• Send high-volume outbound emails to cold prospects using automated outreach systems • Call cold prospects and warm leads daily with a confident, natural delivery • Write clear, concise, non-spammy cold emails that get responses • Handle objections and basic discovery conversations professionally and without hesitation • Follow up consistently with inactive or stalled accounts to re-engage and move them forward • Call current customers for reorders, account expansion, and reactivation • Maintain a structured cadence across all active and dormant accounts • Respond promptly to inbound calls and email inquiries within defined response time targets • Qualify inbound leads and route or advance them appropriately • Log all call and email activity accurately in Salesforce after every interaction • Maintain clean CRM data with clear next steps on every account at all times • Hit daily activity targets and monthly pipeline creation goals consistently

• Represent TiDB’s products and services, leveraging deep product knowledge to communicate how solutions address customer needs. • Generate leads and build relationships by nurturing warm prospects and identifying new sales opportunities. • Manage and maintain a pipeline of interested prospects, engage sales executives on next steps, and track all activities in CRM.

• Represent TiDB’s products and services, leveraging deep product knowledge to communicate how our solutions address customer needs. • Generate leads and build relationships by nurturing warm prospects and identifying new sales opportunities. • Manage and maintain a pipeline of interested prospects, engage sales executives on next steps, and track all activities in our CRM and engagement tools. • Help identify best practices to strengthen the company’s lead-generation playbook.

Role Description At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to generate qualified sales opportunities through high-volume outbound prospecting and lead qualification. This is a fast-paced, phone-first sales role where you’ll engage prospects through calls, email, and text messaging, identify qualified opportunities, and help build a healthy sales pipeline. Success in this role comes from persistence, strong communication skills, and the ability to consistently achieve outreach goals. What You’ll Own - Outbound Prospecting - Conduct high-volume outbound outreach via phone, email, and text messaging. - Identify and engage prospective candidates and leads across assigned campaigns. - Build rapport quickly and maintain professional conversations. - Follow structured outreach cadences and prospecting workflows. - Consistently achieve daily outreach activity goals. - Lead Qualification - Qualify prospects based on predefined campaign criteria. - Conduct discovery conversations to assess fit and interest. - Gather relevant information and determine next steps. - Advance qualified prospects through the sales pipeline. - Deliver a professional and positive prospect experience. - Inbound Lead Follow-Up - Respond promptly to inbound leads generated through job postings and marketing efforts. - Conduct qualification conversations and identify next steps. - Maintain ongoing communication until a clear outcome is reached. - Ensure timely and consistent follow-up. - CRM & Pipeline Management - Maintain accurate records of prospect interactions. - Log calls, emails, texts, and follow-up activities in the CRM. - Keep pipeline stages updated and organized. - Support reporting through accurate activity tracking. - Maintain clean and reliable CRM data. - Team Collaboration - Coordinate qualified lead handoffs to recruiting teams or sales leadership. - Share prospect insights and relevant information with internal stakeholders. - Participate in coaching sessions, training, and team meetings. - Collaborate with leadership to improve outreach performance. - Performance & Target Achievement - Meet daily and weekly outbound activity targets. - Achieve lead qualification and conversion goals. - Follow established sales processes and messaging. - Continuously improve outreach techniques and communication skills. - Maintain consistent performance in a metrics-driven environment. Qualifications - Strong spoken and written English communication skills. - Confident, persuasive, and professional communication style. - Comfortable making high-volume outbound calls. - Excellent interpersonal and relationship-building abilities. - Strong organizational and time-management skills. - Ability to manage multiple conversations and follow-ups simultaneously. - Comfortable following structured sales processes and scripts. - Reliable internet connection and professional remote workspace. - Availability during U.S. Central Standard Time business hours. Requirements - Nice-to-Have - Previous experience as: - Sales Development Representative (SDR) - Business Development Representative (BDR) - Outbound Sales Representative - Cold Caller - Recruiter - Lead Generation Specialist - Experience using CRM or Applicant Tracking Systems (ATS). - Experience supporting U.S.-based clients or companies. - Experience in commission-based or performance-driven sales environments. - Familiarity with pipeline management and sales metrics. - Proven success meeting outreach and conversion targets. Benefits - Fully remote work environment. - Structured training and ongoing coaching. - Exposure to multiple industries and sales campaigns. - Modern sales tools and technology stack. - Performance-driven culture with clear growth opportunities. - Career progression into: - Senior SDR - Account Executive - Sales Team Lead - Business Development Manager Interview Process - Initial Application Review - Spark Hire Intro Video (3–5 minutes) - Final Client Interview - Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you. Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds. Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application. Apply Now If you’re a motivated communicator who enjoys building relationships, creating opportunities, and exceeding performance goals, we’d love to hear from you. Apply today and take the next step in your sales career with a growing remote team.