• Perform technical provisioning of equipment (routers, ONUs, switches) • Configure and activate services (voice, data, internet, VoIP, and dedicated links) • Update and monitor service orders until activation is completed • Execute functionality tests to ensure full operation of services • Interact with field teams and customer support • Update systems with provisioning status and performance indicators • Support resolution of technical faults during the activation process • Ensure compliance with SLAs and quality standards

• Ensure project requirements are met by maintaining data integrity and delivering sustainable, innovative applications; • Drive reliable solutions aligned with product strategy; • Identify and leverage opportunities for synergies and platform evolution; • Standardize, promote, and enforce the use of architectural principles; • Study market trends and innovations in software solutions and app delivery; • Continuously pursue improvements in platform efficiency and scalability; • Encourage and disseminate knowledge and a consistent, agile, and collaborative way of working.

• The Policy Analyst will demonstrate a working knowledge of federal or state child care policy or a strong interest in developing such federal policy expertise. • They will serve as the lead Government Relations subject matter expert on federal child care, family tax, and other policy issue areas. • The Policy Analyst will monitor and analyze federal policy and legislative developments in the policy portfolio, assess their potential impact on infants, toddlers, and families, and provide timely analysis and support to advance ZERO TO THREE’s federal policy priorities. • The Policy Analyst will serve as a resource to internal and external audiences, contribute equity-centered policy analysis, articulate the impact of proposed and existing federal policies, and provide recommendations to inform legislative and regulatory efforts. • They will also work collaboratively across the organization to support development of, updates to, and implementation of ZERO TO THREE’s federal policy agenda. • The Policy Analyst will work closely with the Sr. Government Relations and Advocacy Director and Legislative Director to develop and implement strategies to advance ZERO TO THREE’s federal policy agenda, with a focus on child care issues and tax benefits for families. • The Policy Analyst will help identify and share opportunities for ZERO TO THREE to expand its policy impact and partnerships, acting individually and with partners. • The Policy Analyst will also help identify legislative champions, emerging opportunities, and strategic partnerships to advance ZERO TO THREE’s policy agenda while adapting to a changing political and legislative landscape.

Role Description The Provider Management Analyst is responsible for verifying provider information and requests for documentation to audit claims including but not limited to itemized bills, medical records, UB04’s, HCFA’s, etc. Responsibilities include verifying patient information, provider contact information, and client information for accuracy to ensure proper delivery of requests. - Communicate with respective leadership on any issues or problems identified - Maintain production standards, production requirements, and quality of work - Assist coworkers, supervisor, or management to accomplish product goals; report potential issues in a proactive manner - Timely forward misdirected requests to the correct recipient - Ensure strict confidentiality of all medical records, PHI, and PII - Outbound calling may be needed - Additional duties as assigned Qualifications - Ability to work independently - Strong organization skills - Strong analytical and problem-solving skills - Excellent attention to detail - Ability to deliver results in a timely manner - MS Office including Word, Excel, and Outlook; Windows operating system - Outbound call experience Requirements - High School Diploma or equivalent required - Demonstrated knowledge of office experience Benefits - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).