Role Description As a DevOps Engineer at Fullthrottle.ai, you will work directly under the guidance of our DevSecOps Manager, contributing to the secure, reliable, and scalable delivery of our SaaS platform. You’ll collaborate closely with development, operations, and business teams, helping to embed security, compliance, reliability, and automation into every stage of our software delivery lifecycle. This is a hands-on role requiring ownership, technical curiosity, strong troubleshooting skills, and a proactive approach to problem-solving in a fast-moving startup environment. Key Responsibilities: - Platform Operations: Own the operational health, deployment, monitoring, maintenance, and continuous improvement of our AWS-based SaaS platform. Ensure systems remain secure, reliable, and scalable. - CI/CD Pipeline Development: Build, optimize, and maintain CI/CD pipelines to enable rapid, secure software delivery. Partner with development teams to improve deployment processes and developer productivity. - Security & Compliance: Implement and maintain security controls in line with SOC2 and other compliance requirements, working closely with the DevSecOps Manager. Support vulnerability remediation activities, access management, audit requests, and security monitoring initiatives. - Incident Response: Participate in incident response, business recovery planning, root cause analysis, and post-incident reviews. Help develop corrective and preventative actions to improve platform resilience. - Operational Excellence: Troubleshoot complex infrastructure, networking, application, and CI/CD issues. Demonstrate the ability to identify root causes, implement solutions, and prevent recurring problems. - Documentation & Knowledge Sharing: Create and maintain runbooks, recovery procedures, operational documentation, architectural diagrams, and technical knowledge articles to support team scalability and business continuity. - Collaboration: Work cross-functionally with engineering, operations, product, and business teams to deliver seamless, secure solutions. - Continuous Improvement: Identify opportunities to improve automation, reliability, security, observability, and operational efficiency across our infrastructure. Qualifications - Experience: 4+ years in a DevOps, Site Reliability, Platform Engineering, or Cloud Infrastructure role, preferably in a SaaS or cloud-native environment. Experience supporting production AWS workloads is strongly preferred. - AWS Skills: Hands-on experience with core AWS services (EC2, ECS, S3, VPC, IAM, Lambda, RDS) and familiarity with AWS security tools (GuardDuty, Inspector, Config, CloudTrail). - DevOps Methodologies: Solid understanding of DevOps principles, secure software development practices, release management, and CI/CD pipeline best practices. - Infrastructure as Code: Strong hands-on Terraform experience required. Experience with CloudFormation and infrastructure automation practices is beneficial. - Containers & Platform Technologies: Experience supporting containerized workloads using Docker, ECS, Kubernetes, or similar orchestration technologies. - Compliance Awareness: Exposure to compliance frameworks (SOC2, ISO, etc.) and security controls in cloud environments. - Technical Acumen: Proficiency in scripting (Python, Bash, PowerShell, etc.), infrastructure-as-code solutions, Jenkins, GitHub Actions, and monitoring or observability platforms. - Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent practical experience). - Soft Skills: Strong communication, collaboration, troubleshooting, and problem-solving abilities. Proactive, accountable, adaptable, and eager to learn. - Exposure/experience with AI architectures such as AWS Bedrock would be a plus. - Experience with observability platforms such as New Relic, Datadog, Grafana, or similar technologies is a plus. Requirements - You have limited experience supporting production cloud environments. - You prefer a slow-moving environment or are uncomfortable with the pace and ambiguity of a startup. - You are not interested in hands-on technical work, operational ownership, troubleshooting, or proactive problem-solving. - You require highly prescriptive direction and are uncomfortable working independently. - You prefer narrow responsibilities rather than broad ownership across infrastructure, security, automation, and operational support. Benefits - If you are an experienced DevOps professional who enjoys building reliable systems, solving challenging technical problems, taking ownership of outcomes, and driving continuous improvement, we want to hear from you. - Candidates who value clarity, consistency, and careful attention to detail tend to thrive here. - This is an opportunity to make a real impact at a dynamic and growing company.