• Design, implement, and support secure Azure IaaS and PaaS solutions across enterprise environments • Build and maintain CI/CD pipelines using Azure DevOps and GitLab to enable efficient, automated software delivery • Develop and manage Infrastructure as Code solutions using Terraform and Ansible for provisioning and configuration management • Implement and maintain Zero Trust security architectures, including identity and access management (IAM), data encryption, and security controls • Identify, assess, and remediate infrastructure and application security vulnerabilities • Create and maintain monitoring, alerting, and operational dashboards using Azure Monitor, Log Analytics, and Application Insights • Troubleshoot production issues, restore services, and maintain operational runbooks and knowledgebase documentation • Collaborate with cross-functional teams to support cloud modernization initiatives

• Lead, mentor, and inspire a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings. • Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers. • Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement. • Drive a culture of developer delight by implementing automation, self-service tooling, and streamlined workflows for deploying and managing API gateways. • Define, track, and report on key SLOs and SLIs to ensure optimal performance and reliability of Managed Gateways. • Champion technical debt prevention and advocate for architectural best practices that enhance system resilience and reduce operational toil. • Collaborate cross-functionally with Product, engineering, and Customer Success to influence roadmap decisions and ensure operational readiness for new features. • Partner directly with enterprise customers — working alongside Product leadership, Professional Services, and Customer Success — to drive end-to-end onboarding and implementation of Cloud Gateways, and productize recurring implementation patterns into repeatable playbooks and platform capabilities. • Bring deep, cross-cloud breadth (AWS, GCP, Azure) to handle unique customer topologies and turn complex setups into successful, production-ready deployments.

• Drive the reliability and resilience of enterprise identity services that enable secure access for a global workforce. • Ensure authentication, provisioning, and identity lifecycle processes operate seamlessly across critical platforms, impacting employee productivity and security posture. • Own operational excellence across IAM systems, combining deep technical expertise with data-driven insights to reduce friction, improve detection accuracy, and accelerate resolution. • Monitor and analyze observability and AIOps signals to detect authentication failures, provisioning delays, and emerging identity risks. • Correlate events across IAM platforms and dependent systems to identify root causes and accelerate incident resolution. • Improve signal quality by refining alert thresholds, suppression logic, and detection rules to reduce operational noise. • Validate and enhance automated remediation workflows to increase system resilience and reduce manual intervention. • Partner with cross-functional teams to strengthen IAM reliability across cloud, network, security, and endpoint ecosystems. • Ensure accuracy and integrity of identity event data to enable effective monitoring, reporting, and automation. • Drive continuous improvement by contributing to post-incident analysis and identifying scalable fixes for recurring issues. • Support identity lifecycle processes by resolving failures and optimizing provisioning and deprovisioning workflows. • Contribute to onboarding readiness for new applications by ensuring IAM monitoring and operational requirements are met.

Role Description As a DevOps Engineer at Fullthrottle.ai, you will work directly under the guidance of our DevSecOps Manager, contributing to the secure, reliable, and scalable delivery of our SaaS platform. You’ll collaborate closely with development, operations, and business teams, helping to embed security, compliance, reliability, and automation into every stage of our software delivery lifecycle. This is a hands-on role requiring ownership, technical curiosity, strong troubleshooting skills, and a proactive approach to problem-solving in a fast-moving startup environment. Key Responsibilities: - Platform Operations: Own the operational health, deployment, monitoring, maintenance, and continuous improvement of our AWS-based SaaS platform. Ensure systems remain secure, reliable, and scalable. - CI/CD Pipeline Development: Build, optimize, and maintain CI/CD pipelines to enable rapid, secure software delivery. Partner with development teams to improve deployment processes and developer productivity. - Security & Compliance: Implement and maintain security controls in line with SOC2 and other compliance requirements, working closely with the DevSecOps Manager. Support vulnerability remediation activities, access management, audit requests, and security monitoring initiatives. - Incident Response: Participate in incident response, business recovery planning, root cause analysis, and post-incident reviews. Help develop corrective and preventative actions to improve platform resilience. - Operational Excellence: Troubleshoot complex infrastructure, networking, application, and CI/CD issues. Demonstrate the ability to identify root causes, implement solutions, and prevent recurring problems. - Documentation & Knowledge Sharing: Create and maintain runbooks, recovery procedures, operational documentation, architectural diagrams, and technical knowledge articles to support team scalability and business continuity. - Collaboration: Work cross-functionally with engineering, operations, product, and business teams to deliver seamless, secure solutions. - Continuous Improvement: Identify opportunities to improve automation, reliability, security, observability, and operational efficiency across our infrastructure. Qualifications - Experience: 4+ years in a DevOps, Site Reliability, Platform Engineering, or Cloud Infrastructure role, preferably in a SaaS or cloud-native environment. Experience supporting production AWS workloads is strongly preferred. - AWS Skills: Hands-on experience with core AWS services (EC2, ECS, S3, VPC, IAM, Lambda, RDS) and familiarity with AWS security tools (GuardDuty, Inspector, Config, CloudTrail). - DevOps Methodologies: Solid understanding of DevOps principles, secure software development practices, release management, and CI/CD pipeline best practices. - Infrastructure as Code: Strong hands-on Terraform experience required. Experience with CloudFormation and infrastructure automation practices is beneficial. - Containers & Platform Technologies: Experience supporting containerized workloads using Docker, ECS, Kubernetes, or similar orchestration technologies. - Compliance Awareness: Exposure to compliance frameworks (SOC2, ISO, etc.) and security controls in cloud environments. - Technical Acumen: Proficiency in scripting (Python, Bash, PowerShell, etc.), infrastructure-as-code solutions, Jenkins, GitHub Actions, and monitoring or observability platforms. - Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent practical experience). - Soft Skills: Strong communication, collaboration, troubleshooting, and problem-solving abilities. Proactive, accountable, adaptable, and eager to learn. - Exposure/experience with AI architectures such as AWS Bedrock would be a plus. - Experience with observability platforms such as New Relic, Datadog, Grafana, or similar technologies is a plus. Requirements - You have limited experience supporting production cloud environments. - You prefer a slow-moving environment or are uncomfortable with the pace and ambiguity of a startup. - You are not interested in hands-on technical work, operational ownership, troubleshooting, or proactive problem-solving. - You require highly prescriptive direction and are uncomfortable working independently. - You prefer narrow responsibilities rather than broad ownership across infrastructure, security, automation, and operational support. Benefits - If you are an experienced DevOps professional who enjoys building reliable systems, solving challenging technical problems, taking ownership of outcomes, and driving continuous improvement, we want to hear from you. - Candidates who value clarity, consistency, and careful attention to detail tend to thrive here. - This is an opportunity to make a real impact at a dynamic and growing company.