Cloud Native Computer-Aided Dispatch, Records Management, and Analytics
Technical Program Manager – Infrastructure
Location
Alabama + 34 moreAll locations: Alabama | Arizona | California | Colorado | Connecticut | Florida | Idaho | Illinois | Iowa | Kansas | Maine | Nebraska | New Hampshire | New Jersey | New Mexico | New York | North Carolina | Ohio | Oklahoma | Oregon | Maryland | Massachusetts | Michigan | Minnesota | Missouri | Pennsylvania | South Carolina | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin
Posted
5 days ago
Salary
$155K - $170K / year
Seniority
Senior
Job Description
Technical Program Manager – Infrastructure
Mark43
• Lead the end-to-end execution of technical programs from concept to deployment, ensuring alignment with organizational goals. • Collaborate with engineering, product, security, compliance, and operations teams to define project scope, objectives, deliverables, and cross-team dependencies. • Develop detailed project plans, timelines, milestones, and dependency tracking, ensuring clear communication of ownership, roles, and responsibilities. • Manage project risks by proactively identifying technical, operational, and delivery risks, developing mitigation strategies, and driving timely resolution. • Serve as the primary point of contact for project status, reporting progress to senior leadership and stakeholders. • Coordinate across teams and departments to manage technical dependencies, optimize resources, and resolve conflicts. • Drive cross-functional execution by identifying dependencies early, facilitating technical discussions, and helping engineering teams remove delivery blockers. • Drive continuous improvement in engineering project delivery processes, leveraging agile methodologies and best practices. • Ensure all project documentation, executive status reporting, and communication is clear, concise, and available to stakeholders. • Track and manage project budgets and resources ensuring projects are delivered within scope and financial constraints. • Foster a culture of accountability, collaboration, and innovation across cross-functional teams.
Job Requirements
- Project Management Professional (PMP) certification or in process
- Bachelor's degree in computer science, engineering, or related technical field
- 5+ years of experience managing complex, cross-functional SaaS or infrastructure engineering programs in DevOps, security, and cloud-focused environments
- Experience working with compliance frameworks such as FedRAMP, ISO 27001 and NIST 800-53
- Working knowledge of DevOps tools and practices including Terraform, Docker, Kubernetes, Infrastructure as Code, and CI/CD
- Strong understanding of software development processes including Agile methodologies (Scrum/Kanban)
- Proven ability to collaborate effectively with engineering, product, and operational teams
- Excellent verbal and written communication skills with the ability to influence stakeholders and drive decision-making
- Experience with project management tools such as JIRA, Confluence, Asana, or similar platforms
- Strong sense of urgency and ownership.
Benefits
- health insurance
- paid time off
- 401k
- bonus opportunity
- company stock options
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