• Liderar a estratégia, evolução técnica e operacional dos times de engenharia, garantindo entregas escaláveis, seguras e alinhadas aos objetivos do negócio. • Garantir previsibilidade, qualidade e eficiência das entregas, acompanhando roadmaps, indicadores e capacidade das squads. • Atuar na definição de soluções técnicas, arquitetura e evolução tecnológica dos produtos. • Apoiar iniciativas de modernização de sistemas, microsserviços, Cloud e práticas de DevOps. • Promover boas práticas de engenharia, governança, observabilidade, automação e melhoria contínua. • Atuar como elo entre Engenharia, Produto, Arquitetura e áreas de negócio, participando de decisões estratégicas. • Liderar aproximadamente 15 profissionais entre Desenvolvedores, Tech Leads, Analistas e Key Users. • Desenvolver equipes de alta performance por meio de feedbacks, coaching, mentoring e planos de desenvolvimento. • Liderar o discovery técnico das iniciativas.

• Run the Nebula development lifecycle end to end: quarterly planning, sprint execution, release management, and post-release quality • Set and track engineering metrics such as cycle time, escaped defects, and availability • Surface risk early and remove roadblocks so teams can stay focused • Advance the platform architecture with your senior engineers • Sponsor modernization work in areas like service architecture, infrastructure automation, and observability • Partner with Product and applied research to take AI features such as ECAi, summarization, and sensitive-data detection from prototype to production quality • Hire, coach, and grow engineering managers and senior individual contributors • Act as the engineering voice for Nebula with executives, Product Marketing, and Client Services • Own headcount planning, third-party technology relationships, and the engineering budget for the group

• Desarrollo End-to-End: Diseñar y construir interfaces de usuario interactivas (Front-End) y robustas arquitecturas lógicas (Back-End). • Integración Core: Configurar, personalizar y conectar módulos de la plataforma INSIS con aplicaciones internas y de terceros. • Diseño de APIs: Crear y mantener servicios web (REST/SOAP) para la cotización, emisión de pólizas y gestión de siniestros en tiempo real. • Optimización de Datos: Diseñar y optimizar consultas complejas en bases de datos para asegurar el correcto flujo de la información de seguros. • Mentoría Técnica: Colaborar con arquitectos de software y guiar a desarrolladores junior en las mejores prácticas del ecosistema INSIS.

Role Description This is a remote role that may be hired in several markets across the United States. Priority will be given to those candidates located in North Carolina or Arizona. We are seeking an experienced Senior Software Engineer with expertise in the Pega Platform to drive the design, development, and implementation of enterprise-scale workflow, within CAB Technology. The ideal candidate must be a Pega Lead System Architect (LSA) and possess strong hands-on experience with Pega and understand enterprise application architecture. This role will partner with business and technology stakeholders to deliver scalable, secure, and innovative solutions while establishing technical standards and mentoring development teams. Responsibilities - System Enhancement: - Performs a variety of actions that evaluate and improve department systems, processes, and applications. - Utilizes programming specifications to construct modules, develop testing methods, and design materials. - Provides new feature time estimates for system changes and assists in implementing modifications. - Executes test plans to validate application functions as designed. - Analysis: - Collects data related to user requests and determines scope, time estimates, and system impacts. - Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. - Business Support: - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. - Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. - Technical Expertise: - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. - Serves as a technical resource for management, associates, and business units. - On-call Support: Provides 24/7 on-call support via rotations. - Stay current with emerging Pega capabilities, AI technologies, and industry best practices. Qualifications - Bachelor's Degree and 4 years of experience in Software application development and maintenance - OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Qualifications - Design, architect, and deliver enterprise-grade applications using the Pega Platform. - Serve as the technical lead for complex Pega implementations. - Design and implement AI-powered solutions leveraging Pega GenAI, Knowledge Buddy, Agentic AI, and related capabilities (Nice to Have). - Lead solution architecture, application design, and code reviews to ensure scalability, maintainability, and performance. - Develop reusable frameworks, components, and enterprise design standards. - Integrate Pega applications with enterprise systems using REST, SOAP, messaging, and event-driven architectures. - Drive CI/CD implementation, DevOps best practices, automated testing, and release management. - Troubleshoot complex production issues and provide technical leadership for critical incidents. - Mentor and coach developers, Senior System Architects, and System Architects on Pega best practices. - Ensure compliance with enterprise security, governance, and regulatory standards. Benefits - This job posting is expected to remain active for 45 days from the initial posting date listed above. - If hired in North Carolina or Arizona the base pay for this position is generally between $117,614 and $140,000. - Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. - More information can be found at First Citizens Bank Benefits .