilities: - Supports the rest of organization (HR, Finance, etc.) to adopt Service Management standards and practices   Knowledge and Skills – Competencies   - Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization. - Manage Work and Teams: This team member ensures their direct reports have clear, measurable goals with defined benchmarks and success criteria. They actively monitor progress, intervening as needed to keep work on track, while balancing leadership responsibilities with their own individual contributions through effective scheduling.  - Grow Self and Others: This team member uses data to assess development needs and designs learning opportunities that align with team goals and individual career growth. They model a growth mindset by being open about their own development and ensure that both personal and team-led learning initiatives are impactful and well-aligned with organizational priorities.  - Build a Culture of Trust:  This team member builds trust and drives positive engagement across multiple groups, as reflected in strong feedback and survey results. They proactively address concerns, model transparency and authenticity, and foster collaboration through open, honest communication and shared ownership.  - Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.    Additional Skills: - ITIL 4 Foundations - ServiceNow CSA or equivalent experience    Required experience: - Bachelors degree in technology management required - 5 years of experience in IT Service Management    Preferred Education and Experience: - ITIL 4 foundations - ServiceNow certifications  Physical Requirements: - Must be able to sit for extended periods of time - Ability to move around the office or service center - Willingness to travel when needed      What We Offer: Compensation & Benefits: Salaries for people entering this role typically fall between $108,136 and $128,682, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.     Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.   * IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.     Application process: Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.     Learn more about IDEA  At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values