• Manage and organize the owner's inbox, calendar, and daily priorities • Assist with scheduling meetings and implementing calendar management best practices • Coordinate follow-ups, reminders, and action items • Help organize executive workflows and improve day-to-day efficiency • Assist with general executive administrative tasks as assigned • Review and organize vendor paperwork and required documentation • Request missing contracts, insurance certificates, logos, and supporting documents from vendors • Maintain organized filing systems for event documentation and digital assets • Assist with organizing event photos and digital archives using established workflows • Support ongoing process documentation and workflow improvements • Assist with bank and credit card reconciliations • Maintain spreadsheets and tracking reports • Support quoting and proposal preparation for projects • Assist with CRM cleanup and database organization • Support general administrative projects as assigned • Recommend and implement simple workflow improvements • Help organize Microsoft 365 systems and digital files • Assist with implementing scheduling tools, templates, and business automation where appropriate • Research technology solutions that improve operational efficiency • Identify opportunities to streamline repetitive administrative processes • Assist with maintaining project trackers and internal task management • Help organize social media calendars and marketing workflows • Review marketing materials and assist with content organization • Support vendor communications and relationship management • Assist with lead tracking and business development administration

• Coordinate daily operational and administrative activities across multiple departments. • Maintain accurate digital records, databases, and company documentation. • Respond to customer and internal team inquiries via email, phone, and chat in a professional and timely manner. • Assist with scheduling meetings, managing calendars, and coordinating virtual appointments. • Process business documents, reports, and operational requests with accuracy. • Monitor workflows and identify opportunities to improve operational efficiency. • Prepare reports, spreadsheets, and presentations using Microsoft Office and Google Workspace. • Collaborate with cross-functional teams to ensure projects and operational tasks are completed on schedule. • Maintain confidentiality of customer, employee, and company information. • Perform additional administrative and operational duties as assigned.

Role Description As the team grows, the operations function needs to grow with it. You will take on the people and admin work that keeps a fast-moving company humming, planning team events, booking customer and team dinners, managing contracts, and handling the general administrative work that does not fit neatly into anyone else's role. Over time, the role is intended to scale and broaden, potentially expanding into broader business operations or a talent and recruiting component depending on your strengths and interests. This is a true early-stage generalist seat for someone who wants to own logistics, build process from scratch, and grow alongside the company. Responsibilities - Plan and coordinate team events and customer dinners, often multiple per month - Manage contracts and general administrative work - Support the people function and day-to-day office operations - Build lightweight processes that scale as the team grows - Take on ownership of work that falls between the cracks as the company expands Qualifications - Highly organized self-starter who can independently figure out logistics and execute - Strong people and communication skills - Comfort operating with ambiguity in a fast-paced, early-stage environment - High agency and a genuine willingness to own the unglamorous work that keeps a team running - Bonus: experience supporting business operations, recruiting, or chief-of-staff-type work; a non-traditional background is welcome Benefits - Competitive base and equity, commensurate with experience

• Manage bookkeeping for multiple U.S. businesses using QuickBooks Online • Conduct bank and credit card reconciliations • Perform transaction categorization • Manage accounts payable and receivable • Handle vendor management • Collect and organize receipts • Prepare monthly financial reports • Track budget vs. actuals • Monitor cash flow • Prepare records for CPA • Maintain organized financial documentation • Follow up on missing information • Keep books current and accurate • Assist with Airbnb guest messaging, scheduling, and expense tracking • Provide administrative support including calendar management, email organization, and creating SOPs