• Lead cross-functional initiatives spanning Medical Affairs, Analytics, Network, Market, and Business teams • Drive alignment across stakeholders, establishing clear ownership, accountability, timelines, and expected outcomes • Identify risks, dependencies, and execution barriers, facilitating resolution to maintain momentum and achieve business objectives • Develop and manage implementation roadmaps, milestones, and deliverables for complex initiatives • Partner with Medical Affairs leaders to translate strategic priorities into executable plans and measurable outcomes

• Lead complex integration initiatives across multiple countries • Plan, execute, and monitor cross-functional workstreams • Manage budgets and risks • Ensure strategic alignment to deliver deal synergies effectively

• Use experience, skillset, and methodologies to understand the client’s end goals and provide a consultative approach to ensure that the solution provided is appropriate for the client’s desired overall outcome and strategy. • Be a trusted consultant to your project team in all matters related to project delivery, CDW processes, and project management with best practices and delivery. • Build relationships with all project stakeholders. • Creates and maintains presence with all project stakeholders, acting as a CDW steward for quality. • Dedicated to meeting or exceeding stakeholder expectations. • Identifies success criteria and ensures that it is met by involving the stakeholders in key decisions and linking project outcomes to strategic business initiatives. • Recognizes the need for negotiations, gathers relevant information, and seeks advice from sales and management when needed. • Negotiates changes (cost, scope, effort, schedule of solution, resource commitment, etc.) to agreeable results. • Effective negotiation of changes that achieve stakeholder satisfaction and drive positive project results. • Works with team members to gather information and determine impacts to the project, document mitigation steps taken in troubleshooting, and communicate these to the team and client. • Independently manages medium to large sized projects requiring complex cross functional collaboration and management, adhering to CDW’s project management processes and methodologies. • Accountable for project profitability. • Track project budgets and resources and manage actuals vs. planned hours against the resource allocation and budget. • Timely reporting of project financials and budgets to stakeholders. • Ties project outcomes to clients’ business strategies, helping to generate new business. • Ensuring that time, expenses and invoices are accurately tracked and approved against the project in a timely manner. • Validates initial project scope and estimates. • Determine the need for a new Statement of Work versus a Change Order. • Makes seller aware of new opportunities for additional services opportunities uncovered during project delivery. • Ensures all items defined in CDW Statement of Work are delivered and performs quality assurance throughout the lifecycle of the project. • Establishes, monitors, adjusts and communicates tasks and associates schedule to the project team and modifies when necessary. • Builds project schedules in conjunction with our engineering teams and partner resources. • Aids in identifying proper resources and optimizing billable schedules, monitors and adjusts assignments as necessary to drive client satisfaction and project profitability. • Identifies, documents, tracks and communicates project risks and issues. • Strategizes potential resolution and drives desired course of action to bring issues to timely resolution. • Manages equipment, software, licensing and outside services procurement and delivery schedules. • Documents outcomes, lessons learned and shares appropriately with colleagues. • Leverage expertise to help drive business process improvements within CDW Services PMO. • Takes accountability for project results and holds all project team members accountable for their scope of work and schedule commitments. • Instill trust with our clients by building strong relationships with stakeholders. • Uses political savviness, business acumen, and relevant personnel along with CDW experience to establish credibility. • Demonstrates ability to diffuse uncomfortable situations with client and/or project team. • Leads teams to consistently meet project success factors and exceed client expectations. • Inspects delegated tasks to ensure timely and accurate completion. • Coach and mentor Associate Project Managers. • Stays abreast of industry best practices through research, conferences, training seminars and participation in professional associations. • Shares information across the Services PMO. • Determines the appropriate documentation for projects. • Manages the quality and delivery of documentation to clients. • Has a clear and concise communication style, leads and facilitates both live and virtual meetings. • Keeps meetings on track, on topic and summarizes, assigns and publishes follow up items in a timely manner. • Adapts communication style and medium to the audience needs. • Recognizes when communication efforts are ineffective and adapts tactics and/or medium as necessary. • Effectively prepares and delivers difficult information. • Can credibly communicate complex topics to stakeholders and build consensus. • Anticipates client or project needs, communicates potential solutions. • Conveys CDW experiences and positive outcomes to build client confidence and instill trust. • Develop and manage a detailed schedule and work plan.

• Coordinate Retail Operations & Site Projects • Manage multiple operational projects across a portfolio of fuel and convenience retail locations • Support store onboarding, site transitions, and retail expansion initiatives • Coordinate project timelines, deliverables, stakeholders, and follow-up activities • Drive accountability across internal and external partners to keep projects moving forward • Manage Tank Monitoring Programs • Coordinate tank-monitoring activities across the retail portfolio • Work with tank-monitoring vendors and service providers to resolve issues • Support monitoring system implementation, troubleshooting, and ongoing maintenance • Track open issues and ensure timely resolution • Lead Maintenance & Vendor Coordination • Coordinate repair and maintenance activities across multiple locations • Dispatch and manage vendors, contractors, and service providers • Monitor work orders, project status, and vendor performance • Review invoices, scopes of work, and project completion documentation • Support Fuel Compliance & Regulatory Activities • Coordinate inspections, reporting, and follow-up actions • Work with regulatory agencies, inspectors, and internal compliance teams • Support fuel system, environmental, and operational compliance requirements • Maintain documentation and reporting related to compliance activities • Partner Across the Business • Collaborate with Retail Operations, Compliance, Finance, Supply, Construction, and vendor partners • Support implementation of new systems, processes, and operational initiatives • Help create consistency, visibility, and accountability across the growing retail portfolio